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Salt Lake Marriott Downtown at City Creek

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75 South West Temple, Salt Lake City, UT 84101
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (270)
Room & Suite (57)
Dining (29)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Salt Lake Marriott Downtown at City Creek
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 81 hotels in Salt Lake City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Salt Lake Marriott Downtown at City Creek features an excellent fitness center and many other outstanding amenities. Our hotel in Salt Lake City, Utah offers an exceptional location adjacent to City Creek Mall and across the street from the Salt Palace Convention Center.
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Full view
Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Parking garage
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!
864Reviews13Q+A100Room tips
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Popular mentions
Mortardad wrote a review Jan 6
Idaho Falls, Idaho7 contributions1 helpful vote
+1
Choose the downtown Marriott to stay for our anniversary. It’s a Marriott right? 4 stars right. Even spring for the deluxe room at an up charge. Waiting several minutes at the check in while the desk guy was on the phone. Finally get my room and go upstairs. Description is completely off, no deep soaking tub, no hair dryer, no coffee. Room is in bad repair with broken fixtures, soap scum all over the tiny bathroom. 30 year old banged up furniture. The arms on my chair are dirty and thread bare. Automatic gate on the $20 per night parking lot doesn’t work so you have to call to be let out. Access to mall is closed. Restaurant is closed. Got it, Covid has forced changes but this is theft by deception. Have had nicer rooms in a Super 8.
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Date of stay: January 2021Trip type: Traveled as a couple
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dearly4ever wrote a review Oct 2020
Denver, Colorado27 contributions12 helpful votes
Came here to stay a couple of nights with my family. The hotel is ok, very old though. The pictures make it look better than it actually is. I am a gold elite member, no upgrade or thanks for being an elite member at check in. It would have been nice to have this acknowledgement. The big issue however was the two valet guys that were on duty. I pulled in to the valet, these two guys were standing around doing nothing. No hello, no acknowledgment, no offer to help, nothing whatsoever. If I pull in to the valet stand, it should be a given I’m there to valet my car. After checking in, I went back to my vehicle and they were still standing there watching me doing nothing, not a word. I am very disappointed in this terrible service. I could easily have chosen to valet but I chose to self park. Manager: Please talk to these guys, they are the face of the hotel as the first people you run into and should do better than this.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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SDtrave wrote a review Jul 2020
46 contributions16 helpful votes
After spending a week in Park City, my husband and I thought we would spend the weekend in Salt Lake City. When we arrived at the hotel, we were amazed to see them holding a large meeting. About 90% of the attendees did not wear facemasks. There would be around 30 in the lobby at a time, so hard to socially distance. They also did not honor the policy of one family group in the elevator at a time. At least four times I had to ask people not to get in the elevator with us because they were not wearing facemasks. I said something to the hotel, but they just responded that it was too bad the group was not complying with the state’s executive order. After one night, we changed our flight to fly home early. Luckily the hotel did not charge us for the second night. If a property can’t comply with regulations, how can anyone feel safe staying there during these times? Won’t go back
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Shyam Krishnan, Other at Salt Lake Marriott Downtown at City Creek
Responded Jul 17, 2020
Dear Guest, Thank you for your honest review of your experience with us. We are sorry to hear about the challenges you experienced. Please know that the hotel and state have strict COVID requirements and we are strictly following. Thank you for identifying areas where these protocols can (also cannot) be more strictly enforced and we are requesting all our guests to do the same. The safety of our guests and staff is most important to us and we appreciate your feedback. Shyam Krishnan Director Hotel Operations
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SFO415415 wrote a review Jul 2020
San Francisco, California652 contributions153 helpful votes
A solid option for a hotel in central SLC near the von convention center, shopping and shops. Masks were required and the front desk had clear plastic shields. The lounge and restaurant were not open due to Covid. The room was quiet, clean and had the standard Marriott amenities. Parking was free due to Covid. Overall a solid option for SLC.
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Date of stay: July 2020
2 Helpful votes
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Monica P. wrote a review Jun 2020
Chicago, Illinois1 contribution1 helpful vote
I recently came back from a 4 day trip to Salt Lake City to get out of town during this coronavirus business since I was looking to get out of Chicago for a change of scenery. Upon arrival I am informed that the hotel had upgraded me to a high floor, with a balcony at no extra charge. I am assuming this was made possible due to the lack of guests at the hotel given the current state of the travel industry. The room was spacious, and newly renovated, with a king bed and it overlooked the Capitol building, mountain, some local banks and the temple. The staff was super friendly, and i mainly spoke to Isabelle at the front desk with any questions. They never forget to greet you with a "Hello" when you enter the hotel. Might i mention that the location is very ideal. I found it to be very convenient to all of the hiking trails that I hit including Ensign Peak and City Creek Canyon. I can't comment on the dining options at the hotel as they were all closed, but they do have a Starbucks and a small market with basic necessities. Would definitely stay here again whenever i visit SLC again in the future!
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Date of stay: May 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$124 - $540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott salt lake city downtown hotel salt lake city, salt lake city marriott
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
515
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Frequently Asked Questions about Salt Lake Marriott Downtown at City Creek
Which popular attractions are close to Salt Lake Marriott Downtown at City Creek?
Nearby attractions include Mormon Tabernacle Choir (0.2 miles), Church History Museum (0.2 miles), and Temple Square (0.3 miles).
What are some of the property amenities at Salt Lake Marriott Downtown at City Creek?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Salt Lake Marriott Downtown at City Creek?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Salt Lake Marriott Downtown at City Creek?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Salt Lake Marriott Downtown at City Creek?
Conveniently located restaurants include Eva's Bakery, Siegfried's Delicatesan, and Bambara Salt Lake City.
Are there opportunities to exercise at Salt Lake Marriott Downtown at City Creek?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Salt Lake Marriott Downtown at City Creek located near the city center?
Yes, it is 0.5 miles away from the center of Salt Lake City.
Are any cleaning services offered at Salt Lake Marriott Downtown at City Creek?
Yes, dry cleaning and laundry service are offered to guests.
Does Salt Lake Marriott Downtown at City Creek offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Salt Lake Marriott Downtown at City Creek?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Salt Lake Marriott Downtown at City Creek?
Many travelers enjoy visiting This is the Place Heritage Park (4.1 miles), Assembly Hall (0.3 miles), and Beehive House (0.3 miles).