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Isleta Resort & Casino

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11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
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Isleta Resort & Casino
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357 Reviews from our TripAdvisor Community

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Showing 354: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was our 1st time staying in the hotel even though we'd been to the casino several times, we were impressed. We got upgraded to a bigger room at no charge, the service, the staff, the entire stay was awesome. We will definitely stay again when we go back to town.

Helpful?
Thank luvdfrap55
S��͏D
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were very satisfied with the room and overall service. The food at the Tiwa restaurant was delicious !! And we had a lot of fun at the casino. We enjoyed the family atmosphere and we were able to keep the kids busy and happy.

Review collected in partnership with this hotel

Helpful?
Thank fierrojorge
Edinburg,texas
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Staff needs to be retained ,zero courtesy too busy talking to each other. I was trying to stablish conversation by completing the resort and all I got back was a smile, at that moment I was expecting for the young man to offer me dinning ,activities , gambling but no reaction. Rooms were very nice but for 200 dollars a... More 

Helpful?
Thank european0101
Bakersfield
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at Isleta for my first time on a business trip. From the minute I arrived at valet, the service was exceptional. The highlight of checking in was Enrique. My room type wasn't available so he upgraded me to a suite. Such a welcomed surprise after a long day of travel. The bathroom in the suite was absolutely gorgeous including... More 

Helpful?
Thank Ryan H
Gold Canyon, Arizona
Level Contributor
167 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Isleta RV park is across I25 from the casino. It sits next to a train track so if trains bother you this may not be the park for you. The sites are in the process of being redone. For now they are dusty, unlevel and unattractive. There is no grass. The picnic tables for each site sit in the oddest... More 

Helpful?
Thank nevadavic
Farmington
1 review
3 of 5 stars Reviewed 1 week ago NEW

I always like to stay here at Isleta and have stayed numerous times...but my last stay was disappointing...there was a bug in our bed on the 6th floor..our sheets was changed and that's about all that was done..maybe I'll stay again

Review collected in partnership with this hotel

Helpful?
Thank jakestattoo13
Baytown, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this hotel is wonderful. The staff, the room, the pool, the spa, the casino, the drinks, the food. My kids enjoyed the arcade and bowling. Laser tag was closed, but no biggie. Their green chili soup was amazing. Blackjack machines and roulette were entertaining. Will be back.

Review collected in partnership with this hotel

Helpful?
Thank YepezVineyard
1 review
3 of 5 stars Reviewed 1 week ago via mobile

For what we paid we expected much more customer service. The workers are very nice and friendly but it was more of operations of the resort. A few things that could be changed would be 1) allow your customers to pay up front with cash at check in, I understand there has to be some type of deposit on a... More 

Helpful?
Thank Monica H
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed at Isleta several times as I live locally. When I stay it has been with special reduced rates from playing at the casino. The rooms are nice and comfortable nothing upscale but nice. As I said I live locally and play a lot so usually only stay when room is free or $50. I know that without... More 

Helpful?
Thank Claudia A
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Nice casino. Miss the Hard Rock Casino though. Still had a good time. Played some slot machines. Had a few drinks at the Triple 7. They had a live local band called Exit 0. Dudes played some good country

Helpful?
Thank Martinjr74
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Isleta Resort & Casino. More than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Location: United States > New Mexico > Albuquerque
Price Range: $121 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Expedia, Agoda, Orbitz, Odigeo, getaroom.com and Travelocity so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#2 Casino Hotel in Albuquerque
#6 Spa Hotel in Albuquerque
#52 Business Hotel in Albuquerque
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