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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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532 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Showing 526: English reviews
Austin, Texas
1 review
5 of 5 stars Reviewed April 4, 2016

We are extremely picky about our hotels but the Albuquerque Garden Inn is excellent. Clean through and through. Great rooms and wonderfully friendly staff. The area it is located in is quite trendy. It is close to best Albuquerque shopping centers and walking distance to very best restaurants. Area is also very safe if traveling by car.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keith M
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Keith M, I would like to thank you for taking a moment to share your experience! I'm so glad that you had such a pleasant stay with us. Everyone on staff is dedicated to making sure your stay is everything you want it to be, and it's wonderful to hear when we succeed. And you are right, we are so... More 

Scranton, PA
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 3, 2016

Clean, quiet, pretty hotel with amazingly attentive staff and all amenities. Big rooms, pool, jacuzzi, nice lobby, restaurant with good food and friendly service. A short taxi ride to many interesting places. My second stay but not my last. Not one thing I can think of to improve!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Habanada
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Habanada, I would like to thank you for taking a moment to leave such wonderful feedback! We love hearing from our guests, as it lets us know we are doing our jobs! We are so proud of our dedicated staff, and all of our fabulous amenities, such as our indoor pool, two-story water slide, and our restaurant, the Garden Grille.... More 

taos, United States
2 reviews
2 of 5 stars Reviewed April 3, 2016

Stayed here with family, three different rooms, and it was very complicating checking in. One, the gentleman that was trying to check us in was new so no offense to him, but the manager that was supposed to help and guide was extremely rude. He talked down to us like if we were dumb and was scolding us like if... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leanne S
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Leanne S, Thank you very much for taking the time to share your feedback with everyone. I would like to offer my apologies for the experience that you had upon check-in. I will following up with you via email personally with whoever you interacted with upon check-in, as it seems that you did not receive the welcome that all of... More 

Window Rock, AZ, United States
1 review
5 of 5 stars Reviewed March 29, 2016

This hotel was the most hospitable hotel I ever stayed at in awhile! The reception I received upon my check in was smooth, without all the crazy that can transpire with reward numbers, cards, etc. I was always acknowledge by hotel staff from the management to the maids. This hotel knows what they are doing when customers come in: The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Evangeline D
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Evangeline D, Thank you for taking the time to share your wonderful experience at our hotel! Everyone was happy to have you as a guest, and we all did our best to make sure that your stay--and everyone else's--was absolutely perfect. Our front desk staff are well trained, and I am so glad that everything went smoothly from check-in to... More 

Las Cruces, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 26, 2016

The front desk staff and breakfast staff were not friendly to me and my family. The room is clean but beware that one side faces I 40 freeway. It is loud and you can hear traffic in the room. They also blare music through a PA down the halls and in the lobby. The room was clean and comfy. The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rojelio O
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Rojelio O, Thank you for taking a moment to leave feedback on your recent stay at our hotel. I would like to apologize for the issues that you experienced. Our swimming pool does get cleaned twice daily, however during the busy part of the week it can become dirty quickly due to the high volume of guests. Should you ever... More 

Rio Rancho, United States
1 review
5 of 5 stars Reviewed March 26, 2016

Excellent Service and accomodations. personnel very nive and courteous from Jonathan to chef and servers. Quite convinient for shopping and dining at anytime of the day and feels very safe walking around the hotel. thank you.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald C
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Ronald C, Thank you so much for your kind words of praise, they are greatly appreciated by all of our staff. We are so lucky to be conveniently located near so many wonderful shopping and restaurant choices in the Uptown Shopping District, which is just a short walk from our front doors. We are also happy to have our Garden... More 

Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed March 24, 2016

I got my truck stolen from parking lot and was not happy with the service at all. I've never been to a place that doesn't have a good camera view where my truck is parked and can't see I was parked by the front door vet disappointed in my stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dominicg589
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

dominicg589, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We do have security staff patrolling our parking lot and hallways through the night, and they do their best to provide... More 

Las Cruces, New Mexico
1 review
3 of 5 stars Reviewed March 23, 2016

The room was clean. The staff were friendly. We had to ask for towels in the pool area a couple of times. The Price was reasonable but The beds were hard as a rock. Did not have a comfortable nights sleep

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank U9087AEkarenb
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

U9087AEkarenb, Thank you for taking a moment to share your experience with us during your recent stay! We always welcome feedback from all of our guests. I am so glad that you found the room to your liking, and that you found our staff to be friendly. Here at the Hilton Garden Inn - Albuquerque Uptown, we all work so... More 

Hot Springs, Arkansas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 21, 2016

I stay at this hotel in Uptown ALB on every business trip, typically two weeks a month. The staff is efficient, friendly, and provide incredible customer service. There is a full service restaurant with hot breakfast, as well as full bar. The bar manager, Colleen, is a gem. She remembers guests and makes everyone comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cathy C
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Cathy C, Thank you so much for sharing your experience with everyone! Your warm words are greatly appreciated. We are so proud of our staff here, who all work to make sure that your stay is perfect. Our restaurant is also highly praised, and headed by a chef who trained at one of the top cooking schools in the country.... More 

Los Angeles, United States
1 review
3 of 5 stars Reviewed March 18, 2016

I couldn't decide which of the ALB 3 Hilton Garden Inns to stay at. I chose this one b/c in the business center area so figured would be decent. (I saw one was next to a Cracker Barrell, so was trying to avoid that one.) It was close to that Uptown upscale shopping center and the mall. Not walking distance... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda S
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Brenda S, Thank you for taking the time to share your experience. We always welcome and appreciate feedback from our guests. I am so sorry that you experienced problems with noise during your stay. We recently had our windows updated with an extra layer to help keep some highway noise out, however some semi-trucks and motorcycles passing can still be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Pkwy NE, Albuquerque, NM 87110-5368
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $105 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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