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TownePlace Suites Albuquerque Airport

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TownePlace Suites Albuquerque Airport
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164 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Albuquerque Airport
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Showing 164: English reviews
Belton, Texas
Reviewed July 11, 2015 via mobile

We stayed here last night on our road trip west and got a two bedroom suite on the first floor. Both rooms were relatively clean as were the beds but the sofa bed in the living room was rather gross. My husband was going to pull it out to use it for the night when he noticed a beetle of...

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Helpful?
Thank eieio2006
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear eieio2006: My most sincere apologies for your recent stay at our hotel. It is greatly disappointing to not only myself, but the staff, that you had these types of issues. I have shared your comments and we are addressing the defects you discovered with our Housekeeping department. This is not the standard by which we operate daily and we...

Salt Lake City
Reviewed July 8, 2015

We are Marriott frequent flyers at the platinum premium level. There are four Marriott properties in this immediate area. We normally stay at the residence inn which is superb. This marriott does NOT live up to Marriott standards. IN the middle of the night 1am water started dripping from the ceiling onto the bed and quickly started to fill a...

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1Thank neon8tl1
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear neon8tl1: My most sincere apologies for the inconveniences you experienced during your recent stay. We did experience some building issues from the very heavy rain and hail this week and we apologize that it affected you and your family. While it does not excuse the situation, we are glad to hear that our staff reacted swiftly, efficiently, and professionally...

Bullhead City, Arizona
Reviewed June 30, 2015 via mobile

Stayed here on our way home from Texas. Room was clean and it was nice to have a large fridge for our snacks and drinks. The hotel is clean over all and staff was nice. It would be nice for them to have one of those awning things at the front door in case of inclement weather but it's not...

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Helpful?
Thank Abraham H
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Abraham H: Thank you for your kind review - we are delighted that we surpassed your expectations! Yes, all of our suites are equipped with a kitchen which includes a full size refrigerator. I'm glad that was helpful during your stay and assisted with making you and your family more comfortable. We will definately provide your feedback regarding the...

Tigard, Oregon
Reviewed May 26, 2015

Have stayed here on other occasions as it is handy to the airport. Staff was personable and room was adequate. However, the furniture in the living area really needed replacing as they were obviously worn out. Beds, on the other hand were very comfortable and room was clean. Dishes had also been left in the dishwasher in the kitchenette. Bathroom...

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Helpful?
Thank HARRY M
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Harry M: Thank you for taking the time to review our hotel and share your experience. We take great pride in our hotel and strive to exceed our guests' expectations everyday. We are addressing the issue you encountered with the fabric on the furniture and Marriott expects to have an acceptable fix from the manufacturer soon. We apologize for...

Seattle, Washington
Reviewed April 24, 2015 via mobile

this is subpar. The kitchen is nice. The bowls of fruit are great. But the weird stain in the bathtub and the dreary looking towel that should be retired leave one to believe this is a good hotel to wear socks at. This hotel is near 2 other Marriotts. If I cane back I'd consider another Marriott.

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1Thank poseur247
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear poseaur247: My apologies for the issue you encountered during your recent stay at our hotel. We do pride ourselves on delivering the cleanest and most comfortable of accommodations and I am very disappointed to hear that we did not deliver on that promise during your stay. I would like the opportunity to make this right with you if you...

Albuquerque, New Mexico
Reviewed April 12, 2015

I needed an extended stay hotel for approximately 75 days while waiting for housing in the Albuquerque area. Ecstatic with my TownePlace Suites choice! The room is very spacious and has plenty of storage for an extended stay. The kitchen is well stocked with all essentials. I checked in early on a Saturday, and Samuel, the front desk agent, was...

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1Thank Wendy M
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear Wendy M: Thank you for your kinds words about our hotel and our staff - we truly appreciate it! I'm so glad that you were comfortable and well looked after as we strive daily to exceed all of our guests' expectations! I hope when the need arises for an extended stay hotel you will again choose the TownePlace Suites...

Phoenix, Arizona
Reviewed March 5, 2015 via mobile

We stay at the TownePlace Suites Albuquerque Airport for three night. Nothing but, good things to say about the staff and the rooms. I would like the point out one specific thing. We were traveling in from Phoenix and we don't get snow at all. So I forgot to bring a something to brush off the snow. The assistant gm...

