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Homewood Suites by Hilton Albuquerque - Journal Center

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292 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Schertz, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean room. Used the kitchette to prepare meals nightly during my stay. Very friendly and helpful staff. If I had anything that was an issue it was with the jacuzzi. When the jets were turned on, the bubbles shot straight up the walls instead of toward the middle of the jacuzzi. This made it difficult to relax as no matter... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gil M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your recommendation! Your five star review means a lot to us, and... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

quiet. efficient and friendly staff. clean, rooms are comfortable, good breakfast, prompt desk service. location suited us, parking was ample, kitchenette is well equipped, good sound proofing, quiet elevator,

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 479stuartj
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back... More 

El Paso, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

Comfortable experience and probably would stay again. Complimentary breakfast was satisfying. Staff was friendly just on checking in, the individual check in did not know how to set up a direct bill. For someone traveling for business, that's very important.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank silvialH2682CO
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again... More 

Gig Harbor, Washington
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here twice in a month. This is a comfortable hotel located along the I-25 corridor. It's quiet and convenient to northern Albuquerque sites. (There is a Cracker Barrel two doors down! :) ) Make sure you don't park in the parking lot on the east side of the building...they tow cars from that lot. We know because the... More 

Helpful?
Thank Suzan1028
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel has a roach problem that they seem to know about and apparently do not seem to care. I had to be there two weeks for work and did not enjoy having to worry about having to kill bugs the entire time.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank M3621RHnicoled
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further bed bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we... More 

Phoenix, United States
1 review
3 of 5 stars Reviewed June 20, 2016

This was my first stay at Homewood. Service was good and rooms were clean. Facility provide most niceties and was well maintained. Parking is minimal due to govt. building on East side. Complimentary internet and breakfast are on par with most hotels that offer these options. Homewood could stand out by improving the mediocre internet speed and breakfast quality, but... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dan E
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. It's rewarding to learn that we exceeded your expectations with the accommodations and cleanliness of our guest rooms. We also appreciate your suggestions for improvement and look forward to impressing you during future stays. More 

Houston, Texas
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 17, 2016 via mobile

We had picked this establishment based on Hilton brand reputation for a girl's weekend in celebration of my mother's birthday. Unfortunately we were beyond disappointed. The hotel itself is quite shabby especially compared to other homewood suites I've stayed in. The Insuite furniture, decor, and amenities were in par with a motel 6, however upon checkin we shrugged it off... More 

Helpful?
1 Thank Christina A
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry for the disturbance that pest alert caused. Orkin Pest Control has inspected the room thoroughly and could not find any evidence of bedbugs or any other pest. They have treated with heat treatment to... More 

Anthony
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2016

I would stay at another hotel based on the points this one takes compared to other hotels in Albuquerque... All in all this is a nice hotel always happy with the Hilton honors brand... Centrally located had a good night sleep.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tw S
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We hope to see you again soon,... More 

New Mexico, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2016

Everything was excellent. The only issue I had was the AC. It was fairly loud and since I'm a light sleeper I didn't sleep as well as I'd like. Still would stay again. We also thought the value for the items available in the room was perfect. The kitchen amenities were perfect.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rebekah M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I do apologize for the AC that you encountered, though I'm very glad that this did not detract too much from your overall experience, we are able to quickly address maintenance right away and I thank you for taking the time... More 

Castle Rock, Colorado
1 review
5 of 5 stars Reviewed June 6, 2016 via mobile

We came to Albuquerque in May. Our stay at Homewood Suites was very pleasant during a stressful time. The front desk staff was friendly and worked with our change of plans. Nick was helpful and made our stay enjoyable. He made us smile. Thank you.

Helpful?
Thank steifel
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Avenue, Albuquerque, NM 87109
Location: United States > New Mexico > Albuquerque
Price Range: $106 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Homewood Suites by Hilton Albuquerque - Journal Center 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz and Hotwire so you can book your Homewood Suites by Hilton Albuquerque - Journal Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood Suites
Albuquerque Hilton
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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