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Isleta Resort & Casino

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Isleta Resort & Casino
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388 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Colorado Springs
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed here in the Junior Suite for a Bachelorette party. The room was amazing, the room service fees reasonably priced, and the staff very friendly and prompt. We originally booked a queen balcony and they made it very easy to upgrade.

Review collected in partnership with this hotel

Helpful?
Thank brittani2016
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The place and staff were excellent would stay again. Room was comfortable. Pool was very nice and clean. Enjoyed the view from the room we had. Ordered room service they were timely food was warm when it arrived

Review collected in partnership with this hotel

Helpful?
Thank Brenda R
Cedar Hills, Utah
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at Isleta Resort. The staff was extremely friendly and helpful. The room was very quiet; we didn't hear any noise inside our room the entire 4 days that we were there. The pool was very nice and a big hit for everyone in the family. The rest of the facilities were top-notch and clean. There... More 

Review collected in partnership with this hotel

Helpful?
Thank meworkingman
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear meworkingman, Thank you for taking the time to review our hotel. It is nice to hear that you enjoyed your stay with us, thank you for staying and we hope that you come back and visit us again soon. Thank You More 

Espanola, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Would like to do it again....,soon! We had just planned to stay one night but the family enjoyed The pool so much, we stayed two nights😃 The food was also good at the Tiwa restaurant and The Ristra cafe.

Review collected in partnership with this hotel

Helpful?
Thank kkq40
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear kkq40, Thank you for reviewing our hotel. We are excited to hear that you enjoyed your stay with us, thank you so much and we hope that you come back and visit us again soon. Thank You More 

Irving, Texas
1 review
5 of 5 stars Reviewed 1 week ago

had a great experience. Staff, especially Anita and Rick, were great. We had some issues when checking out and they handled it very quickly and professionally. Very nice place to stay, if you are going to Albuquerque, this is a great place to stay. The TIWA restaurant also served great food.

Review collected in partnership with this hotel

Helpful?
Thank dballard2016
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear dballard2016, Thank you so much for taking the time to review our hotel. It is nice to hear that you were able to experience our world class front office staff they are some of the best in the business. We hope that you come back and visit us again soon. Thank You More 

Farmington, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

We have had great experiences here and would stay here again. just would like to see the price drop some!!! We have taken the kids with us and they had a lot of fun in the pool and at the fun center. The food is delicious and the hour are great.

Review collected in partnership with this hotel

Helpful?
Thank Matthew F
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear Matthew F., Thank you so much for taking the time to review our hotel. It is nice to hear that you enjoyed your stay while you were with us. Please come back and visit us again soon we would love for you to come back. More 

Albuquerque, New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at isleta for my fiancés birthday. The room was amazing, views galore and very stylish. The only downside was the casino, it was very small not a lot of table games and 3 drinks at the bar was $50! They were not worth the money. Hotel= worth it, casino not at all.

Helpful?
Thank Ferryl S
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear Ferryl S, Thank you so much for reviewing our hotel. We are pleased that you enjoyed the hotel, and we will look into the concerns on the Casino side. Thank you again for staying with us and please come back and stay with us soon. More 

Bad Neuenahr-Ahrweiler, Germany
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Contrasting the somewhat seedy atmosphere of Albuquerque this Hotel really stands out. Clean, efficient, very friendly and helpful staff. But from the beginning: 1. Arrival: Very nice and spacious drive in front of the Building. Immediately helpful staff available to take care of our luggage. Valet parking too. Checkin process friendly and quick. 2. Room: Balcony room. Very modern, clean,... More 

Helpful?
Thank Grafschafter
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear Grafschafter, Thank you for taking the time to review our hotel. It is nice to hear that you enjoyed our resort, just so you are aware we do have a non-smoking area in our Casino. We also have a non smoking casino called Palace West that you can also visit. Thank you again for staying with us and we... More 

Marietta
3 of 5 stars Reviewed 1 week ago

Everything was nice and I'd stay here again. The only negative I have is I lost some $$$ and left some items in my room and had to pay $15 to ship it back. It was my fault so it shouldn't affect the review, just seems they can cover the $15.

Review collected in partnership with this hotel

Helpful?
Thank mksmith101
Alamogordo, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Islets resorts was the best, everything was clean, everyone extremely helpful and the slots were paying. The price of the rooms were reasonable compared to Sandia Resort and Casino! Their cost of one room was outrageous to say the lest! Best time ever!

Review collected in partnership with this hotel

Helpful?
Thank srsumom
Michael W, Manager at Isleta Resort & Casino, responded to this review

Dear srsumom, Thank you for taking the time to review our hotel. It is nice to hear that you had a great time while you were with us. We hope that you make us your Resort of choice when your in the Albuquerque area, thank you and we are looking forward to many more stays in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (40)
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Balcony Deluxe Double Queen (64)
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Deluxe King (68)
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Governor's Suite (139)
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Junior Suite (99)
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Pool (38)
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The Hotel (41)
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Wide King (72)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Isleta Resort & Casino. More than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway Blvd SE, Albuquerque, NM 87105-7469 (Formerly Hard Rock Hotel & Casino Albuquerque)
Location: United States > New Mexico > Albuquerque
Price Range: $121 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Agoda, Odigeo and Travelocity so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#1 Casino Hotel in Albuquerque
#5 Spa Hotel in Albuquerque
#52 Business Hotel in Albuquerque
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