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Holiday Inn Express Hotel & Suites Midtown

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268 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Midtown
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Showing 263: English reviews
San Diego
Reviewed September 28, 2014

When we first checked in we were given room 126, we immediately asked to change rooms because we typically don't like being on the first floor. We were told that they were fully booked and could not change even though we were one of the first people to check in for the day. Ours fears were realized as this room...

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Helpful?
Thank frequenttraveler067
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear frequenttraveler067, Thank you for taking the time to leave your review. It’s great to hear that you had a wonderful stay and have fabulous comments on all aspects of the Hotel and staff. I have shown Valerie your review and he was very pleased. I look forward to seeing you at the Hotel on your next stop in Albuquerque....

Cimarron, New Mexico
Reviewed September 19, 2014

We have stayed at this property many times in the last year. We love the room size, with the couch and sitting area in every room we've stayed in. It just makes it more comfortable and enjoyable. The rooms have been clean and the staff friendly. Our favorite constant at this hotel is the breakfast lady..Tonya. She is so bubbly...

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Helpful?
Thank Marlene P
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Marlene P, Thank you so much for your review! It always brightens our day when we hear back form a guest whose night we have made just a little bit better. As you say, we do everything we can to make your stay the best it can be, and we are always glad to know we have succeeded. Tanya...

Midland, Texas
Reviewed September 14, 2014 via mobile

We stayed here two nights during our road trip, one while headed to Utah and one headed back home. The rooms look very nice, I like their layout. Our first room smelled like mildew, the tub drained very slow when taking a shower and the coffee pot didn't work :( The second room was better, the rooms look really nice,...

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Helpful?
1Thank Tammi C
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Tammi C, Thank you for taking the time to pass on your comments regarding your stay at The Holiday Inn Express Albuquerque Midtown. I was disappointed to read that you did not enjoy your time with us, and I am sorry if you left the hotel with a negative impression. We failed to live up the standard of service...

Lisbon
Reviewed September 11, 2014 via mobile

The holiday inn has been a name we trust. This was no exception. The staff was very friendly. The internet wifi had a few problems... the pancakes machine at breakfast was not working. Minor problems. Generally was great.

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Helpful?
Thank artcor
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Lisbon, I was disappointing to read that you did not fully enjoy your experience with us at the Holiday Inn Express Midtown, though I was delighted to read that you would stay with us again. We pride ourselves on having a unique and exceptional quality of service, so we are always sad to hear when it doesn't live up...

Wonder Lake, Illinois
Reviewed August 31, 2014

I had been up since 2:30 in the morning (Chicago time) thanks to the crazy requirements of being at the airport at least 2 hours before your flight. Happily the TSA does a great job of filling your time with only allowing a trickle of people to pass through the x-ray machines while others sit idle mocking us with the...

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Helpful?
Thank Jason N
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Jasski, Thank you for your review of the Holiday Inn Express Albuquerque Midtown! We work very hard to make sure that the service and cleanliness are all excellent, and we are grateful to you for letting us know we succeeded. We hope to welcome you in the near future. Until next time.. Sincerely, Management

Phoenix, Arizona
Reviewed August 18, 2014 via mobile

Stayed here a few times. They seem to get it right. Efficient, friendly staff. Room and lobby, breakfast room clean. Breakfast items well stocked. Fridge and microwave in room. Bed comfortable. Applebee's next door; other restaurants require a drive. Malls; one indoors, one outdoors, and numerous restaurants 3 miles away just off Menaul.

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Helpful?
Thank JMofo
Sarai A, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear jimdanim, Thank you so much for taking the time to pass on your fabulous review of your time at the Holiday Inn Express Albuquerque Midtown . It was a delight to read you enjoyed your stay with us, and I really hope we have the opportunity to welcome you back in the future. If you are looking to book...

Colorado Springs, Colorado
Reviewed August 3, 2014

I stayed one night on a long road trip and I read the reviews thinking this was going to be a good stay for a comfortable nights sleep. I got in at night and other than a mildew smell in the hallway everything seemed good. The room was clean (except for the remote) and the staff was courteous. I was...

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Helpful?
1Thank Traveler0012
Sarai A, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Traveler0012, I am sorry to hear of your bad experience at our hotel. I am so sorry as your room was not up to your standards.The problems you explained are not acceptable and I would like the opportunity to make this right. I see you live in the Colorado Springs area so I hope your travels will bring you...

McKinney, Texas
Reviewed July 7, 2014

We stayed here on our way to Twentynine Palms, CA and on our way back home stayed in two different rooms first room the shower curtain rod was starting to come away for wall so the curtain never stayed fully closed (Staff informed about this issue when checking out). Second room the shower head and fauce needed caulking (once again...

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Helpful?
Thank MarineWife86
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear MarineWife86, Thank you for taking the time to share your experience while staying at the Holiday Inn Express Albuquerque Midtown. While your rating and title states the hotel was clean and good, your review says otherwise. Yes we can definetly improve in several areas, and the only way we can achieve that is from our cliental feedback that we...

Gallup
Reviewed June 27, 2014

Tanya in the breakfast area was friendly and welcoming. I was taking my state boards test that morning and I was nervous and her smile and friendly conversation calmed me down. She also was very helpful in the breakfast area keeping it stocked and clean and attending to everybody's needs. Also, Viola was in charge of housekeeping for our room...

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Helpful?
1Thank Wthomasoerik1988
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wthomasoerik1988, We're so glad you had a good time at the Holiday Inn Albuquerque Midtown and thank you so much for your fantastic review! It is always a treat when we get some names thrown in a review. Tanya and Viola will be really delighted that they made a such positive difference in your stay! Along with Tanya and...

Cape Coral, Florida
Reviewed June 18, 2014

Traveling from Arizona to Florida on I40 and needed a place to stay the night. Saw the Holiday Inn Express and stopped. The staff was very friendly and the room was spacious and clean. Hotel Conveniently located to interstate, drug stores and food. Gym had two treadmills one of which was not working which was not an issue. Hotel also...

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Helpful?
1Thank CrabV
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Crabv, It’s always such a delight to pleasantly surprise out of town visitors! Thank you so much for the opportunity to house you and your family all the way from Florida. We are glad that overall you enjoyed your stay and that you found the location convenient and that you enjoyed our complimentary amenities. We hope to have you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Midtown, Albuquerque. Our all-suites hotel is centrally located near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All suites include: Keurig Brewers, microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service, based on availability, weekdays from 7am -9pm. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Location: United States > New Mexico > Albuquerque
Price Range: $91 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Midtown staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The accessible roll in shower room is very difficult to maneuver around in a wheelchair.”
tmkhar, 3 weeks ago | Read review
“We got a suite.”
mbudbud, Feb 21, 2017 | Read review
“it's not a non-smoking hotel.”
dante15, Jul 10, 2016 | Read review
“Front facing rooms are hotter in the evening, but don't have direct sun in the morning.”
AdmiralNahohkta, Jul 7, 2016 | Read review
“All rooms are very comfortable”
sandy56025, Jun 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question