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Hampton Inn Petersburg - Ft. Lee

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Hampton Inn Petersburg - Ft. Lee
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405 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Austin, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

No cleaning, towels, or beds made for 2 days. But Penny the lady in charge of breakfast every morning is a GEM! The only reason we stayed was her otherwise we would've went to the hotel across the street!

Review collected in partnership with Hampton

Helpful?
Thank Armybrat99
Rochester, New York
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel is right off of 95, so it's super convenient. Plus, it's near a mall and restaurants, so there is something to do until you hit the road again. It looks like some updates have been made to the property. For example, the beds were comfortable and the bathroom had a new counter top, but this is an older... More 

Helpful?
Thank roccity62
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward... More 

Raeford, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The bathroom was not cleaned. I found a dirty wash cloth and made it uncomfortable to get in the bed. I didn't sleep well. They put me in another room the next day and everything was fine.The hotel was full so I didn't call the staff.

Review collected in partnership with Hampton

Helpful?
Thank Katrina W
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward... More 

charleston, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is in need of major upgrading: after being moved for hair in the tub and sink and12-16 inches of dust on the baseboard behind the bathroom wall to another room things got worse. There were grass clippings beside the bed and near the air condition, but the main "breach" was the water running down the wall from the... More 

Review collected in partnership with Hampton

Helpful?
Thank Charles C
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward... More 

Bluffton, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed accommodations for one night and chose this Hampton Inn. Pleasantly surprised. Staff was friendly, even helped me connect to the Internet, since I was having a problem. We loved how the rooms were spacious and the bed was comfortable. Would recommend highly.

Review collected in partnership with Hampton

Helpful?
Thank Mary Lou T
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

PA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very clean. Rooms seemed newly renovated Very quiet. Close to exit. Staff was pleasant. Bed was extremely firm. Man at front desk said all beds exactly the same and they didn't have any pillow tops or egg crate cushions. Husband has back problems so we made due with the blanket folded up under the sheet. Good hot breakfast... More 

Helpful?
Thank floresca
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Hilton Head, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff at this hotel were phenomenally helpful and courteous. The breakfast was well presented with plenty of choices and the area was clean. Our room was old, furniture was broken, doors scratched and damaged. Carpeting was dark. Our white socks were black on the bottom after walking on the carpeting. Area around the hotel is not safe.

Review collected in partnership with Hampton

Helpful?
Thank George R
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward... More 

Pottsville, Pennsylvania
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped here with my family for an overnight stay on our way to South Carolina. The staff were super friendly, everyone said hello with a smile on that we passed from the front desk to the housekeepers to the staff helping with breakfast! The breakfast was good. The rooms were spacious, clean, and comfy!

Helpful?
Thank mcmsw12
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Being able to choose the room and check in on line a plus. Staff was friendly and provided outstanding service. Rooms were immaculate. Pillows and bed were heavenly. I chose this hotel because of the great reviews I had read on TripAdvisor. I was not disappointed.

Review collected in partnership with Hampton

Helpful?
Thank W2073EWsuzannes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Maspeth, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel, worth the price under AARP. Got the king bed with sleeper sofa for the extra room. Very comfortable; only downside were the pillows unless you like marshmallows. Staff was very helpful and not a unhappy person in the bunch.

Review collected in partnership with Hampton

Helpful?
Thank Linda876594
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the quiet outskirts of town, Hampton Inn Petersburg-Ft. Lee is located 6 miles south of Petersburg, conveniently positioned within easy access to I-95, I-85, and 295. We are within minutes of the historical downtown district! ... more   less 

Additional Information about Hampton Inn Petersburg - Ft. Lee

Address: 11909 S Crater Rd, Petersburg, VA 23805-7409
Location: United States > Virginia > Petersburg
Price Range: $97 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Petersburg - Ft. Lee 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Petersburg - Ft. Lee Hotel Petersburg
Petersburg Hampton Inn
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