Before you stay here read your packet thoughly and ask about them wanting a full month in advance and you'll be only charged again a full other month come the first without verbally expressing that when booking or checking in . Small rock yards and very close to other RV's.
This RV park is adequate at best. The grassy/weed areas are filled with ants and sand spurs which make it very difficult to walk a dog although they do have a dog walk area. The bathrooms were not well maintained. The hook ups were fine. If you don’t need to use the facilities, this stop would be ok!
We stayed at American RV for 1 night traveling through that area. Staff was friendly and the park was nice. The pool hours were shut down due to chilly weather and the hot tub closed at 5:00 PM. Although they have many large pull through spots, we were placed in a pull through that was almost not large enough for our 43” 5th wheel. Be sure to request the largest spot if you have a large RV.
day ago on Google I am so disappointed and will never stay at this RV Resort. We had reservations over the balloon festival and because of my health I was unable to go to the balloon festival and they would not refund my money or even partial amount. Yes in the contract it said if I didn’t cancel before September 1 during balloon festival you would not get a refund, but I am not fooling myself they were able to get our spot rented out. We have been on waiting list during the balloon festival in the past so I’m sure there were people who would jump on the reservation. To not even offer some sort of a refund in my opinion is not good customer service and I won’t do further business with this company again.
We stayed at American RV as a location from which to take in the annual balloon festival, Old Town, hike, bike, and visit Sante Fe. Unexpected delays brought the need for a shift in our schedule on both ends of our stay. The staff went out of their way to accommodate us. Clean grounds, a safe location right off of Route 66, and a lovely gift shop!
We stayed for a few days in Albuquerque and loved American RV. The sites are a bit close but easy for a large Class A coach to negotiate. Nice office and laundromat area that we took advantage of. We took our dogs to the fenced in dog park which the pups loved. We also walked the pups around the park every night and got to watch the gorgeous sunsets. It is a bit close to the interstate highway so there is a constant hum of traffic noise, but you get used to it. Nice level site which is always welcome!
This was a clean, well maintained rv park during our stay. The staff was really friendly and helpful. The location worked well for our vacation plans in the area with easy access to I 40. The code for the gate was a inconvenience at times since it couldn't be reached from inside our truck but not a big deal. The washer and dryers were also clean. Nice gift shop on site. The bathrooms and showers were clean. The pool was closed which we didn't know until we arrived but with Covid we were not surprised. We would stay here again if in the area.
According to the Internet this park it’s a resort destination and it has complementary breakfast in the morning a beautiful swimming pool grassy areas between each campsite yes as my picture below will show there is no complementary breakfast and there’s no grass between sites and guess what the pool is not open it has never been certified so again I feel like we’ve been taken advantage of for paying for amenities that we don’t get to use.
Nice well kept park. Restroom and shower well kept. Pads are level. When reserving ask for a pad not in the first row and under no circumstances allow them to give you Pad 88! Right next to the playground. 11:30 at night a mother brings her two very young (4-6) children to play!! Screaming, flash lights…so much for 10:00 quiet time. No issue with kids, but 11:30??? Park was only 50% full, no need to place anyone in 88 or 89, plenty of similar hook—ups
The night we pulled in our information was not available for our reservation (made it eight months in advance). After speaking with and getting disconnected three times with your 800 number, being left out in the heat as well as in the dark we called and spoke with your emergency maintenance man. He provided the gate code and a spot for us for the night. Half way through the night the power stopped working...essentially we paid for a parking spot. The next morning we went to the office, after a 20 minute wait we were told that we needed to move to make way for someone else that reserved that spot (horrible customer service after screwing up our reservation). Additionally, "due to COVID" the park did not have enough staff to operate any of the amenities NOT EVEN BASIC amenities like the bathrooms and showers (we stayed in four other RV parks during that week, not one of them used the "COVID excuse" to not provide what was paid for). We were then moved to another spot and again the power went out...this time we called the emergency maintenance man and we were told regardless of the 85 degree heat, that maybe it would be fixed that night but most likely not; again not even offering the most basic customer service of providing a spot that had working electricity. So again for a second night we essentially paid for a parking spot. Out of our entire cross country trip this reservation was the only one to allow us to pay for an experience at your park and not even deliver what we could have done for free in a Walmart parking lot. As a business owner myself, I found it completely unprofessional to advertise services that you knowingly could not provide, and disparaging that this business would be so willing to take our money and not take the most basic of customer service steps of having someone reach out to inform us of the lack of basic services available. Request a refund, got zero response.…