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2Thank Tyler S
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear tyler s: We appreciate your kind review of our hotel and services. I want to also thank you for recognizing our Assistant General Manager - I would agree that he definately went above and beyond to assure our guests' could leave the parking lot safely! It was considered the "storm of the year" and brought 5-6 feet of snow...

Bellevue, Washington
Reviewed February 21, 2015 via mobile

We stayed at this hotel for two nights in Feb 2015. The location near the Albuquerque airport is convenient. It is only a couple of freeway exits from downtown and old town. The price is great for a mini suite with free internet and free breakfast. It is not Ritz Carlton but a nice clean place to stay.

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Thank Bread69
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear bread69: Thank you for taking the time to review our hotel - the TownePlace Suites Airport by Marriott. We truly appreciate the kind words and we are glad to hear you enjoyed your stay. We do strive to provide clean, comfortable accommodations with added value. We hope in your return visits to Albuquerque - you will again choose our...

Washington, D.C
Reviewed January 23, 2015 via mobile

I picked this hotel mostly because it was one of the few with 2br suites. It is very close to the airport, and is what you would expect out of a mid tier chain property. The breakfast is nice to have included, continental with make your own waffles. If the only complaint for the stay was some threadbare arms on...

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1Thank brianrouse
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear brianrouse: Thank you for taking the time to review our hotel - the TownePlace Suites by Marriott. We are glad that you enjoyed the comfort and convenience of our 2 bedroom suites. I will also pass on your comments regarding the complimentary continental breakfast featuring the Belgian waffles - a great treat to start your day! We look forward...

san francisco
Reviewed January 19, 2015

The front desk staff and engineering guy are incredible. The property is in a great location and though in need of overhaul still works well. Stay away from side against the busy road if noise sensitive Standard Marriott breakfast

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Thank kavinsfo
GMFairfieldTownePlc, General Manager at TownePlace Suites Albuquerque Airport, responded to this review

Dear kavinsfo: Thank you for your kind review and compliments to our staff! We are glad that you felt welcomed and that our staff gave you the kind of hospitality that makes New Mexico great! We hope that you had a chance to explore Albuquerque and enjoy some of the local favorites. We look forward to your return visit and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
We bring you all the comforts of home in our spacious studio, one and two-bedroom suites so you can look forward to an enjoyable stay in Albuquerque, New Mexico. We are located convienently to I-25 if you are traveling to or from Santa Fe and/or Rio Rancho. We are minutes from the Albuquerque Sunport Airport and offer complimentary transportation from 430AM to midnight. We are also close to other great attractions and amenities such as; University of New Mexico, International Balloon Fiesta Park, Kirtland Air Force Base, Albuquerque Isotopes, Isleta Pavilion, and the new IMAX theatre. Your shopping choices are plentiful and include the Nob Hill shopping district, Coronado Mall, Uptown Shopping Center as well as Old Town Albuquerque. Try one of our transportation packages with the NM Railrunner for convienent access to Santa Fe, NM. We also have a 24-hour staff that is available to assist your every need and we offer complimentary internet as well as a complimentary continental breakfast. ... more   less 

Additional Information about TownePlace Suites Albuquerque Airport

Address: 2400 Centre Ave SE, Albuquerque, NM 87106-4190
Location: United States > New Mexico > Albuquerque
Price Range: $84 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albuquerque Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Towneplace Suites Albuquerque Airport Hotel Albuquerque
Albuquerque Towneplace Suites
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Albuquerque Airport staff and other travelers.
3 questions
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Questions? Get answers from TownePlace Suites Albuquerque Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request the east side or mountain side of the property. Major street that goes to the airport is on the south”
 of 5 bubbles dplummer87, 1 week ago | Read review
“Decent shower/bathtub”
 of 5 bubbles JPO1021, Jan 6, 2017 | Read review
“Ask for room overlooking parking lot for minimum traffic noise.”
 of 5 bubbles ricks199, Dec 20, 2016 | Read review
“You can request room away from the busier street (away from Gibson Ave).”
 of 5 bubbles casadaly, Nov 15, 2016 | Read review
“Has a small living room and kitchen area separating the two bedrooms.”
 of 5 bubbles bundeon, Nov 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question