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Home2 Suites by Hilton Albuquerque/Downtown-University

Traveler (93)
Room & Suite (43)
Video (1)
Certificate of Excellence

About

#19 of 144 hotels in Albuquerque
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
13Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
769Reviews
112Photos
0Q+A
52Room tips
Traveler rating
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Popular mentions
Talk about not feeling welcomed. Wow. As a very frequent Hilton guest I would have at minimum expected a courteous greeting. Unbelievable. Asked for room near elevator, got the farthest away room from elevator.
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Review collected in partnership with Home2 Suites by Hilton
Response from JocelynC1215, Front Desk Manager at Home2 Suites by Hilton Albuquerque/Downtown-University
Responded 2 days ago
Thank you for taking the time to fill out our survey. As a Hilton Honors member, you are our most valuable guest. We are very sorry you were unhappy with your past stay. We will take your comments under consideration as we work to improve our guest experience. Thank you for choosing Home2 Suites by Hilton and we hope you consider staying with us in the future.
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Hotel's Favorite
All, I have lived here with my wife for her cancer research work for over 3 months at university of new mexico. I searched the entire city to find the safest place to live and finally selected this place. As all are aware of ABQ, its a mischievous place for theft, break-ins,
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Response from JocelynC1215, Front Desk Supervisor at Home2 Suites by Hilton Albuquerque/Downtown-University
Responded Mar 18, 2019
Thank you for taking the time to filling out our survey. We are all very happy to hear you have enjoyed your stay with us along with all the amenities we provide. Our staff work to keep a friendly environment as Home2 is your home away from home, and a clean facility for all our guests. Thank you for chosing Home2 Suites by Hilton and we hope to welcome you back home soon!
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The hotel was clean and comfortable. The staff was super friendly and went out of their way to make my staff as good as possible. The rooms were very up to date. I would gladly stay there again. Oh, and great shuttle service!
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Response from JocelynC1215, Front Desk Manager at Home2 Suites by Hilton Albuquerque/Downtown-University
Responded 1 week ago
We would first like to thank you for taking the time out of your day to filling out our survey. We are so happy to hear you haver enjoyed your past stay with us and able to utilize our amenities such as our complementary shuttle. The Shuttle is complimentary for our guests, its is on demand and runs from 8am to 8pm at a 4 mile radius to and from the hotel. Our staff work to keep friendly environment and clean facility for our guests. Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back home in the future!
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This hotel was a lifesaver. Laundry facilities on site are a great feature. Rooms are huge. Everything was very clean, staff was amazing. For this being a trying time with our motorhome breaking down and not fixed for eight days, we were very lucky to find this hotel.
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Review collected in partnership with this hotel
Response from JocelynC1215, Front Desk Manager at Home2 Suites by Hilton Albuquerque/Downtown-University
Responded 1 week ago
We would like to thank you for taking the time to filling out our survey. We very happy to hear you have enjoyed your stay with us along with all the amenities we provide. Our staff work to keep a friendly environment and clean facility for our guests. Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back home soon!
Read more
Not fond of animals sleeping in hotels or walking in the lobby/food area. I hope all hotels make an effort to clean the beds well. The sofa bed was a very thin mattress and it was doable because I was exhausted but will not last through many customers. Breakfast was very
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Review collected in partnership with Home2 Suites by Hilton
Response from JocelynC1215, Front Desk Manager at Home2 Suites by Hilton Albuquerque/Downtown-University
Responded 1 week ago
We would like to thank you for taking the time out of your day to filing out our survey. We are a pet friendly hotel as we do have a pet fee of $75 non-refundable for the deep cleaning of the suites. We will take your comments under consideration as we work to improve our guest experience. Thank you for choosing Home2 Suites by Hilton and we hope you consider staying with us in the near future.
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PRICE RANGE
$124 - $338 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Four Points Albuquerque Midtown
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
123
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