Hilton Salt Lake City Center
255 South West Temple, Salt Lake City, UT 84101
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About
#29 of 96 hotels in Salt Lake City
Location
4.6
Cleanliness
4.3
Service
4.2
Value
3.9
GreenLeaders GreenPartner
The Hilton Salt Lake City Center hotel is ideally located in the heart of Salt Lake City on the Salt Lake light rail system. Choose from an array of Guest Rooms and Suites, all offering high-speed internet access and panoramic views across the picturesque Salt Lake Valley and dramatic mountain peaks. Work out on modern Precor© equipment in the fitness center, or refresh yourself with a swim in the heated pool.
During your stay in the Hilton Salt Lake City Center hotel, choose from three great dining options, in-room dining, Trofi and Spencer's for Steaks and Chops. Spencer's for Steaks and Chops is Utah's Premier Steak House, voted 'Best Steakhouse in Salt Lake City' for more than nine consecutive years, serving only the finest USDA prime beef and a wine selection. Spencer's for Steaks and Chops is open for lunch and dinner.
If you are planning a meeting, conference or special event, the hotel offers a range of amenities to help with your needs.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking garage
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Wine / champagne
Vending machine
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish
Location
255 South West Temple, Salt Lake City, UT 84101
Hilton Salt Lake City Center
Getting there
Great for walkers
Grade: 100 out of 100
100
Salt Lake City Intl Airport
4.8 mi•
See all flights
Ogden Municipal Airport
30.5 mi•
See all flights
Rental Cars
128 Restaurants
within 0.3 miles
1965Reviews16Q+A100Room tips
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It's been a while sense I stayed at a dedicated Hilton Hotel. It was fine; nothing to write home about. The reason I stayed here is that I am a Gold member, and my roommate and I were able to utilize the $15/per day to eat and buy items in the mini store. The location was nice, just a block from the convention center. I had a tall truck, and parking across the street in the city parking lot was convenient and just $25 / per 24 hour period, with in-out privileges. I didn't like that the Starbucks inside the hotel no longer took cash; a bit of a pain.
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Hilton Salt Lake City Center
Responded 3 days ago
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our convenient location and voucher for the mini store added to your experience. We understand that cashless payment is a newer concept, and we're sorry that it negatively impacted your experience. We hope to see you again soon. Sincerely, The Team at Hilton Salt Lake City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
The check in was a breeze. Our reservation was found quickly and our room was ready. Parking was under the hotel, so parking was also a breeze. The concierge answered many questions about how to get to Tabernacle Square, the length of the walk and where parking was located. The walk to Tabernacle Square was easy and about 15 minutes away. The Hilton is within easy walking distance to the Salt Palace Convention Center as well. The room was outstanding. Breakfast in Trofi was outstanding.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Overall the stay and room were great. Big rooms and big bathroom. Parking underground with easy access to the hotel. The room and property was very clean. Until the heat went out in the middle of the night, in the room and it was freezing. Called to have them come fix it and took over an hour and a message on the app for them to come up. Maintenance was in and out of the room trying to fix it. Finally asked them how much longer it would be and they couldn’t give an answer. I asked them to step out and got ready for my day. Had a long day the previous day and the day ahead too. Stopped by the front desk they did make up for the inconvenience however, would have liked to get sleep in a warm room.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Hilton Salt Lake City Center
Responded 1 week ago
Dear Carlos, Spacious facilities to relax in and clean rooms are the perfect combination for guests to get plenty of R&R. We will discuss your questions with our team to see what transpired with the heat in the room. Nevertheless, we can't wait to welcome you back to Hilton Salt Lake City Center. Sincerely, The Team at Hilton Salt Lake City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was large and nicely furnished. The hotel was centrally located and near the convention center. The bed was very comfortable and so were the pillows. The staff were polite, helpful and the lobby was large and beautiful.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Hilton Salt Lake City Center
Responded Oct 30, 2023
Dear Cpharis, It was wonderful having you as our guest recently. Thank you so much for your kind words about our comfortable accommodations, hospitable team, and convenient location. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way. Sincerely, The Team at Hilton Salt Lake City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleased we chose this hotel. Centrally located to food, city center, shopping. From checking in to checking out everything went perfectly. Brandon at the front desk was super helpful & nice. He went the extra mile in making us feel appreciated. Room was clean, spacious with a great view. Very pleased!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Hilton Salt Lake City Center
Responded Oct 18, 2023
Dear Lisa, It brightens our day to know that your stay was fantastic! We're delighted that you appreciated our wonderful staff and prime location, and we trust you slept well in our spacious accommodations. Should your travels bring you back our way, we'd be happy to serve you again. Sincerely, The Team at Hilton Salt Lake City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The problems with this hotel began at check-in. - I arrived with a lot of luggage and asked for a bell cart. It was clear that I was struggling - I also have a spinal disability and can’t carry heavy items. The front desk never looked up at me when I requested one and merely said “they should be there. If not they’re not”. I asked another front desk person who got me one from their office. Clearly they had some and the first agent was too lazy to get one so she blatantly lied to me. - I received a text from the hotel welcoming me and asking how the check-In went. I articulated my pleasure to be there but disappointment and concern having been denied a bell cart. I also asked for a clean room. No response from