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MCM Elegante Hotel

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MCM Elegante Hotel
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382 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Colorado
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was out here for work and my hotels are all billed through corporate lodging So it's nice to know that we can find a nice place to stay and get a good night sleep for the price I will stay here when I'm back in Albuquerque for work I room was very spacious and the bed was very comfortable

Helpful?
Thank sharp69
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Please keep MCM Family Hotels in mind when traveling. Safe Travels, Gary Perez General Manager More 

El Paso
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Was there with my softball team. My room was on the 4th floor and it was outstanding! Bed was very comfortable room was clean no problems. Breakfast is great lots to choose from. Only thing is that the party going on Saturday got out of control and 3 cop cars responded n people yellin inside n outside. Mayb have security... More 

Helpful?
Thank Laura L
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to respond on your recent stay with us. I will share your response with my security and make sure they are doing everything possible deescalate asap, there first response to any dispute is to contact our local police department. Please keep our family of MCM Hotels in mind when team traveling. More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

All the hotel staff I dealt with were professional, friendly and courteous from the maintenance staff to wait staff and Diamond Tour staff. There were two maintenance problems in the bathrooms, one a tub that wasn't draining and the commode that wouldn't shut off. My requests were dealt with promptly and repairs were done. The internet was a whole different... More 

Helpful?
Thank Mary E
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for the wonderful response. Please keep our family of MCM Hotels in mind when traveling. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Fun times with friends. Had a double room. Bed was not 2 queens had to sleep separate from husband who is 6'4 340. The staff was great. The power went out for 4 hours. Hotel handled well. Banquet held at candle light with half a menu served.

Helpful?
Thank Dee H
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time out to respond on your recent stay with us. Power outages are never fun, but my team is always ready for whatever happens in a day to day operation. Thank you again for the wonderful response and please keep our family of MCM Hotels in mind when traveling. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Service was good. The bed was very uncomfortable. The fold out for the kids was a broken futon. We had stayed here years ago the neighborhood has really gone down. FYI if you get 402 ask for another room. It is right across from the elevator. Very noisy.

Helpful?
Thank Ray W
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Also thank you for the heads up in room 402. I replaced the futon with a sofa sleeper. Please keep our family of MCM Hotels in mind when traveling. More 

Winston, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We’ve planned this weekend for several months. We wanted the perfect weekend getaway with our two grandsons. I read review after review in search of a “kid-friendly hotel”. There were certain items that were a must for the children. 1) Inside Pool 2) In room Refrigerator 3) Breakfast . I finally settled with a Best Western Suite until a friend... More 

Helpful?
1 Thank feldontin
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for the wonderful response. I will definitely pass this on to Micheal in our Rustlers restaurant. Thank you for changing your mind and staying with us from Best Western. We like to say, first time your a guest, Second time , welcome to our family. Please keep our MCM family of MCM Hotels in mind when... More 

Las Cruces, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here about 5x a year for various reasons, but mostly sports. Our experiences range from bad to good, but mostly good. Recently, Kate has been the most helpful and never fails to get us what we need. She does whatever she can to make sure our stay is a great one. And you can't beat the breakfast! We... More 

Helpful?
2 Thank Littlegorda
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Thank you fro taking time to respond on your recent stay with us. Thank you for recognizing Kate, I will definitely share this with her. As always please keep the MCM Family of hotels in mind when traveling is needed More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When I booked this room, I told them I would be checking in very late. On the day of arrival, I spoke with Sarah around 8pm PST. I alerted her to the fact that our flight was delayed and we'd be arriving even later than expected. Sarah said she would notate the account. Flight leaves 90 minutes behind schedule. Once... More 

Helpful?
1 Thank jakeisha G
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. I want to personally apologize for the miscommunication of your reservation. I am trying to drill down and pin point where we had the issue, i.e notes in our system etc. As you clearly experienced sometimes pictures are extremely inaccurate. We have the most comfy bed the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I visit Albuquerque for 6 days and we received a free upgrade. The staff was very fast to respond to any situation, specially Mr Ernesto Montecino (sorry if I don't write your name correctly). Excellent hot breakfast, they even prepare omelettes. The shuttle service to the airport and other parts of the city is a great advantage.

Helpful?
1 Thank Fernando C
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. I am glad to hear you had a wonderful experience. Ernesto Montano, our Front Office Manager is an exceptional Manager, he cares about every guest in the hotel and wants to assure a memorable experience for every one . I will pass along your response to him.... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2016

I've stayed at this hotel before and looked forward to staying there again. Everything was great and I will stay there again the next time I travel through Albuquerque. This is a good chain of hotels.

Helpful?
1 Thank GrannyJoJo
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Blvd NE, Albuquerque, NM 87107-1715 (Formerly Holiday Inn Mountain View)
Location: United States > New Mexico > Albuquerque
Price Range: $98 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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