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Crowne Plaza Albuquerque

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Guests1 room, 2 adults, 0 children
Traveler (75)
Room & Suite (435)
Dining (21)

About

#72 of 144 hotels in Albuquerque
Location
Cleanliness
Service
Value
Crowne Plaza Albuquerque, the only Crowne Plaza in the state of New Mexico; with our southwestern hospitality and decor is the perfect hotel destination for both business and leisure travelers. The hotel is located on a 14-acre oasis in the university & midtown district that captures the unique flavor & artistry of the southwest. We are located minutes from historic Old Town, Balloon Fiesta Park, championship golf courses, casino entertainment as well as world class shopping opportunities. Centrally located at the crossroads of New Mexico, our hotel is your headquarters to go out and explore the best New Mexico has to offer!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Heated pool
Restaurant
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Hair dryer
Safe
Iron
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Centrally Located
Languages Spoken
English, French, Spanish
Hotel links
Visit hotel website
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Location

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Reviews (306)
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296 results
Traveler rating
72
108
56
34
26
Traveler type
Time of year
LanguageEnglish
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Traveler rating
72
108
56
34
26
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All reviews the cantina ranchers club nice hotel outdoor pool an older property business traveler mini fridge front desk clerk convenient location interchange interstate elevator shampoo
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1 - 5 of 296 reviews
Reviewed yesterday via mobile

Greeted immediately by Craig (manager) quick check in process, welcomed and given overall accommodations of hotel. We reserved online with breakfast tickets. The room we reserved is large enough for family of four with small balcony (8th) floor panoramic views of mountains and city. This...More

Date of stay: July 2019
Thank Diane S
Reviewed June 11, 2019 via mobile

We were forced to stay here for the Great Southwest Track Classic. I hope we have a better choice next year or we will not return unless hotel has major changes! First off, the check in process was very good and great friendly people. Same...More

Date of stay: June 2019
Thank MOAngusman
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 3 weeks ago

Hello MOAngusman, Thank your trusting us to make your travels work. I appreciate you sharing your thoughts on areas where we can improve, especially with the distressed furnishing and unusual smell in the hallways. I am sorry you weren't impressed with your stay. If there...More

Reviewed June 10, 2019

This hotel was filled with Moths all over the place. When I checked in to this hotel the room i was given was a nightmare. It had Moths in it and I decided to open the door and let them out. then went to the...More

Date of stay: June 2019
Thank Candy G
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 3 weeks ago

Hi Candy G, All we want is to make our guests happy with our hassle-free accommodations and services. I'm thankful that we've hosted you during your recent travel to Albuquerque, NM. I'm very sorry to learn that you had trouble because of the moths hiding...More

Reviewed June 9, 2019

The hotel is conveniently located off the freeway. But it needs to be cleaned. All the windows were filthy in the entryways. The hallways smelled. The worst was I felt itchy all night and found a bug in my bed in the morning.More

Date of stay: June 2019
Thank RebaKPhoto
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 3 weeks ago

Hi RebaKPhoto! Thank you for choosing us and for taking the time to share your experience at our Crowne Plaza Albuquerque. I was concerned to learn that your stay was not a complete success due to the issues encountered with the upkeep of the common...More

Reviewed June 7, 2019

Crowne Plaza used to be a name that displayed great hospitality and shined as a near 4 star facility gobally. Upon arrival, we observed a few employees working on the one set of the automatic doors. Not a issue ( yet). Checking in was professional...More

Date of stay: May 2019
Thank Jerseybob175
Response from IHGService, Guest Relations Manager at Crowne Plaza AlbuquerqueResponded 2 weeks ago

Dear Jerseybob175, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I...More

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Questions & Answers
Ask a question
GlobeTrotting596727
September 9, 2018|
AnswerShow all 5 answers
Response from Diane S | Reviewed this property |
they have a Hertz rental located on southeast first floor
0
Votes
KjunCelt
April 8, 2017|
AnswerShow all 3 answers
Response from Tracie J | Property representative |
No I'm sorry we do not but Uber and Taxi and very accessible and inexpensive. Hope to see you soon, Crowne Plaza ABQ
1
Vote
Colleen Willy G
June 9, 2016|
AnswerShow all 2 answers
Response from Tracie J | Property representative |
Thank you Colleen for your question. Yes we have hair dryers in all of our guest rooms. They hang on the back of the bath door. As for the safes we do not have thenm in the rooms but we do have them available at the front... More
0
Votes

Room Tips

"Rooms in the tower are decent"
771candyg
Jun 10, 2019
Read review
"There are many other choices for hotels in the area. Go elsewhere"
Jerseybob175
Jun 7, 2019
Read review
"Stay somewhere else!"
30belle
Mar 29, 2019
Read review
"Mountain views are nice!"
Lizzk888
Dec 1, 2018
Read review
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PRICE RANGE
$88 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza albuequerque hotel albuquerque, hilton hotel albuquerque, albuquerque hilton hotel, hilton albuquerque
FORMERLY KNOWN AS
Hilton Albuquerque
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
261
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