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Holiday Inn Express Salt Lake City Downtown

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206 South West Temple, Salt Lake City, UT 84101 (Formerly Shilo Inn Suites Hotel)
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Holiday Inn Express Salt Lake City Downtown
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206 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for two nights at the Holiday Inn Express on way back from our trip to the Yellowstone and Grand Teton national parks. We were thoroughly impressed with this hotel. The entire staff is very professional, always smiling and helpful. The hotel is very clean and us within walking distance from the Temple Square. The free breakfast is very... More 

Helpful?
Thank Suresh C
Emmetsburg, Iowa
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The lobby is interesting. The rooms are clean and spacious. The bathrooms are small. The rooms do come with an included continental breakfast that isn't much but it is something. Conveniently located right across from Olive Garden restaurant and the convention center.

Helpful?
Thank Cecilia M
Hanover, Minnesota
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location especially if you are in SLC and attending something at the convention center. Rooms are nice. The breakfast has a nice variety. The only real compliant I would have is the elevators are super slow. Especially since the hotel was sold out for a convention. So my advice is always give yourself a little extra time when coming... More 

Helpful?
Thank llc1175
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Guest, Thank you for such a nice review! We do appreciate your business, and are happy you enjoyed the hotel. I do apologize that the elevators were slow. Feedback like yours gives us a great opportunity to improve our hotel. I will be sure to bring this issue up with our Chief Engineer, and get the problem resolved. Thank... More 

West Jordan, Utah
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed her for the first time just a few weeks ago. We are local to the area but wanted to spend the weekend downtown to take in the sights and enjoy the city. This hotel has been recently renovated and is beautiful! The rooms are clean and comfortable and the location is great! The staff is also very friendly... More 

Helpful?
Thank Kermusique
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Guest, Thank you so much for such a splendid review! We love our locals just as much as our world travelers, and we are so glad to have you! Thank you for your kind words on our recent renovation. We pride ourselves on the cleanliness of our hotel, and appreciate you noticing. Should you find yourself needing a stay-cation... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed for one night. Rooms were nice, location was great, kids loved the pool. My only complaint is the elevators were broken and we were on the 10th floor so we took the stairs the entire time...

Helpful?
1 Thank Tina H
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Valued guest, We are so glad you enjoyed your stay with us. It's great to hear that your children enjoyed our 24 hour pool! I do apologize for the elevators being broken. We recently did maintenance, and they are now up and running. Should you find yourself in need of a quick getaway again, we hope to welcome you back!... More 

Hagerstown, Maryland
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife had injured her ankle and was using a knee scooter the staff allowed me to park in front of the building during our whole time there and also gave us a late check out. We were also sharing the room with others and they allowed them to pay their part of the bill instead of us having to... More 

Helpful?
Thank Donald E
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a nice 5 Star review about your experience at our beautiful hotel. It was an honor to have you and your wife as our guest and we are were so sorry to hear about her ankle. Striving to provide and surpass excellent customer service is our number one... More 

Cincinnati, Ohio
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Within walking distance to several great restaurants and Center City Mall as well as Temple Square. The pool is huge and very nice. Rooms were a little on the small side but seem recently updated. On site parking is just around the corner.

Helpful?
Thank jmwonderer
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Valued Guest, Thank you for such a great review! We are incredibly happy you enjoyed the pool and spa area. Our hotel was recently remodeled, and we love hearing that our guests like it! We look forward to your next visit. Thank you for staying with us! Aireann More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay in Holiday inn Expresses and Holiday Inns almost every week. Once you achieve a Spire rating with a company you expect them to do something and thank you for using their hotels every week. This Holiday inn didn't even acknowledge my spire status, then would not do any late check out but yet - they did manage to... More 

Helpful?
1 Thank tony b
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Spire Member, I am incredibly sorry that your stay at our hotel was not superior. We appreciate all of our guests, especially those who stay so frequently. I do apologize that we were not able to accommodate a late check out for you, and for the lack of consistency in your stay. We recently hired more staff for housekeeping... More 

Boulder, Colorado
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First impression = clean and new Room spacious and immaculately clean Breakfast room chilly and no atmosphere, but food was as expected for Holiday Inn free breakfast Elevator problems on our second day but staff did a great job in getting everyone to the right floors Overall a good stay and super convenient location

Helpful?
Thank LadyshipUKUS
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Valued Guest, Thank you for letting us know about your great stay! We do apologize for the inconvenience you had with our elevators not working. We do our best to make sure the hotel is always running smoothly, but some things can not be avoided. Thank you for staying with us! We can't wait to have you back on... More 

Port Washington, Ohio
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here for 3 weeks on a business trip. Never got to use the pool because it was always occupied. There are conventions constantly going on across the street and so this hotel was always packed. Elevators are very slow. Breakfast is mediocre. The staff stare you down. It was uncomfortable to go buy food from... More 

Helpful?
1 Thank HannahIncarnato
Aireann L, Director of Sales at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Valued Guest, I apologize you weren't fully satisfied with your stay. We do our best to accommodate all of our guests accordingly. The pool is open 24 hours, and while it may not always be empty, there are many times throughout the day with less guests. I am sorry you felt that the staff was not friendly and felt... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Guests will enjoy our fully renovated Holiday Inn Express Hotel, featuring the new Formula Blue Prototype Design for Holiday Inn Express. Guests enjoy our premier location directly across from the Salt Palace Convention Center, within walking distance of City Creek Shopping Center, The Gateway, Historic Temple Square and hundreds of restaurants and night clubs. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station and Salt Lake City International Airport. Our non-smoking Holiday Inn Express offers easy access to attractions including Capitol Theatre, Clark Planetarium, Discovery Gateway Children's Museum, Energy Solutions Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, This Is The Place Heritage Park and Utah State Capitol. Guests can enjoy a plethora of amenities including: Free Hot Breakfsat, 24 Hour Indoor Pool, Hot Tub, Sauna, Fitness Center, guest laundry, Business Center, free high-speed wireless Internet access. Parking is available for a fee. Airport transportation is available through Taxi, Super Shuttle or UTA Trax for a fee. ... more   less 

Additional Information about Holiday Inn Express Salt Lake City Downtown

Address: 206 South West Temple, Salt Lake City, UT 84101 (Formerly Shilo Inn Suites Hotel)
Location: United States > Utah > Salt Lake City
Price Range: $121 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Salt Lake City Downtown 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Holiday Inn Express Salt Lake City Downtown Utah
Hotel Style:
#37 Business Hotel in Salt Lake City
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