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75 South West Temple, Salt Lake City, UT 84101
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Traveler (284)
Room & Suite (67)
Dining (31)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Salt Lake Marriott Downtown at City Creek
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 84 in Salt Lake City
Location
4.7
Cleanliness
4.3
Service
4.3
Value
3.8
GreenLeaders GreenPartner
Our inviting hotel captures Salt Lake City's love for nature and the discerning traveler's desire for modern style. Take some time to relax at Destinations Lounge, where high ceilings, cozy seating, and modern décor create an inviting space to connect with free Wi-Fi or over cocktails and craft beers. The Salt Stone restaurant offers all-day and in-room dining. A state-of-the-art gym has separate rooms dedicated to cardio and weights with modern equipment. Prepare for your Salt Lake City adventure with a steaming cup of Starbucks® coffee and freshly made treats. After a day exploring downtown SLC, relax in our comfortable guest rooms featuring amenities you’ll love and inspiring views of the city or mountains. For an even more enjoyable experience, upgrade to a Concierge Level room with Lounge access. Whatever your passion, we’ll help you find it.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Car hire
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Hotel links
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891Reviews13Q+A100Room tips
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Popular mentions
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Most Recent
Ev W wrote a review Mar 2022
San Francisco7 contributions1 helpful vote
+1
This place has a great location so they can charge marriott rates but the whole place is janky and needs a real remodel. it's like its just got a bunch of bandaids all over it instead of real fixes. The staff was very nice however.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip: motel 6 room for marriott rates
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Mar 16, 2022
Good morning everestw, thank you for staying with us and completing your review. I am sorry that you did not enjoy the hotel as much as we would like. We are in the middle of getting some new items in the rooms and should be completed in May. Have a wonderful day.
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bainbridge524 wrote a review Feb 2022
Pittsburgh, Pennsylvania7 contributions
Customer service at Salt Lake City Creek Marriott is amazing. Ravi at the front desk helped with directions and recommendations. So friendly, I wish all our hotel stays were this pleasant. Highly recommend staying here. Great location and Salt stone had good food as well.
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Date of stay: March 2022Trip type: Traveled
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Hiroomi T wrote a review Feb 2022
Carmel, California5 contributions3 helpful votes
I came here for a conference. Used the mobile app to request a few things I had forgotten. This was hours ago. Sent a message to the front desk two hours later - no response. Then called front desk twice - no one picked up. Terrible terrible terrible.
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Date of stay: February 2022Trip type: Traveled
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Feb 23, 2022
Good morning hiroomit2016. I am so sorry about this. Are you currently a guest at the hotel? I don't see any open chats in the app but we can get you anything you need asap. Please let me know what you are in need of and we can send it up.
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ddcassara wrote a review Jan 2022
55 contributions44 helpful votes
What a massive disappointment. This hotel is not only outdated, but requires significant maintenance and the staff requires customer service training. For $250 a night, I will never stay here again. I’ve stayed in brand new motels with nicer rooms than this. Avoided at all cost
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Date of stay: January 2022Trip type: Traveled
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Jan 21, 2022
Good afternoon ddcassara, thank you for staying with us and completing your review. I'm very sorry about any maintenance issues during your stay. I would like to hear more so that we can ensure we get them repaired if you would like to contact me at the hotel.
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crystlee81 wrote a review Jan 2022
Gilbert, Arizona106 contributions57 helpful votes
Stay away!!! Currently here 10:30 Pm for a business convention. Young Kids have running up and down the halls screaming for over an hour. Hotel doesn’t care. They haven’t sent anyone 🤬 sincerely Extremely tired, just need a good nights rest and very annoyed patron.
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Date of stay: January 2022Trip type: Traveled
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Response from agnes taualo, Guest Services / Front Office at Salt Lake Marriott Downtown at City Creek
Responded Jan 17, 2022
Good day, thankyou for your feedback. please accept our sincerest apologies for any inconvenience during your stay. We are so sorry your stay was over a kids sports tournament with several teams in our hotel. We completely understand how frustrating this might have been. We would like to recover your experience. Please do not hesitate to call our hotel and ask to speak with a manager. Once again, we are so sorry for your experience.
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Jon E wrote a review Dec 2021
10 contributions2 helpful votes
Location is 5 star! IMO, the great location is not enough to offset how dated the amenities are and in desperate need of a full renovation. Below $100/ night might be fine. But above $200/ night and i would have expected much nicer accomodations. We had 2 rooms and both toilets required "fidgeting with" in order for the valve to seat properly or the toilet would run continuously. I shouldn't have to work on your plumbing at this price point. Zoom in on pic. I've had nicer restrooms in hotels that were $79/night.
