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Holiday Inn Express - Balloon Fiesta Park

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Holiday Inn Express - Balloon Fiesta Park
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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The photos on the website for this hotel are deceiving. The day I walked in to this hotel, they were having trouble with the phone system and the phone was ringing every 10 seconds. The room was not ready when I arrived. I did get to see the room but the hallway was dingy and the carpet dirty. I was... More 

Helpful?
Thank Susan S
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear Susan S, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Please feel free to... More 

Western Australia, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My son and I stayed at this hotel whilst travelling Route 66 and it was around the corner from the hot air balloon ride that we booked. The hotel was very clean, our room was great, very spacious with King bed and lounge area. The guest laundry was very handy. Breakfast had good options. Had a great sleep on the... More 

Helpful?
Thank kebab077
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Hi there kebab077, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director More 

El Paso, Texas
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The location was great and it was clean but that's about the only good thingsI can say. Unfortunately the young dragsters like to use the parking lot to show off their cars and race the engines. There is not a pool for kids and the breakfast is not worth the time. Very disappointed.

Helpful?
Thank mdj5038
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear mdj5038, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Travelers are raving about these Albuquerque hotels

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 23, 2016 via mobile

The room was nice and clean. We had a problem with a HIE in Liberal, KS honoring a military discount (despite website claims) so we called ahead and made sure this one did and they do. My only real complaint was that the bathroom is very small, the door just clears the toilet when closing. The tub's fiberglass in our... More 

Helpful?
Thank jmprov
Michaela D, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear jmprov, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michaela Dodson Regional Director More 

Barstow, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

This hotel is so nice! We had a slight emergency and needed to stay. This hotel went above and beyond in seeing to our comfort. We checked in and our room was awesome. You can tell right away that they think like a traveler, the air conditioning was on so the room was comfortable and very clean. They had cookies... More 

Helpful?
Thank JLWilston
Josh M, General Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joshua McBee General Manager More 

El Paso, Texas
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

Even though this hotel is on a busy street it is still peaceful at night. The check in process was quick, even though it was 2 am the attendant had a smile on his face and displayed a positive attitude! The room was nice and fresh, linens were clean, and we had enough towels. Our room had a minibar and... More 

Helpful?
Thank arincon05
Josh M, General Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joshua McBee General Manager More 

Clovis, New Mexico
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 15, 2016

Overall I found this a bit below what I expect from a Holiday Inn Express, but I have good things to say also. We had a suite with two queen beds and a sofa bed. The sofa bed was not comfortable, but I've never seen one that was, so I didn't hold that against them too much. The room layout... More 

Helpful?
Thank Cyndy H
IHGService, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear Cyndy H, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, the cleanliness of our room, and location. However, I was concerned to see that you were not impressed with the layout of the room and bathroom. I... More 

Level Contributor
310 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

I was there 3 nights on business, but brought my wife and two Granddaughters. The room appeared a bit crowded but comfortable, well lit, with a small but functional bathroom. The bathroom had good hot water and pressure. The internet was good, but the TV cable was broken at the wall so I personally took it down to the front... More 

Helpful?
Thank jvboyle
IHGService, Guest Relations Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Dear jvboyle, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. Your comments encourages our team members to work even harder and consistently delight our guests. We would like to apologize you were not well satisfied with the breakfast selections we have to offer and... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

My parents were traveling through the area. A medical episode extended the stay. Staff did everything possible to ensure that lodging was not something else to worry about. Thank you staff for making a challenging time easier for all. The fresh chocolate chips were a pleasant bonus.

Helpful?
Thank Cory S
Josh M, General Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joshua McBee General Manager More 

Redlands, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2016

New Holday Inn Express with easy freeway access for traveling on I-25. Rooms were clean and very comfortable. Very nice bathrooms. Very nice breakfast area and nice selections of breakfast foods, Plenty of dining space,, Very good staff, front desk was helpful, housekeeping staff was good also. Can be expensive on certain times when the Ballon Festival in Albuqerque. Parking... More 

Helpful?
1 Thank rkslider
Josh M, General Manager at Holiday Inn Express - Balloon Fiesta Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Josh M General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Albuquerque North-Balloon Fiesta Park was designed to provide a comfortable stay, whether you are traveling for business or pleasure. We take great pride in our property and our staff is dedicated to providing total guest satisfaction. We are minutes from the Albuquerque International Balloon Fiesta Park and Sandia Casino, with easy access to Interstate 25. Hotel features include complimentary hot breakfast and free local phone calls. Visit Albuquerque, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express - Balloon Fiesta Park

Address: 5401 Alameda Blvd NE, Albuquerque, NM 87113-2132
Location: United States > New Mexico > Albuquerque
Price Range: $111 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Balloon Fiesta Park 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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