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Isleta Resort & Casino

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Isleta Resort & Casino
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569 Reviews from our TripAdvisor Community

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There are newer reviews for Isleta Resort & Casino
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Showing 565: English reviews
Reviewed September 20, 2016

The rooms are great with comfortable beds and the service all around was really good. Room service is affordable and timely. The resort is a bit of a ways outside the city of Albuquerque so the only problem is it can be a bit of effort to get back and forth, though there is a good shuttle to the nearby...

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Helpful?
Thank Claire M
Mescalero
Reviewed September 20, 2016

First time staying at Isleta and we really enjoyed it! The location and ease of getting off the freeway and getting on the freeway was easy. The kids enjoyed the pool and the beds in the rooms. We had a very lovely stay.

Review collected in partnership with this hotel
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Thank Joella H
Oviedo, FL
Reviewed September 19, 2016

Enjoyed my stay at Isleta. We are National Park Rangers at Bandelier National Monument. We do not have wifi, cell phone service or TV. We had all those services and a nice room to boot! I plan to stay again soon!

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Thank Bakerperson
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear Bakerperson, Thank you for taking the time to review our hotel, it is nice to hear that you enjoyed your stay. Please come back and visit us again soon.

Calabasas, California
Reviewed September 19, 2016

The 2 queen bed room was so small. The room was an over priced Motel 6 room for the amount of money I paid. This is our first and last time staying at Isleta Resort and Casino. The staff were awesome and the food was delicious. The room is not worth the price.

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Thank kjc695
Reviewed September 19, 2016

The overall stay was really good. My husband and I went up there for the Black Sabbath concert and we decided to stay somewhere nice because with kids we don't ever get away. When we checked in the guy at the front counter wouldn't even look at us and had no personality to him and then when we checked out...

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Thank Danielle S
Reviewed September 19, 2016

Ever thing was fine. Except thin walls and we ask for two bath robes when making the reservations to go to the pool. Also the front desk twice, also the house maid and called room service. Did not receive them, at all, sad.

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Thank Henry G
Colorado Springs, Colorado
Reviewed September 19, 2016

My husband and I stayed at this resort for labor day weekend. As soon as we arrived we all felt like this was a 5 star hotel. It was tastefully decorated, service was wonderful and our room was a great size for two adults and two children. The hotel was definitely accommodating. We called for extra towels and boom, 5...

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Thank marcscozzafava
Reviewed September 17, 2016 via mobile

My Husband and I spent the weekend here. We aren't big gamblers but the property offered a lot more. It is a beautiful Hotel and our room was stunning. Food in the restaurant was very good, service a little slow but we didn't care. But the biggest thing was the excellent service. The front desk staff was excellent and Housekeeping...

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Thank Hope H
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear Hope H, Thank you for reviewing our hotel, It is nice to hear that your enjoyed your stay with us. Please come back and visit us again soon. Thank You

Las Cruces, New Mexico
Reviewed September 16, 2016

Upon arrival, you are astounded by the beauty of the building and its' landscaping. We were met immediately by a valet that helped us get our belongings in, as well as parking our car. The front desk could not have been any friendlier and accomodated our request for a top floor room immediately. The glass elevators took us up to...

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Thank Flutefly
Michael W, Owner at Isleta Resort & Casino, responded to this review

Dear flutefly, Thank you for reviewing our hotel. We are so happy that you enjoyed yourselves while you were here. Please come back and visit us again soon. Thank You

El Paso, Texas
Reviewed September 14, 2016

The room was big enough, and everyone was comfortable. The took care of a reservation error very quickly. It would have been a bit more convenient to have more towels. I thought the price of the room was a bit high, but considering it was a Sunday it was probably within limits.

Review collected in partnership with this hotel
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Thank james s
ResortMgt, General Manager at Isleta Resort & Casino, responded to this review

Hello james s, Thank you for taking the time to share your experience at Isleta Resort and Casino. We are so happy to hear everyone was comfortable and that your reservation was quickly corrected. In the future, please do not hesitate to request more towels. We hope to have you stay with us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Isleta Resort & Casino. More than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway Blvd SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Location: United States > New Mexico > Albuquerque
Price Range: $119 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Priceline so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#1 Casino Hotel in Albuquerque
#3 Luxury Hotel in Albuquerque
#4 Spa Hotel in Albuquerque
#52 Business Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Isleta Resort & Casino staff and other travelers.
17 questions
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4 months ago
Hattiesburg, Mississippi
Hattiesburg, Mississippi
Brentwood, Tennessee
4 months ago
tucson

See all questions (17)

Questions? Get answers from Isleta Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room security was excellent - never been somewhere where you need a room key to get to the elevator to work. It took a few tries in the elevator to figure it out (even though there is a sign that says exactly what to do!)”
 of 5 bubbles X8305DTlindad, 5 days ago | Read review
“Loved the room very clean”
 of 5 bubbles 936nancyn, 1 week ago | Read review
“Don't pay to reserve the higher end rooms! You might not get one and loose your money! ”
 of 5 bubbles PatrickD846, 1 week ago | Read review
“We upgraded to a balcony room the was located on the west side so we were able to watch the sunset. Very romantic.”
 of 5 bubbles 987kelliu, 1 week ago | Read review
“Maintain your AC units properly!!”
 of 5 bubbles b_williams_82, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question