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Date of stay: December 2021Trip type: Traveled
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Dec 30, 2021
Good morning Jon E, thank you for staying with us and taking the time to review the hotel. I do apologize that your rooms were not up to our standards. I can tell you that we are in the middle of doing some upgrades to our guest room bathrooms. They should all be completed by the end of Feb. We are excited for the fresh new look we will have. Thanks for the feedback and have a wonderful day.
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Jo P wrote a review Dec 2021
1 contribution1 helpful vote
Checked into the Downtown City Creek Marriott in Salt Lake City. Kudos to the front desk team of Glenn, Sophia and Brandon who took care of us. We were placed in a 15th floor room facing the temple lights and mall. The lounge is closed but we're given daily breakfast buffet vouchers for me and my husband during our stay. The room is very clean and the queen beds are comfortable. There is a Starbucks in the lobby and parking option for self or valet with in and out privileges. Short drive to Trader Joe's, Restaurants, with Park City about 30 minutes away and SLC airport about 12 to 15 minutes away.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Dec 30, 2021
Good moring jopl5663VO, thank you for staying with us and completing your review. We are so happy your enjoyed your stay with us and I will pass along your kind words to the team. Have a wonderful day.
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Brenda Corbett wrote a review Dec 2021
Cottonwood Heights, Utah1 contribution1 helpful vote
Every year my family and I stay at this Marriott so we can shop for the holidays and see the lights, candy windows, and gingerbread houses. My family and I were checking in around 5 PM on Saturday. There was a few people ahead of us checking in. As I sat in line and waited I was amazed of the abuse and outright rudeness of some of the customers. When I arrived at the front of the line, Alek helped me, he did a great job. Kind, courteous and on top of it. While waiting for my room key, yet another rude customer was talking to Ravi. Ravi was patient, apologetic, and served all of these customers with a smile. Please let these two employees know their service with a smile doesn’t go unnoticed. Cheers to them for keeping a smile on their face amidst some downright rude customers.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Dec 30, 2021
Good morning Blondieb93c, thank you for taking the time to write your review. We love to see the feedback and are very happy you enjoyed your stay. We are happy to be your home when you come in to get the shopping done. Have a wonderful day and hope to see you again soon.
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Benjamin wrote a review Dec 2021
1 contribution
This hotel was great. The staff was friendly and allowed us a late checkout for my toddler to nap. Brendan at the front desk was super helpful. My wife loved the trip and when we stay in Salt Lake, this will be the hotel.
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Date of stay: December 2021
Value
Cleanliness
Service
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Dec 15, 2021
Good morning benjamina941, thank you for staying with us and completing a review. We love the feedback and we are so happy you enjoyed your stay. Have a wonderful day and we look forward to see you on your next trip.
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The Coopers wrote a review Nov 2021
1 contribution
The hotel is located right in the heart of downtown. The City Creek Mall is literally a 1 minute walk down the hall. Staff was friendly and attentive and the hotel was super clean. A great value for what I paid. I will definitely be back!
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Date of stay: October 2021
Rooms
Location
Service
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Response from Kane Kennedy, General Manager at Salt Lake Marriott Downtown at City Creek
Responded Nov 2, 2021
Good afternon hangingwiththec, thank you for staying with us and completing a review. We are so happy you enjoyed your stay with us. We do love our location and maybe I am bias but I believe we have the best location in town. We can't wait for you to come back, have a wonderful day.
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PRICE RANGE
$181 - $568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott salt lake city downtown hotel salt lake city, salt lake city marriott
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
510
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Frequently Asked Questions about Salt Lake Marriott Downtown at City Creek
Which popular attractions are close to Salt Lake Marriott Downtown at City Creek?
Nearby attractions include Mormon Tabernacle Choir (0.2 miles), Church History Museum (0.2 miles), and Joseph Smith Memorial Building (0.2 miles).
What are some of the property amenities at Salt Lake Marriott Downtown at City Creek?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Salt Lake Marriott Downtown at City Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Salt Lake Marriott Downtown at City Creek?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Salt Lake Marriott Downtown at City Creek?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Salt Lake Marriott Downtown at City Creek?
Conveniently located restaurants include Eva's Bakery, Siegfried's Delicatesan, and Bambara Salt Lake City.
Are there opportunities to exercise at Salt Lake Marriott Downtown at City Creek?
Yes, guests have access to a fitness center during their stay.
Is Salt Lake Marriott Downtown at City Creek located near the city center?
Yes, it is 0.5 miles away from the center of Salt Lake City.
Are any cleaning services offered at Salt Lake Marriott Downtown at City Creek?
Yes, dry cleaning and laundry service are offered to guests.
Does Salt Lake Marriott Downtown at City Creek offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Salt Lake Marriott Downtown at City Creek?
The staff speaks multiple languages, including English and Spanish.