The hotel was quite nice and our stay was relaxing. The location of hotel is great with restaurants, coffee shops, and of course, the beach being close nearby. We would stay here again, I highly recommend this hotel.
Clean with spacious room and good self service breakfast. Even that at the breakfast they only provide plastic plates and paper cups the food choice is good with some self cooked waffles. Rooms are equipped with microwave and fridge. Choice of coffees and teas are available all the time for free.
We stayed at this hotel for 5 days and was shocked by how bad the outside maintenance was to the grounds and pool, Hugh weeds and garbage everywhere and the pool looked like it had not been cleaned in months. Maintenance cleaning inside the hotel was just as bad with carpets not being swept and dirty towels not being replaced in the room during the entire 5 days. Certainly not a 3 star hotel experience
Lack of maintenance caused me to rate the hotel as average. Two treadmills broken and TV remote missing in the fitness center, shower grab bar coming apart, HVAC filter dirty, broken hot tub, and peeling pool bottom. The lack of a hot breakfast and reduced housekeeping services are perfectly understandable due to COVID-19, but there is no excuse for poor maintenance. In fact, the shutdown would have been the time for the hotel to fix things and clean HVAC filters. Otherwise, the hotel personnel were competent and friendly. And the room was clean (except for the HVAC filter). Improve the maintenance procedures and we'll stay again.
From the time I arrived, I knew it was going to be a good stay. Everyone on the front desk were 100% top notch. Now, due to the virus when you arrive at the hotel. They will explain to you about the room policies if staying 2 or more days. I had no issues at all. So when you arrive, be really understandable. Hotel is close to a lot of places. DON’T GO TO RED LOBSTER. Is a 2 min walk & the place is 😳 ( very disappointed ) I drove to Joe’s Crab Shack & it was 👍🏻 If you ask the front desk they will give you a discount card. ( I found out late ) but all well, I’m not disappointed at all. My suggestion is to always ask any hotel you stay at for local discounts on restaurants & events. Again, great place to stay & I highly recommend. 12 minute ride to the Lexington museum ( very nice ) The same goes for the aquarium a 12 minute ride. ( is average ) Now my 8 year old grandson wants to join the navy 😳😳 Again, thanks to everyone that works in this premises. When you see one of the cleaning ladies on the hallway. ( say hey thanks) tips are ok also 😎 Thank you all. Keep doing a great job 😎🛳…
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