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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Showing 618: English reviews
Albuquerque, United States
Reviewed August 20, 2015

Nice facility in an excellent location if one has business or shopping in the uptown area. Easy access to restaurants and upscale retail and freeway. Staff is very good and efficient. The restaurant is convenient. Parking is plentiful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barry D
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Barry D, Thank you for taking a moment to share your experience. I am very happy to hear you found our staff to be efficient. We take such pride in our staff and believe it to be our responsibility to make every guest's stay as comfortable as possible. I'm also happy to hear you were were able to experience our...

ft. worth, tx., United States
Reviewed August 19, 2015

I loved the lobby there. Divided into separate areas, business people were always there working. The food was good too, I had breakfast one morning and room service one night. The housekeeper turned in the air wasn't working and the guy came in and pulled out the whole unit and put in another one in ten minutes. I will stay...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melody J
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Melody J, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. I am so happy to hear we exceeded your expectations as soon as you experienced an issue with your A/C unit. We take such pride in our staff and believe it to be our responsibility to make...

Midwest
Reviewed August 6, 2015

A bunch of little things just added up to irritate me at his GI. They left two tiny rolls of toilet paper that were both 90% consumed -no exaggeration. I get the need to avoid being wasteful but leave fresh rolls in this event. There was a small piece of wallpaper torn off near the sink leaving exposed drywall. No...

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Helpful?
2Thank bjandljtravels
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

bjandljtravels, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I would like to apologize for any inconvenience you experienced and will share your comments with our Maintenance Team. Again, thank you for your feedback. We hope to welcome you back...

Reviewed August 4, 2015

The hotel was fine overall but we chose it for the waterslide and discovered when we got there that children under 6 couldn't use it (this meant 2 of ours were out) and that they had specific hours of use for the slide. The hotel policy is to let the lifeguard leave and lock up the slide when there's no...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 28lloydw
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

28lloydw, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. If we have the pleasure of welcoming you back to our hotel in the future, our water slide's hours of operation and its age requirements can be located on our website....

Grants, United States
Reviewed August 4, 2015

I booked this room late in the day and had no problem checking in. I was with my wife and two kids. We have stayed here before and have never experienced any major issues. The room was a bit noisy this time around. Our room was facing the freeway, but I have stayed on that side of the hotel before...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John Paul M
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

John Paul M, Thank you so much for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I'm happy to hear you found our staff to be friendly and that your room was clean and comfortable. I'm also glad you and your family have...

Albuquerque, United States
Reviewed August 3, 2015

My daughter booked the hotel for my husband and i for our anniversary and it was not what i would of expected. We had the room with hottub in the room and the hottube did not work the whole night. We had dinner, fajitas and they were great except they didnt have beans that night. We had the bed and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jazmin G
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jazmin G, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. I'd like to personally apologize for any inconveniences you experienced. We will take your comments under consideration as we continually work to improve our guest experience. Again, thank you for your feedback. We hope to welcome you...

Reviewed July 30, 2015

This hotel supplies all the necessary amenities for both personal and business needs. The facility is clean, rooms are well looked after staff is very courteous, and it's a great central location to most goings on in Albuquerque.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 660avrilc
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

660avrilc, I would like to thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your comments are both welcomed and appreciated. It was so nice to hear our hotel met all of your expectations. We take such pride in our staff so it was also nice to hear...

az, United States
Reviewed July 26, 2015

A perfect stay very clean and professional. And in a grate area for food and fun. the rooms where very clean and well appointed . I would recommend having a cocktail at the lobby bar and a lite snack .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chris B
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Chris B, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I am so happy you had a "perfect stay." It is our duty and responsibility to ensure every guest is as comfortable as possible. I'm also glad you enjoyed your...

Illinois
Reviewed July 24, 2015

Beautiful clean hotel. Staff very friendly and helpful. We had a room with two queen beds. It was very tastefully decorated and the the beds......oh my goodness, they were extremely comfortable and had 5 pillows on each to choose from. We arrived very late in the evening and felt safe waking to a restaurant across the street. Great location off...

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Helpful?
Thank K B
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

K B, Thank you for all your kind words. I was so delighted to hear our hotel exceeded your expectations in so many ways. We take such pride in our hotel and staff so your comments were greatly appreciated. I'm so glad you found your bed to be so comfortable. Our Garden Sleep System allows our guests to "choose their...

Chicago, Illinois
Reviewed July 22, 2015

I was booked in this hotel with a group of co-workers for a meeting (our company reserved a corporate block of rooms). I reserved the room with my corp credit card by directly speaking with the hotel, had my confirmation number via email, and everything. I even downloaded the Hilton app, input my Hilton Honors #, checked into my room...

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Helpful?
Thank KellyTUSA
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

KellyTUSA, Thank you for your feedback. It is appreciated. I am very sorry for the inconvenience you experienced. I can definitely understand your frustration. Although we were unable to accommodate you, I am glad we were able to take care of your stay at a comparable hotel in the area and that you accepted our offer of compensation. Again, I...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $99 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Albuquerque Uptown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travelers.
2 questions
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7 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if room has been remodeled”
790nancym, Feb 26, 2017 | Read review
“Top floor away from interstate.”
ATravelerMidwest, Feb 1, 2017 | Read review
“If you like showers get a room with the walk in shower.”
VictoriaM703, Nov 29, 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
Trickstersawpix, Nov 26, 2016 | Read review
“2nd floor was nice and quiet”
167meaghand, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question