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Holiday Inn Express Salt Lake City Downtown

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256 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Brisbane, Australia
Reviewed 1 week ago

The staff are very friendly and helpful. The hotel is in a good location to walk around the city and visit the temple. There are plenty of restaurants close by and the shopping mall is two blocks away. The Holiday Inn is always reliable.

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Helpful?
Thank Lisa B
West Lafayette, Indiana
Reviewed 1 week ago

I stayed at the HIXpress across the street from the Salt Palace Convention Center for five nights. My double-queen room was on the 5th floor on the west side of the hotel. The room was quiet and comfortable. The pillows and mattress were to my liking. The wall heat/cool unit was controlled by a wall thermostat, with no option for...

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Helpful?
Thank RLNielsen
Normal, Illinois
Reviewed 3 weeks ago

Great location - average hotel. The distance to mall and temple square is short and easy to walk down to. We did that but we were really happy about the short distance to several breweries and restaurants. If you are staying downtown for a night or weekend, want to be within walking distance to the places you eat and drink...

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Helpful?
Thank Jason H
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Hi Jason H, I appreciate your thoughts about your recent stay at our property. I am glad to know that our location deemed favorable for your travel. Also, it is nice to know that you find our newly renovated property pleasant. And for the parking, despite being a little distant from the property, I am thankful that our shuttle was...

Saint Louis, Missouri
Reviewed January 17, 2017 via mobile

I stayed 4 nights at this very nice hotel. Clean, modern, and a friendly staff. Terrific blackout drop down screen, comfy bed, good fitness center (clean, good equipment). Only drawback was parking garage is under construction. Very limited onsite parking. They provide shuttle service to nearby lot (not so convenient). Hopefully garage will be done end of February 2017 or...

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Helpful?
Thank G K
Arizona
Reviewed January 8, 2017 via mobile

In town for NYE and wanted to be able to participate in activities at Salt Palace and temple square. Perfect location and great price compared to competing and more expensive hotels. Parking is currently free but 6 blocks away via shuttle. We were fortunate to unload and then pick up car two days later on departure but would have been...

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1Thank valpo1125
Melbourne, Australia
Reviewed January 3, 2017 via mobile

This hotel is in an excellent location just a short walk to Temple Square. Neat spacious, comfortable rooms that include cable tv, bath, free wifi, microwave and fridge. Also included is an impressive modern pod coffee machine. The complimentary breakfast was fantastic with pancakes, eggs, bacon, cereal, bagels etc available till 10 (hot beverages available all day). Computers and printer...

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Helpful?
1Thank ebenis
rockford ,IL
Reviewed December 11, 2016 via mobile

We stayed here three nights in December during a busy weekend. The hotel is convenient to the popular sires in SLC. Temple Square is a 4 minute walk. The room was very large and well laid out. The bed was comfy. Some late night revelers made it a bit noisy on the (12th) floor. The breakfast was sufficient. The only...

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2Thank teachem4
Reviewed December 9, 2016 via mobile

So after making reservations here over the phone...we arrived and the lady at the desk was very nice. Big problem right now was the parking is 6 blocks away because of the construction the hotel is under. So they have a shuttle (just 1) that runs to the parking lot 6 blocks away 24/7. You just call a number they...

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Helpful?
2Thank Jennifer S
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Jennifer S, Thanks for giving us a chance to host your stay and sharing your experience. I am happy to know that some of our front desk staff was worthy of your kinds words. On the other hand, I am sorry to learn that you were inconvenienced because of an issue with our temporary parking situation and the way...

San Diego, California
Reviewed December 7, 2016 via mobile

Location, rooms, and staff were all fantastic. I won't ever stay here again until the parking situation is fixed. It is much to far away and the infrequent shuttle makes it impossible to time anything. The parking alone brought it down to 4 stars, but a missed day of house keeping brought it down to 3. I will stay here...

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Helpful?
1Thank Jake B
IHGService, Guest Relations Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Jake B, Thank you for your recent stay and for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to our room accommodations and the service our staff has provided. On the other hand, allow me to apologize that our parking service may...

Perth, Australia
Reviewed December 2, 2016

After extensive renovation this centrally located property is top rate. Currently it only offers parking some distance away with shuttle service available but the hotel is working towards a more convenient solution.The rooms are large ,very clean and have modern touches. The breakfast room is the best I've encountered at Holiday Inn Express hotels. It's a very short walk to...

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Helpful?
1Thank Kevin H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 South West Temple, Salt Lake City, UT 84101 (Formerly Shilo Inn Suites Hotel)
Location: United States > Utah > Salt Lake City
Price Range: $131 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Holiday Inn Express Salt Lake City Downtown Utah
Hotel Style:
#37 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Salt Lake City Downtown staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Express Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always request a room away from the elevator/s”
 of 5 bubbles R5130FWkevinh, Dec 2, 2016 | Read review
“The top floor corner suite facing north/east was beautiful.”
 of 5 bubbles 974toma, Nov 2, 2016 | Read review
“Rooms facing SW are hot in the summer”
 of 5 bubbles CoronadoCarol, Oct 13, 2016 | Read review
“Stay away from the elevators and ice machine Room walls are thin”
 of 5 bubbles kpais, Aug 24, 2016 | Read review
“Stay away from the elevators and the ice machine...”
 of 5 bubbles jeffersona136, Aug 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question