This hotel has a fantastic history as a former hospital. The vintage charm is fantastic, and the remodeling into a hotel has a very modern and current feel without losing that charm. The designers did a fantastic job, this does not feel like the "cookie cutter" hotels (and this costs less than most of those!) The restaurant/bar on the top floor was a treat. Specialty brews and amazing small dishes (the deep fried hatch chili strips are outstanding!) serves the guests and a good number of young professionals who know about the hidden gem. If we find ourselves back in Albuquerque, we are definitely staying at the Parq! Special thank you to the staff, every one who went above their duty (especially Jeremiah!) to make our stay wonderful.
I live in Santa Fe and often attend meetings in Albuquerque. When I need a solid dose of self-care and a good vibe, I stay a night (or two or three) at Hotel Parq Central. There is a lot to like about this beautifully designed hotel (once a hospital and now really stylish). Kudos to front desk guys Jeremiah and Gustavo, both attentive, helpful and good-humored. The garden patio with rocking chairs and a hot tub is my favorite place to reset after a long day of meetings and their rooftop bistro and bar is where I go to banter with charming staff and enjoy the hand-crafted beverages, food and view. Given the state of this anything-can-happen surreal world, I greatly value my reinvention time at Hotel Parq Central and I bet you will, too.
I had an unfortunate experience with this hotel. I had booked through my Chase Visa and used miles (real dollars) to book a king sized bed. I was given a tiny room with a twin bed. When I tried to reach the manager, several times, he was not to be found, and has not returned my calls. Horrible business practice when there is so much competition, and everyone is trying to recover right now. Hotel manager is Yancy Sturgeon. If you choose this hotel, beware if you book through any other source than direct with the hotel.
We stayed one night & were looking for a hotel close to the airport as we had an early morning flight the next day. We felt the rate was too high for the area of town where it's located. Yes, it was less than a 10 minute drive to the airport, but my husband and I both agreed we would not feel safe walking around the area after dark. The grounds were really pretty but looked out of place in the neighborhood. First, I would love to comment on the cleanliness of the room. I have traveled a LOT and this may well have been the cleanest hotel room I have EVER stayed in. It was IMMACULATE!! Very small, but VERY clean!! Second, they have a wonderful rooftop lounge! Staff was VERY friendly and the atmosphere was a lively one. Watching the sun set over Albuquerque from the rooftop was one of the highlights of our trip! The bed was a little too firm for my comfort, BUT way better than the one we slept on the preceding four nights! Now for the not so good. I feel that the first face you see upon entering an establishment such as this, usually sets the tone for your visit. The front desk clerk was not Unfriendly, but she definitely was NOT friendly. Not one single smile. Offered no suggestions or tips for a pleasant stay. Did the absolute bare minimum. As a guest arriving at a "luxury" hotel, you should be made to feel appreciated. They missed the mark by a long ways on this one. The second disappointment was that our room looked out over the garden and a private party was being held there. It was so LOUD!!!! The only way to go to sleep was to put in ear plugs, and turn my white noise (sound machine) on HIGH to drown out some of the noise. Really? This should not have happened in a "luxury" hotel. The hotel knew for some time that they would be hosting an event & should have made sure to place guests not associated with the party in another part of the hotel. They did provide a complimentary breakfast - from 7-11:30 a.m. We arrived downstairs at 6:45 hoping to sip on a cup of coffee while waiting for restaurant to open. Asked the desk clerk where we could get a cup of coffee. She pointed towards the restaurant and then turned away. (By the way, she was no friendlier or helpful than the desk clerk from the day before.). I walked to the restaurant where all lights were off and there was no coffee to be found. HUGE miss in my opinion. When they finally opened for breakfast, DISAPPOINTMENT again. As it was advertised as a Gourmet Breakfast, I was expecting at least some eggs and toast. Nope. They were offering what looked like eggs and cheese baked in a muffin tin. Had to wait 10 minutes for them to be warmed in a toaster oven AND, you got it, they were still VERY cold. They did offer, hard boiled eggs, cottage cheese, yogurt, boxed cereals, oatmeal, and fresh fruit salad. The coffee was extremely bitter tasting (probably the worst cup of coffee I've had in quite some time) and the fresh fruit (honey dew melon) was VERY unripe. No flavor and VERY crunchy. In summary, if your only criteria for picking a hotel is cleanliness, you can't go wrong here. BUT if price, service, and location matter at all, you might want to look elsewhere. We felt they were VERY overpriced for the experience we had and decided we would not visit this hotel again. After reading the reviews and looking at their beautiful website, we were disappointed. If only their staff had been friendlier and more welcoming, we may have walked away with a very different opinion.…
While this may be a small hotel in a possibly unfavorable location, the staff are hands down the best, friendliest, most accommodating hotel staff we've ever encountered. The complimentary breakfast was great and the shuttle extremely helpful.