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I have stayed at this property several times. The last time I visited I saw that they were beginning to remodel the breakfast area. I returned in July 2018 and was amazed at the final product of the remodel. They also now have a 24...More
Thank John R
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 2 weeks ago
Thank you so much for your return visit! We are honored to be your destination of choice here in the area. Hearing that our recent updates were a hit is music to our ears! As you noted, we are working hard to make...More
I've spent so much time in hotels because of work that it is just plain silly. In my experience, it is the people that work a place that make or break it; here they make it.
I needed to stay at a hotel locally one...More
Response from Michelle D, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded January 17, 2018
Thank you for your review. We are happy to hear that you enjoyed your stay with us, despite being displaced from your house. We're glad to hear that our staff made your stay comfortable. We hope that you'll come back and stay with us again!
Staff very pleasant from front desk to cleaning crew and breakfast workers too! The pancake maker put out some yummy pancakes with a complete breakfast of eggs, omelets, sausage, cinnamon rolls and variety of breads.More
Thank Jackie N
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded 4 weeks ago
Our friendly staff truly enjoyed hosting you and will be thrilled they were the highlight of your stay at Holiday Inn Express & Suites Albuquerque-N. Balloon Fiesta Park. We're so pleased our tasty breakfast options left you feeling full and satisfied and that...More
Stayed one night on our way through New Mexico and it was fine, but hotel desperately does need updated. It does appear that there are starting with renovations in the lobby, which does have a modern flare, but hallways and rooms need the renovations too....More
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded July 6, 2018
Thanks for choosing to stay with us while passing through Albuquerque. We are known for our friendly service and clean accommodations, so it is great to hear that this stood out to you. Our team appreciates your insight into aspects of the property that you...More
Typical Holiday Inn Express experience for me. Staff was attentive, room nice and breakfast good. Only thing lacking was the jacuzzi was down all the days that I stayed here. Within walking distance of Bosque Brewery.More
Response from FrontDesk_GM, General Manager at Holiday Inn Express - Balloon Fiesta ParkResponded June 1, 2018
It delights us to hear you enjoyed your most recent stay at Holiday Inn Express & Suites Albuquerque. Thank you for taking time to leave feedback and for your loyalty as a returning guest. We regret you were unable to use the jacuzzi during your...More