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MCM Elegante Hotel

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MCM Elegante Hotel
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374 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

When I booked this room, I told them I would be checking in very late. On the day of arrival, I spoke with Sarah around 8pm PST. I alerted her to the fact that our flight was delayed and we'd be arriving even later than expected. Sarah said she would notate the account. Flight leaves 90 minutes behind schedule. Once... More 

Helpful?
Thank jakeisha G
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

My wife and I visit Albuquerque for 6 days and we received a free upgrade. The staff was very fast to respond to any situation, specially Mr Ernesto Montecino (sorry if I don't write your name correctly). Excellent hot breakfast, they even prepare omelettes. The shuttle service to the airport and other parts of the city is a great advantage.

Helpful?
Thank Fernando C
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel hoping for the best. The staff was very kind at check in and quickly got me into my room. The room was a little small but the bathroom was well set up and spacious. Free wifi and coffee machine in room and the restaurant had good appetizer 's with your complimentary evening drinks. I wouldn't recommend... More 

Helpful?
Thank Cindy O
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, Happy Independence Day. Thank you for taking time to respond on your recent stay with us. As always please keep the MCM Family of hotels in mind when traveling is required. More 

Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is an older property that caters to the convention/business meeting trade. They make a point of being veteran/military friendly, probably because they do business with the government. When we were there, the early breakfast hours were reserved for the new recruits staying there (not a problem unless you wanted to eat before sunrise). The facility looks a little tired... More 

Helpful?
1 Thank JustLurking
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello, and thank you for taking time out to respond on your recent stay with us. I would like to apologize for the disappointments you experienced with us during your stay. I will discuss this with the appropriate department to assure the situation is, One addressed, Two fixed. I will assure you that your next stay with us will beat... More 

Albuquerque, New Mexico
Level Contributor
4 reviews
2 of 5 stars Reviewed June 13, 2016

First room I was in the a/c didn't work, the wall paper was peeling off the walls, the sink was cracked and the mini fridge buzzed so loudly I had to turn it off. I was "upgraded" to a second room that looked much nicer but the tub didn't drain very well, the wall paper was peeling, and the dead... More 

Helpful?
Thank roroluc2002
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Happy Independence Day, and thank you for taking time to respond on your recent stay with us. I apologize for the issues you experienced. I have addressed the issues you experienced with my maintenance team. It is our goal to create a memorable experience, we know that even at our best efforts will sometimes fall short. I hope that you... More 

Glendale, Arizona
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 4, 2016

Let me start off with the good points. they serve a full breakfast, someone making omelets and eggs to order. The hotel itself is quite nice with a lot of meeting rooms. the not so great we booked a suite with 2 queen beds on arrival all they had available was a king with a pull out sofa sleeper. we... More 

Helpful?
Thank Leonard C
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Hello and thank you for taking time to comment on your recent stay and bringing your situation to my attention. I will get with my housekeeping on the linen issue you addressed. On the double/double suite, we only have one, and when a guest decides to extend there current stay, we have to meet there request as far as yours.... More 

Chatham, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016

I stayed at this hotel a few years ago, and again two weeks ago. It continues to excel in many respects. I would especially note the great hot buffet breakfast, which includes anything one might want.

Helpful?
Thank Colin M
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us. Please keep our family;y of MCM Hotels in mind when traveling is warranted. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2016

Of all our 15 reunions This was by far the best hotel we held our reunion in.. The hotel was clean and the Personnel went out of the way to provide the best service and took care of our requests instantly..

Helpful?
Thank Wayne R
Gary P, General Manager at MCM Elegante Hotel, responded to this review

USS Knusdon-Thank you for having your annual reunion with us. You to are an amazing bunch, love you all. Please keep our MCM family of hotels in mind when planning any travel. Gary Perez More 

2 reviews
4 of 5 stars Reviewed May 22, 2016

We stayed in the family suite on a very busy weekend, they had lots of people when we checked in and through the weekend. We were still treated great, we had to have a crib delivered to the room, it was broken and they brought us a new one with a smile on their face. To then have to bring... More 

Helpful?
Thank Cheryl S
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time to respond on your recent stay with us and for staying with us. Our hotel is quite the demand for traveling in Albuquerque, please keep our MCM Family of hotels in mind when traveling is warranted. More 

Las Cruces, New Mexico
1 review
1 of 5 stars Reviewed May 11, 2016

There was poop, a comforter with a yellow stain, and a former guest's drink ticket in my room. I hesitate to suggest that this room was not even cleaned. Housekeeping knocked on the door twice at 10pm and tried to enter my room with a key. Luckily, since I was not dressed and traveling alone, I had the inside metal... More 

Helpful?
Thank victoria466
Gary P, General Manager at MCM Elegante Hotel, responded to this review

Thank you for taking time out your busy schedule to respond on your recent stay with us. I apologize your experience was not to the par. If you are ever traveling back to Albuquerque, please allow me the opportunity to showcase what my hotel and my team is capable of achieving. Gary Perez 505-884-2511 gperez@mcmelegante.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Location: United States > New Mexico > Albuquerque
Price Range: $79 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MCM Elegante Hotel 3*
Number of rooms: 335
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante
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