See why so many travelers make Home2 Suites by Hilton Albuquerque/Downtown-University their hotel of choice when visiting Albuquerque. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Home2 Suites by Hilton Albuquerque/Downtown-University offers guests an array of room amenities including a flat screen TV, a kitchenette, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, newspaper, and a convenience store, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
Given the close proximity of popular landmarks, such as New Mexico Steam Locomotive and Railroad Historical Society (1.6 mi) and Spaceship House (1.7 mi), guests of Home2 Suites by Hilton Albuquerque/Downtown-University can easily experience some of Albuquerque's most well known attractions.
While in Albuquerque, you may want to check out some of the restaurants that are a short walk away from Home2 Suites by Hilton Albuquerque/Downtown-University, including Padilla's Mexican Kitchen (0.8 mi), Taqueria Mexico (1.2 mi), and The Range Café (0.5 mi).
If you’re looking for something to do, University of New Mexico (1.2 mi) is a nice way to spend some time, and it is within walking distance of Home2 Suites by Hilton Albuquerque/Downtown-University.
We’re sure you’ll enjoy your stay at Home2 Suites by Hilton Albuquerque/Downtown-University as you experience all of the things Albuquerque has to offer.
*Stay Details: We stayed here on our drive down to Arizona. It was my husband, myself and our French bulldog. The hotel allows pets ($75 non-refundable fee was a bit steep just to put her in her kennel overnight), but there's not much of an area for them to go to the bathroom (rock is all I saw, but it was dark). *Essentials: It's close enough to the highway, has breakfast and gas nearby and had a security guard driving the parking lot, so your vehicle felt safe. *Arrival: The check-in process was simple and friendly, and they have a 24hr quick mart where you can buy drinks and some snacks. *Room: Their cheapest room option is a King Suite. It was a really nice room! It was a little of a bummer that we were only planning on sleeping and heading out. It was very spacious and modern, had a kitchen (sink, large fridge & freezer, microwave & even a dishwasher!), and most importantly the bed was comfortable! We slept like babies and the sheets were so soft! …
I could spend a considerable amount of time on this review, but I’ll just try to give the facts. I booked this stay with a Hilton rep to avoid issues with me using points and a voucher. I was anxious to go back to Albuquerque after nearly 20 years. This city had a special place in my heart-I was there for nearly 2 years living at a monastery close to this hotel. The problems started soon after I arrived. I had an issue with the temperature control in the room. The maintenance man checked it out and seemed to not really know what to do. However, it was ok the rest of that day. The next day, I had an issue with the bedside console not charging my devices, but showing that it actually was charging. Also, the blinds were not functioning correctly and the temperature control was not working properly the next day after it was initially working. I told the front desk that I was leaving for the day so if they could take care of the issues I was having. I called during the day and spoke to Jocelyn, a manger at the property. She said if I wanted to move I could. I told her that I prefer not to but if she says it’s best that I do move, I will. I told her I’d stay in that room unless she told me I should move. I returned later that day and nothing had been done to fix the issues. She told me that I told her I didn’t want them fixed. I assumed that since we decided I’d stay in that room that the issues would be fixed-they weren’t. Another disturbing problem was the following. When I booked the reservation I told the Hilton rep I had a certified support dog. When I checked into the hotel I asked the hours someone was at the front desk-she told me 24 hours. I took my dog out one morning about 2a. I tried to use my digital keg, but it wouldn’t work. I went around to the front doors and I couldn’t get in. I was not sure what to do. I saw a Home2Suites van driving around the parking lot. I tracked him down snd the guy told me he was just a security guard. I told him what had happened. He phoned into someone and met me at the front doors. He let me in and a lady on duty was walking down the hallway. All she said to me was, “I’m telling my manager that you are taking pictures.” I did take a picture if the guy in the van since he acted like he couldn’t help me but he was a security guard. However, he wasn’t driving a Home2Suites van. Once I got back to Salt Lake City, I got in contact with Hilton. I had no intention of asking for compensation, nor did this property offer me anything. BTW, it turned out there was a problem with the last night on the reservation. The manager lady did also say she’d it charge me the pet fee. The 2 managers, Dakota and Jocelyn, seem to not really care. Their lackadaisical attitude matches the experience I had at this place. Oh, the breakfast that I received each morning was good.…
My Colleague and myself stayed for a night in Albuquerque and had the best experience while on a 2 week business trip. We were greeted by two extremely friendly staff members. They greeted us as we pulled up with smiles and asked how our day was. Deisha, at the counter let us park our vehicle up front as we needed some extra security. She called up and had pillows swapped out and generally cared for our stay and experience. It was an 11/10. The rooms were extremely clean, and we plan on staying strictly Home 2 Suites for our company.
The room was very clean and the price was good. But furnishings were Spartan and cheap. Appointments were not fitting for a Hilton chain. We ended up switching to another Hilton hotel. I did appreciate the large room and the Hilton app where you can pick the room.
Our room was very nice and the property is well maintained. Because of covid, housekeeping would only come by when asked which I actually prefer. Every time I got on the elevator you could smell that it was just cleaned and sanitized. I'd guess they wipe them down at least hourly. The hotel is convenient to the major highways and it seemed nothing in Albuquerque was very far, but the hotel is located in an industrial type area and surrounded by parking lots, highways and large buildings. No matter what room you get, there wont be much of a view. Breakfast was so-so. I'd usually get a couple of different things and then create my own meal (sausage, egg and cheese waffle sandwich). I've read some people complain of crime and vehicle break-ins but nothing like that happened the 5 days we were there. As far as Albuquerque, there are some shady areas near the campus and east, but for the most part, I felt as safe there as here at home. If you are the nervous type, try to stay north and west of the hotel, that's where we did most shopping, eating, etc., in the Coors blvd area. One last thing in case management reads these reviews- how hard is it to stick a bench out there with the ashtrays? No where to sit on a smoke break except a curb.…