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Salt Lake Marriott Downtown at City Creek

Traveler (243)
Room & Suite (107)
Dining (19)

About

#34 of 80 hotels in Salt Lake City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Salt Lake Marriott Downtown at City Creek features an excellent fitness center and pool, and many other outstanding amenities. Our hotel in Salt Lake City, Utah offers an exceptional location adjacent to City Creek Mall and across the street from the Salt Palace Convention Center.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
805Reviews
291Photos
12Q+A
100Room tips
Traveler rating
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Popular mentions
This hotel is located next to Temple Square and the shopping mall at City Creek. Room size was adequate; no microwave in room. Onsite parking very expensive. Other than food court at shopping mall, no eating places within walking distance after 5 pm; strictly business district.
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Response from Rebecca R, Front Office Manager at Salt Lake Marriott Downtown at City Creek
Responded 6 days ago
Hi Eileen thank you for your review. I'm sorry that we did not earn a higher score! I am also sorry that you did not get a chance to meet Claudia, our in house concierge Les Clefsd'or (the only one in Utah) or that you were not given her contact information. She would have been happy to assist, especially with dining options within walking distance after 5pm as there are plenty here in the downtown area. I apologize that we did not put you in touch with her! Good learning for our team. Thank you again for your review. Sincerely, Rebecca
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Stayed here three nights for a conference. All of the staff, from front desk to housekeeping were enthusiastic and helpful. Rose, who checked me in, was especially welcoming and sought to make sure I was set with my room. She also was terrific about restaurant
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Response from TeamMarriott, Manager at Salt Lake Marriott Downtown at City Creek
Responded 4 weeks ago
Dear umbrellaman, Thank you for being a guest at our hotel while you were here for a conference. It was delightful to read that you thoroughly enjoyed your stay at Salt Lake Marriott Downtown at City Creek. We will surely share your compliments with Rose and thank her personally for a job well done. We look forward to seeing you again soon. Sincerely, Martin McAllister Assistant General Manager
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Great location next to Nordstrom and the convention centre. A fair walk to the arena though. Starbucks downstairs is super convenient in the mornings. Room is nice but bathroom is dated. Staff are helpful and accommodating.
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Response from Agnes_Taualo, Manager at Salt Lake Marriott Downtown at City Creek
Responded 4 weeks ago
Dear TravelLadyBeetle, thank you for taking time out to of your busy schedule and giving us your feedback from your recent stay. Thank you for mentioning our location and our staff we are glad you were satisfied with you choice location. We would like to take this opportunity to sincerely apologize although satisfied with some aspects of your stay. We have shared your feedback with our hotel team and we thank you for the opportunity to learn as we grow. We hope you would give us another opportunity to host any future travels that brings you into our city. sincerely, Agnes
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The stay had its problems, but I would give it another chance on my next visit. Located on an upper floor corner room, renovation noise above emanated from hammer drills and what sounded like elevator cables were disruptive during my stay. Fortunately I was not in the room
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Response from TeamMarriott, Manager at Salt Lake Marriott Downtown at City Creek
Responded Apr 14, 2019
Dear Don, Thank you for the generous rating of our hotel, Salt Lake Marriott Downtown at City Creek. We are happy you enjoyed our great staff, quality food, and rooms. We work hard to keep inconveniences to a minimum but, unfortunately, some interruptions are unavoidable. We appreciate your patience and understanding as we work on the modernization of our hotel to better serve you in the future. We are very excited about the outcome and invite you to return to see the final results. We look forward to your next visit. Sincerely, Martin McAllister Assistant General Manager
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I travel weekly for work and am a Marriott loyalist. This property is clearly past its prime. My room heater was broken; even with thermostat at 90 degrees it was too cold to sleep. Decor is dated and room didn’t feel clean. I’ve literally never left a negative review before,
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Response from Agnes_Taualo, Manager at Salt Lake Marriott Downtown at City Creek
Responded Apr 11, 2019
Thank you JG2001, for taking time out of your busy schedule to share about our hotel. We are very sorry you were disappointed with some aspect of your stay. We shared your feedback with our designated hotel team as we undergo our refresh project in specific areas of our hotel. We sincerely apologize for not exceeding your expectation during your stay. We hope you would give another opportunity to host any future travels that brings your to our city. sincerely, Agnes.
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PRICE RANGE
$164 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott salt lake city downtown hotel salt lake citysalt lake city marriott
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
515
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