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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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612 Reviews from our TripAdvisor Community

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Seattle, Washington
Reviewed 2 days ago NEW

Convenient location, fairly near airport and a mall. Friendly, helpful staff, but my bed was a bit saggy. Lots of families stay here so it felt friendly but noisy until about 11. Price was good - I didn't try the restaurant.

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Helpful?
Thank Shambhavi T
Los Alamos
HOTEL’S FAVORITE REVIEW
Reviewed December 28, 2016

Very quiet, clean, comfortable room with excellent bed and linens. Front desk service was extraordinary. Our only disappointment was that some of the pool facilities were still under construction, but soon will be completed. The location was great. We definitely will stay here again.

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Helpful?
Thank JemezFalls
About Hotel's Favorite Review
GMTamiS, General Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear JemezFalls: Thank you so much for your kind review and compliments of our staff - we very much appreciate the accolades. We are working hard to complete renovations and expect everything to be finished by mid-January. We look forward to your next visit so that you can experience all of our upgrades and our fresh new look! With Gratitude,...

Lubbock
Reviewed 5 days ago NEW

Great location, great rooms, just a little pricey with no free breakfast compared to other similar hotels. When in a group with a baseball team full of teenagers that becomes a bigger deal than it may seem..

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Helpful?
Thank jamessJ5864FK
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for your review, jamessJ5864FK! Thank you for staying with us, and thank you for the compliments on the rooms and location. We certainly strive for an excellent all around value and do hope that we will have the opportunity to take care of you and your team in the coming years.

Dallas, United States
Reviewed 1 week ago

The sleep number bed in my room was set at maximum hardness and maximum softness on either side. I didn't realize until 3 a.m. that I was in an extremely tilted bed. I reset the numbers to the same medium softness, but the bed remained tilted and lumpy. This is a great facility, great location and the staff is super....

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Thank D8768GCscottb
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello D8768DGscottb, Thank you for the kind words and feedback. Both are greatly appreciated. We look forward to any future stays that you will have with us and do hope that you take care in the meantime.

Roswell, NM
Reviewed 1 week ago

Wanted to have a couple birthday getaway. Treated so special a year ago for our anniversary. Room was disappointing. No special treatment. Just average. We will probably choose Journal Center next trip.

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Helpful?
Thank christianlady
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello christianlady, we do appreciate you for staying with us on your special day. Furthermore, thank you for the feedback. We do strive to make every guest and their accommodations feel special. We do hope that we can take care of you in the future.

Dixon, United States
Reviewed 1 week ago

My experience on the property was excellent, especially when I check in, the prompt service amazed me and that is what I keep telling others. It's important to see hotel service meet the needs of the customer. Great Job!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank geralds659
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you geralds659! We do appreciate the kind words and will pass them along to all of the staff involved. Thank you for staying with us!

Arlington, United States
Reviewed 1 week ago

Pros: Great Breakfast with wonderful service and plenty of good food and choices. Hotel was clean and the lounge was welcoming. The slide at the pool was great for the kids, a lifeguard was on duty until the pool closed. Cons: Poor service at check-in. Breakfast vouchers forgotten. Pool slide was closed early. Bed was hard and uncomfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ann B
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for your review Ann B, We appreciate your feedback and appreciate that you liked our breakfast, cleanliness, and welcome feel. We have spoke with the parties associated with the inconveniences and will ensure that this is corrected for a future visit.

Fairhope, Alabama
Reviewed 1 week ago

Excellent value for your hotel money in Albuquerque. Nice, clean, good parking, good amenities, good restaurant, good location in town. this is a nice place. Free internet. Good pool, good exercise room. Right next to great shopping and food.

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Helpful?
Thank WSid
Michael S, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello WSid, Thank you so much for your kind words. We are happy that you enjoyed your stay and look forward to a return visit.

Reviewed 2 weeks ago via mobile

The hotel was great but the pool area was like a sauna. They said they couldn't turn down the temperature so all the doors were open. It didn't help that a group of families was there and just took over. The pool is not big enough for that many people.

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Helpful?
Thank Robert W
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Oh, my goodness, I am so sorry you had that experience with the pool! Yes, our waterslide is very popular, and we had much higher occupancy that weekend than expected. We are ramping up our staff to meet the demand. Also, as you know, New Mexico has been having record breaking temperatures. Our maintenance staff was called regarding the high...

Albuquerque, United States
Reviewed 2 weeks ago

A woman can stay at this extremely clean hotel and feel safe and cared for. Well lit parking lot. Strong wifi and a cheerful and helpful staff. Rooms is very well lit not like most hotel rooms with dim lights

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank G2822VZsandraw
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Oh, thank you so much for your comments! I, as well, used to travel a lot for business as a woman alone, and I know what you mean. I am so glad we made you feel comfortable! We look forward to having you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $99 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travelers.
1 question
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6 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if room has been remodeled”
 of 5 bubbles 790nancym, 4 weeks ago | Read review
“Top floor away from interstate.”
 of 5 bubbles ATravelerMidwest, Feb 1, 2017 | Read review
“If you like showers get a room with the walk in shower.”
 of 5 bubbles VictoriaM703, Nov 29, 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
 of 5 bubbles Trickstersawpix, Nov 26, 2016 | Read review
“2nd floor was nice and quiet”
 of 5 bubbles 167meaghand, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question