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Holiday Inn Express Salt Lake City Downtown

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Holiday Inn Express Salt Lake City Downtown
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Salt Lake City Downtown
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Showing 202: English reviews
Salt Lake City, Utah
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Wow, this hotel was such a great value and had been renovated very nicely. The breakfast was a full service hot breakfast which we were pleasantly surprised and had a lot of options. Rooms where nice and clean. They do however charge for parking FYI. Also there is a nightclub close to the hotel which place loud music but it... More 

Helpful?
Thank olivetocook
BETHLEHEM
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2016

Renovated hotel. Modern rooms, plenty of plugs and versatile modern furniture. The rooms are smaller than most hotels of that brand, but the breakfast is much better. Lots of choices, including gluten-free pastries. Great location, lots of restaurants around. The parking ramp is somewhat dilapidated and just does not scream "safe", if that is a consideration. Service bit less than... More 

Helpful?
Thank Jefferson A
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Jefferson A, Thank you for staying at the hotel and submitting your review. We work diligently to ensure our facilities are well-maintained and services are superior. It is my pleasure to hear that you were satisfied with the newly renovated rooms, adequate amenities, good breakfast selection and convenient location. I appreciate you bringing your concerns regarding the parking ramp... More 

West Hartford, CT
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed August 14, 2016

As the title indicates, poor or non-existent in room wifi service is the one feature that causes me to allot a four dot rating as opposed to five. It is terrible. Don't advertise the free wifi if one can't access it. Okay, aside from that, Holiday Inn has done a commendable job of renovating this older hotel. The rooms are... More 

Helpful?
Thank We'reReady!!
Idaho
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 13, 2016

This hotel has been completely remodeled and I like the modern decor. It is at a good location downtown with plenty of dinning within walking distance. The front desk is east to access and it has a nice large lounge area on the first floor. I found the beds to be very comfortable. I found the desk in my room... More 

Helpful?
Thank mntcat9
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Valued Guest, I wanted to take a few moments to thank you for being our guest! I appreciate you taking the time to share your experiences with other guests. Our company certainly values these reviews as these help us see the areas we are excelling and assist in ways that we can improve. The target date of the new... More 

Wichita, Kansas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 11, 2016 via mobile

Solid budget hotel. Everything is how you'd expect from a fairly recently remodeled holiday inn express. The room was spacious and meets all the basic requirements. The front desk was very friendly and helpful. The only snag we had was with parking. The current parking for the hotel is maybe 20 spots next to the hotel and then a parking... More 

Helpful?
Thank Jeremy B
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. We appreciate all the reviews we get as it helps us to grow and evolve as a company. We are so sorry for the small inconvenience you had with parking. We understand that it is a work in progress, but it will be done shortly! Our new... More 

Elko, NV
1 review
5 of 5 stars Reviewed August 10, 2016

The hotel is clean and well staffed. It is a little difficult to navigate the streets to the parking lot. The central location is great. Olive Garden is across the street and the mini fridge is great for leftovers.

Helpful?
Thank Michelli L
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Guest, Thank you for your great review! We apologize you had a hard time finding the parking lot. I will be sure to let our Front Desk Manager know, and have our agents be ready with clearer instructions. We appreciate having reviews like yours that help us grow. Safe Travels, Aireann More 

Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

We checked in about 1:30pm much earlier than we thought we would. They were very nice about finding us a room. The rooms are modern but the tv was small screen. Located in the middle of everything. Love this hotel and the city

Helpful?
Thank flight000
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Valued Guest, Thank you for taking the time to write such a great review! We do our best to accommodate our guest to the best of our ability. It's so great to hear that our front desk agents were able to get you into a room quickly! We appreciate your kind words, and hope to welcome you back soon! At... More 

Naples, Florida
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

Stayed two nights here at this hotel and I totally recomended rooms are very comfortable, nice, modern and clean. Hotel in a perfect spot if you looking to explore Salt Lake City and mayor attractions! Close to everything. Walking distance to Temple Square and of course local shops and dinning. That by the way Eva's bakery for breakfast is a... More 

Helpful?
Thank AnolanJ
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Valued Guest, Thank you for such a spectacular review of your recent stay! We are so glad you enjoyed your time here with us. We love our location, and we are so glad that you did too. Next time you're in town, make sure to stop by the front desk for some great dining recommendations! Happy Travels! Aireann More 

Eagle, Idaho
1 review
5 of 5 stars Reviewed July 31, 2016

From check in to check out 4 days later, no complaints whatsoever. Front desk people so nice and go over and beyond to help. Breakfast crew each morning were working their booties off making sure everything was stocked and filled. Kudos to them. Housekeeping very friendly. We've stayed here several times and never disappointed. Great location! Thx for taking care... More 

Helpful?
Thank aimes8567
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Guest, Thank you so much for your ravishing review for your recent stay with us. We have a spectacular staff who take pride in what they do and this hotel. Thank you for all of your kind words, and I will be sure that all the respective managers know what great things were said in regards to their departments.... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 29, 2016 via mobile

So first visit to this hotel awhile back I was very impressed. This visit however wasn't as pleasant but not all together bad either. I found out long ago that if you use hotwire or Priceline deals online to book you generally get stuck with the crappiest room and the crappiest location in the hotel. Also you end up with... More 

Helpful?
Thank nvdsl99
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Valued Guest, I'm sorry you were not completely satisfied with your recent stay. We apologize for the problems you had with your room. We truly appreciate you informing us of your concerns. Since then, the room has been checked, and is now up to par. In the future, if you feel your room is not of the best quality, please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 S West Temple, Salt Lake City, UT 84101-1909 (Formerly Shilo Inn Suites Hotel)
Location: United States > Utah > Salt Lake City
Price Range: $117 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Holiday Inn Express Salt Lake City Downtown Utah
Hotel Style:
#37 Business Hotel in Salt Lake City
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