management for the duration of my stay. Not one word. - The bathroom was not clean. I asked for another room and it was denied because they were full. At no time did they offer to clean the room. I had to use their towels to clean the floor, the shower wall that had hair on it, and around the toilet that had dried urine around it. - First morning breakfast I asked for milk for my coffee. It came curdled. I asked for fresh milk because white dried milk was floating in my coffee and the server got upset, rolled his eyes and said it was fresh. - On day 3 they cleaned our room, though poorly. All towels but two were taken away and not replaced. I went to the front desk and asked for fresh towels. Here’s the conversation (note the agent never removed her eyes from the keyboard to acknowledge my presence). (Me). Good afternoon, would we be able to get fresh towels? They weren’t replenished when our room was cleaned. (front desk) Room number? (Me) 1234 Front desk (Yeah) (Me) thank you. Front desk (yeah) The towels never came. After two hours I personally asked the concierge to get me towels and he indicated he never received a request from front desk. I chose Hilton for my extensive global travels. As a Diamond member, this brand does what it can to make the stay of weary travellers who oftentimes would rather be at home, comfortable and welcoming. This hotel missed the mark in every way. My next trips in coming weeks are to Vancouver, Toronto, Winnipeg, Taipei, and Bali. I can say without hesitation there’s no chance I’ll remain a Hilton member of this level of service was standard. Truly disappointing. When I return I’ll be at they Hyatt across the street. I highly recommend that property.…
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Avoid the hotel. Stay at the Hyatt across the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Comfortable hotel. Clean. Friendly staff. Nice and quiet at night. Quite a few channels not working on the TV. Not a big deal since I was out and about in the city. Right in downtown tons of things within walking distance.
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Hilton Salt Lake City Center
Responded Aug 23, 2023
Thank you for choosing to stay with us at Hilton Salt Lake City Center. We are very pleased to learn you had a pleasant stay. Guest feedback is always appreciated, and we thank you for highlighting our comfortable accommodations, cleanliness, and professional staff. We will double-check our TV service to make sure all channels are working properly. We hope you join us again for your next visit. It was an honor hosting you. Sincerely, The Team at Hilton Salt Lake City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only reason I am even offering two stars for this hotel is for the location and affordability--not counting the $25 charge for parking (that they don't waive when staying on all points--as is the standard) . I reached out prior to arrival on the messaging service on the Hilton app about any possibility of upgrades and received no reply--this is a first and sets up the level of service you should expect from this Hilton. My check-in was smooth--though curt and not exactly friendly.. I used more points for a 'Mountain View' room as the peaks east of Salt Lake are amazing to see. I was given a room facing west and while there were 'mountains' you had to look way past the city to see them. I was also given a room right at the elevator--when my Hilton profile reads specifically that I prefer being as far from the elevator as possible. The rooms themselves are in rough shape and it's due time Hilton sink some money into this hotel if they're going to have it continue to fly the Hilton flag. Location is what truly makes it. Easy walking to all sights and while downtown very easy on/off for all the major arteries. The Peery, a Hilton Tapestry collection hotel, is directly across the street and looks quite nice but given it's age, position at an intersection, and being only 3 floors high, I can imagine noisy. I'd very likely consider the Doubletree a few blocks down if I were to return. It's sad to see a Hilton at this standard of disrepair and with such lack of service. …
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Nice proximity to downtown and airport. Staff is very helpful, friendly. Don't know if it was just my room, but the lack of air conditioning made it very difficult to sleep during my stay. Thermostat said 64 degrees and it was not. I normally sleep in 73 degree temps comfortably. Unfortunately, did not sleep much during my three night business trip, but everything else was great. My stay and experience in SLC would have been better if the A/C worked better.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
After a bad experience arriving in Salt Lake with our AirBnB, I cannot praise Hilton and their hospitality enough. Trying to find a place at 3am was a challenge, yet Mele working the front desk made it the most calming experience. She was extremely helpful and accommodating. Mele went above and beyond in getting us settled in. Wish there were more people in the world like her. The room was comfortable, clean, and had a beautiful Mountain View.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$141 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton salt lake city hotel salt lake city, hilton hotel salt lake city, salt lake city hilton
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
499
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Frequently Asked Questions about Hilton Salt Lake City Center
Which popular attractions are close to Hilton Salt Lake City Center?
Nearby attractions include Getout Games (0.3 miles), Capitol Theatre (0.09 miles), and Lake Blanche Trail (0.2 miles).
What are some of the property amenities at Hilton Salt Lake City Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Salt Lake City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Salt Lake City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Salt Lake City Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Salt Lake City Center?
Conveniently located restaurants include Eva's Bakery, Valter's Osteria, and Takashi.
Are there opportunities to exercise at Hilton Salt Lake City Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Salt Lake City Center have airport transportation?
Yes, Hilton Salt Lake City Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Salt Lake City Center located near the city center?
Yes, it is 0.4 miles away from the center of Salt Lake City.
Are any cleaning services offered at Hilton Salt Lake City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Salt Lake City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.