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Residence Inn Albuquerque Airport

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189 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Saint Augustine Beach, Florida
Level Contributor
259 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Even better on our second visit here -- especially with the enormous remodel that will be completed as you read this. Special thanks to Donovan for the Marriott Rewards upgrade and his all-around professionalism. This place is a wonder: indoor pool and jacuzzi, fitness room with free weights and a scale, windows that open, big laundry room and the usual... More 

Helpful?
Thank MMPJMH
Warren, Ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We anticipated a very clean, modern hotel as is typical with most Marriott Residence Inns. Instead we found a multitude of unacceptable negatives here! The room had a stagnant "dirty" odor, the bathtub was surrounded with mold, the baseboards, tile and walls had obviously not been dusted (much less washed) for a long time. Our socks were dirty from just... More 

Helpful?
Thank mbs0531
General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

We appreciate your feedback. We are just winding down a full property renovation. The guest rooms all have brand new carpet, all new soft seating, all new draperies, and several other updates. The corridors all have new carpeting and new wallpaper. Our lobby and pool are the final areas under improvement, and we will be inspecting every room one last... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I have Gold with both Marriott and Hilton, we arrived after driving 9 hours. No upgrades for 2 beds instead of a king and a pullout, when I asked for water which I usually get as a gold member, I was told " we're booked so no water". Really disappointed in lack of customer service.

Helpful?
Thank sreed25
Abram D, Front Office Manager at Residence Inn Albuquerque Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We regret to hear that you were disappointed with your stay. Unfortunately, all upgrades are given based entirely on our availability, and on nights when we run high occupancy and have all of our rooms booked up, we lack the flexibility in our inventory... More 

1 review
2 of 5 stars Reviewed July 14, 2016

The room seems to have been recently remodeled but not much thought was given for the remodel. For example, the sink's towel rack was attached to front of the sink. One has to bend over the towel rack to reach the sink. More important, however, was the location of my room. It was located on a floor under construction or... More 

Helpful?
Thank Charlie J
Abram D, Front Office Manager at Residence Inn Albuquerque Airport, responded to this review

Charlie, Thank you for taking the time to review your stay with us in Albuquerque. We do apologize that our renovation process inconvenienced you during your time here. We have endeavored to make sure that the renovation would not prove a significant problem to the guests who stay with us during this time, and we regret that we failed to... More 

Edgewater, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 3, 2016

I'm happy that I found this Residence Inn. I drive through the area several times a year but have never tried this location because it's not directly off the I40. I always thought an airport area would be more crowded and farther away. Turns out this hotel is just a quick detour off the I25 and well worth the extra... More 

Helpful?
Thank SCG H
Toronto
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 16, 2016

I honestly was just looking for a basic hotel for our last night before flying out - so close something close to the airport and big enough for 3. The Residence Inn was a lovely surprise - our 1 bedroom suite with sleeper sofa in the living room was pretty spacious, well equipped, modern, clean, quiet and right down the... More 

Helpful?
Thank dawninto
Texas
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 7, 2016

Rooms were clean and well kept, breakfast was good, hotel was nice. When we checked into the hotel before dinner, however, we were told that our reserved room type was not available because the A/C had broken in some rooms (I don't remember if they mentioned how many rooms), and because they could not get A/C repair out that day.... More 

Helpful?
Thank E L
General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

Dear E L, I would like to apologize for the inconvenience of the separate rooms. We are currently under renovation and have several rooms out of order for that project. When the AC went out in the two-bedroom suite assigned to you, the repair company could not arrange a technician until the following day. As summer is upon is in... More 

San Francisco, California
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 1, 2016

This is the second time I've stayed at this property. The room was clean, spacious, fairly modern, and as someone who prefers to cook for themselves over eating out, I loved the kitchen (there is a Whole Foods and Smith's within ~ 10 minutes). The evening receptions are a nice way to supplement the ingredients for my dinners. A 10-minute... More 

Helpful?
Thank Jen335
Leesburg, VA
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

This hotel is very close to airport, and is convenient to Albuquerque proper. Yet it's far enough away from city activity that it is quiet, and provides a restful place to kick back. Staff is friendly and helpful without being stuffy. Though I was on business, with a government rate, cost seemed nominal and commensurate with the quality. Two bedroom... More 

Helpful?
Thank Nils J
Vienna, Virginia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 18, 2016

After a few hours on the road on a windy day, room was ready and staff provided transportation back from the Car Rental site. The next morning, they had a cab take me to the airport since their normal shuttle was not yet in operation.

Helpful?
1 Thank BRomero1
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Albuquerque Airport

Address: 2301 International Ave SE, Albuquerque, NM 87106-4198
Location: United States > New Mexico > Albuquerque
Price Range: $104 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albuquerque Airport 3*
Number of rooms: 110
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Hotel Style:
#16 Romantic Hotel in Albuquerque
#30 Business Hotel in Albuquerque
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