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TownePlace Suites Albuquerque Airport

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TownePlace Suites Albuquerque Airport
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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
San Diego, California
Level Contributor
116 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff was Marriott cordial and the room Marriott clean, but the bathroom door handle came off in our hands, the security lock on the door was broken off, a pool chair collapsed under my husband causing him to fall and get quite an abrasion on his elbow, the dryer in the laundry room was broken and ate my quarters,... More 

Helpful?
Thank Lynn J
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose the hotel based on location and for the shuttle to the airport. We also chose it because we could use points. The rooms were loud and were a bit outdated. The staff was friendly and helpful. It's not a hotel that I would choose to go back to again.

Helpful?
Thank Kimberly S
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We are pleased to hear that our staff was helpful in accommodating your needs. As you noticed our hotel is currently undergoing a major renovation for a more modern look. Hopefully when your travels bring you back to Albuquerque you will choose TownePlace... More 

Hancock, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

The place was decent, and the staff responded well to most requests. However, there internet and television service I saw as an attempt to create a top tier looking system with not so top tier software and their internet connectivity was poor at times. They were in the process of major renovations, so that could have been a major player... More 

Helpful?
Thank kurtruk88
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Thank you for taking the time out to review our hotel. Your feedback and opinions help us to provide our guest's with the greatest experience possible. I hope that in the future you will allow us to show you our new look once our renovation is complete. Whenever in Albuquerque, we hope you choose TownePlace Suites. More 

Upland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

What a terrible experience. Carpet was dirty. Decor and furniture was cheap. The room had one desk/dining table with one chair and poor lighting. The couch had no adequate light to read. No luggage rack for your suitcase. Kitchen was minimal - like a total of 3 glasses. Was given a room at ground level next to the pool. The... More 

Helpful?
Thank Richard M
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is a good tool to improve our guest's experiences. At TownePlace Suites we strive for excellence! As you noticed our hotel is undergoing a major renovation. Next time you're in Albuquerque we hope that you will choose to stay with us! More 

Murfreesboro, Tennessee
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Simply a great hotel! I went with my family as I was only visiting, they had an elite membership. Regardless, the staff was very friendly and from what I can tell they're always remodeling for a travelers best experience. I strongly recommend!

Helpful?
Thank ColinTalks
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thanks for your kind words about our hotel and staff. We are excited you enjoyed your most recent stay! As you noticed our hotel is currently undergoing a major renovation to improve our guests experiences. We strive for excellence! I will share your review with our staff. Thank you for taking the time to review our hotel. More 

Toronto, Canada
Level Contributor
123 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is. Nice hotel with breakfast that is good. Unfortunately they only have rooms with one Queen bed so we were forced to take four rooms. Also they are doing renovations but they did mention this on their website. We spent only one night and found it fine for us. We were 9 people and no one had any complaints... More 

Helpful?
Thank MarinaandJim
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, We're pleased to hear you enjoyed our breakfast. Our breakfast staff is awesome! We offer one and two bedroom suites however, we may have been sold out of our larger room types. As you noticed we are undergoing a major renovation. Next time your travels bring you to Albuquerque hopefully you will choose to stay with us. Thank... More 

Miami, Florida
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Upon checkin we received a upgrade to a 1 bedroom which we trully appreciated. The room was half updated. It was nice but not yet the best. Breakfast was good. Swimming pool was crowded all day long. We went at 7 am, but everything was dirty. It was a huge mess. Great customer service at check in.

Helpful?
Thank krashivaya
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thanks for taking the time to review our hotel. We're excited to hear our staff provide outstanding customer service. As you noticed our hotel is undergoing a major renovation. The renovation will be completed soon. Next time you're in Albuquerque stop by and see us! More 

Erie, Colorado, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

We stayed last night and it was clean, safe and the quality I have come to expect from Marriott. Lewis got is a room and already had the rollaway bed in our room when we arrived. Excellent property and we will be back next time we come through town. Also close to a number of decent places to eat.

Helpful?
Thank Holly T
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are pleased to know you enjoyed your recent stay. See you next time your in Albuquerque! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2016 via mobile

No toilet paper roll... Just a nearly empty roll sitting on top. Not one.. Not two.. Not three.. Not four.. But five clearly visible dark hairs in different places in the shower. Moldy seal all around the bath tub. Worn stained appearance on the tub floor. Some cookware had a mysteriously sticky orange gunk caked on it. Had to wash... More 

Helpful?
1 Thank Walter B
Esteban V, Front Desk Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thanks for taking the time to review our hotel. Here at TownePlace Suites we strive for excellence , your feedback is greatly appreciated. As you noticed our hotel is undergoing a major renovation to improve our guests experiences. I apologize for any issues that may have occurred during your recent stay. In the future if your travels bring... More 

mpls
Level Contributor
135 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed May 14, 2016

messed up our reservations. finally got us in a room that was about as hard to get at as you could be, The room smelled, we later found out that it had mold under the carpet from the dishwasher leaking. 3 days of spraying with Lysol. The internet didn't work, the breakfast ok at the best. Parking for handicap is... More 

Helpful?
Thank j p
Esteban V, Front Office Supervisor at TownePlace Suites Albuquerque Airport, responded to this review

Dear Guest, Thank you for talking the time to review our hotel. Your opinion is greatly appreciated. I do apologize for any issues that occurred with your recent stay at our hotel. Our property is undergoing a major renovation. Our goal here at TownePlace Suites is to ensure the best stay for each and every guest. Our staff is always... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
We bring you all the comforts of home in our spacious studio, one and two-bedroom suites so you can look forward to an enjoyable stay in Albuquerque, New Mexico. We are located convienently to I-25 if you are traveling to or from Santa Fe and/or Rio Rancho. We are minutes from the Albuquerque Sunport Airport and offer complimentary transportation from 430AM to midnight. We are also close to other great attractions and amenities such as; University of New Mexico, International Balloon Fiesta Park, Kirtland Air Force Base, Albuquerque Isotopes, Isleta Pavilion, and the new IMAX theatre. Your shopping choices are plentiful and include the Nob Hill shopping district, Coronado Mall, Uptown Shopping Center as well as Old Town Albuquerque. Try one of our transportation packages with the NM Railrunner for convienent access to Santa Fe, NM. We also have a 24-hour staff that is available to assist your every need and we offer complimentary internet as well as a complimentary continental breakfast. ... more   less 

Additional Information about TownePlace Suites Albuquerque Airport

Address: 2400 Centre Ave SE, Albuquerque, NM 87106
Location: United States > New Mexico > Albuquerque
Price Range: $79 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albuquerque Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Towneplace Suites Albuquerque Airport Hotel Albuquerque
Albuquerque Towneplace Suites
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