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Traveler (23)
Room & Suite (24)
Dining (6)
Overview
  • Excellent15%
  • Very good37%
  • Average20%
  • Poor13%
  • Terrible15%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Family Rooms
2 Star accommodation
All hotel details
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Rooms
Sep 5Sep 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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126 results
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20
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23
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All reviewsconvention sitesausage pattiesconvention centerclose to downtownmorning breakfastyogurta nice place to stayrooms are nicegaylord national harborshuttledcconferenceironbeddingmgmclerk
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1 - 5 of 126 reviews
Reviewed 1 week ago

For the most part, the stay was nice but I can not give a good rating because of what happened to me at the front desk on Saturday night. I checked in, by myself, while my husband parked the car. The woman (on the evening...More

Thank Maryanne C
Reviewed 2 weeks ago via mobile

The beds are average. They provide with toiletries. Parking is free. The pool is open for a limited of time. They have a lifeguard on duty. At night, the employees seem to invite their friends over and relax at the lobby. The cable signal for...More

Thank Lola_Fox_2018
Reviewed 4 weeks ago via mobile

HORRIBLE experience! The front desk staff were the best thing there. I was initially assigned a room on the 2nd flr. Well, the room smell was so dank, mildewy & old! The desk chair was tattered & ac had a broken front. Immediately, my head...More

1  Thank Tracy G
Response from Comfortinn O, Manager at Comfort InnResponded 3 weeks ago

Dear guest, thank you for taking time and reviewing us. We are truly very disappointed to hear that our hospitality services didn’t live up your expectations. You can rest assured as we have forwarded the matter to the concern department and taking all necessary action...More

Reviewed April 20, 2018

The staff was very friendly, but that's where the hospitality ended. They are renovating the hotel, and the place should really be shut down during construction. We were assigned a 5th floor room, and when we got off the dirty elevator the hall ceilings were...More

1  Thank kenkle
Response from Comfortinn O, Manager at Comfort InnResponded May 4, 2018

Dear Kenkle, please accept our earnest apologies for the difficulties you faced at our place. Your review matter a lot for us as such type of reviews assist us a lot to improve our services. We have forwarded the matter to the concerned manager and...More

Reviewed April 18, 2018

This experience was absolutely terrible -- Do NOT stay at this hotel!! Upon check-in, I was ignored for almost 15 minutes (even though I was the only one there) before I was acknowledged and assisted with check-in. When I got to the room, I was...More

1  Thank Heather F
Response from Comfortinn O, Manager at Comfort InnResponded May 4, 2018

Dear customer, thank you so much for letting the matter in our concern. We will take the matter very seriously and certainly resolve it so that no other guests will face any issue at our place. Hope you will provide us other chance to serve...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair access
Breakfast included
Meeting Rooms
Business Center with Internet Access
Non-Smoking Hotel
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$120 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$120 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (23)
Room & Suite (24)
Dining (6)
Pool & Beach (1)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
annsantos02
March 23, 2018|
AnswerShow all 2 answers
Response from MRtravelers | Reviewed this property |
The shuttle goes to the Gaylord at 7AM, 8AM and 9AM. Then back to the Comfort Inn every half hour from 5:30PM until 10:45PM.
0
Votes
maorndorff312
April 23, 2017|
AnswerShow all 3 answers
Response from Nims007 | Property representative |
20min. By Uber.
0
Votes
jacques582017
March 17, 2017|
AnswerShow all 2 answers
Response from Saintly007 | Reviewed this property |
I believe most rooms have a small fridge in room.
0
Votes
Room Tips
"reservatins do not matter"
Read review
"Don't waste your money."
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"Had A/C on didn't hear outside ."
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"I had a king bed on the fourth floor by the elevator and it was quiet"
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