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DoubleTree Suites by Hilton Hotel Salt Lake City

Booking.com$194*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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DoubleTree Suites by Hilton Hotel Salt Lake City
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1,085 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Salt Lake City
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Showing 1,058: English reviews
Rock Springs, Wyoming
Reviewed May 11, 2016 via mobile

I had booked the presidential suite for a small bachelorette get together. Upon check in, a front desk employee said I was all set. Get up to the room and it was not the suite! Go back downstairs and a different employee said my reservation had been cancelled... When I clearly showed him conformation , the manager came out. Not...

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Helpful?
Thank 1Hawaiifan
Joe S, General Manager at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi 1Hawaiifan, I'm so sorry to hear about the frustations you experienced when trying to get into your suite for a bachelorette party. I'm disappointed to hear that we fell short of the expectations that you, and we, have for our property and staff. I will address your concerns with our team members - helping ensure that this situation is...

Brea, California
Reviewed May 8, 2016

This hotel went above and beyond with their service. Always very helpful and friendly. I would definitely stay there again! Nice clean rooms and very comfortable, just had a wonderful stay. Thank you!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leslie H
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Leslie, Wow - thank you so much for the great review! I know our staff will appreicate your compliments, and I'll be sure to share them with our fantastic housekeeping team, and friendly front desk agents. We hope to welcome you back soon! Travel well, Blake.Sarlo@Hilton.com

Brea, California
Reviewed May 6, 2016 via mobile

My son recently made a trip to the DoubleTree due to business. The staff was amazing to him. They drove him back and forth to his business meeting as well as pick-up and return to the airport when needed. Room was outstanding in all areas. Hilton has earned another fan for life🌴

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Helpful?
Thank Stanhanstad
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Stanhanstad, Wow - thank you for the fantastic review. I'm so glad to hear that your son loved our shuttle service, and that our staff has made a Hilton fan for life! We hope that next time he comes through Salt Lake City, he brings you with him. Cheers! Blake.Sarlo@Hilton.com

Reviewed May 5, 2016 via mobile

Modern, clean, up to date hotel with great staff. A block down from the Grand American, easy access to everything. Only complaint is the wifi, it's 2016 and I have about as much interest in being charged extra for wifi fast enough to stream with as I do for being charged an extra fee for electricity usage.

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Helpful?
Thank Benjamin L
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Benjamin L, Thank you for the kind review - we especially love hearing that our team members took great care of you during your visit to Salt Lake. As someone who is always working online, I can appreciate your comments about our internet. We do provide complimentary internet for all HHonors members, which is completely free to sign up...

Reviewed May 5, 2016

I hosted a two day meeting at this hotel with about 70 guests. I checked in on a Monday and our meeting started on Tuesday afternoon. When I returned to my room late on Tuesday evening I found my bathroom to be in horrible shape. There was red splatter across the shower curtain, and red stains on the tub, toilet,...

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2Thank ugadawg
Dallas, Texas
Reviewed May 4, 2016

My bathroom was dirty. Second time o experienced this in a Hilton property. Work wants me to switch to Hilton on full time basis but I stay at Marriott because the rooms are cleaner and as a platinum member that is important to me

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lande2016
Joe S, General Manager at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi lande2016, We appreciate you taking the time to share your review - in spite of a frustrating experience with the cleanliness of your bathroom. I hope you'll accept our apologies - as we strive to provide a comfortable, clean stay for every single guest - but especially our loyal HHonors members. The truth is, everything we do is aimed...

Palm Harbor, FL
Reviewed May 4, 2016 via mobile

HHonors Platinum member; nice, clean, and hospitable. Convenient to all downtown locations and not too far from the airport Restaurant food and staff were excellent but the top mention is the latino bartender who made excellent drinks both nights I stayed; kudos to him!

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Helpful?
Thank Jeff C
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Jeff C, Thank you so much for the compliments - especially from such a seasoned traveler. I'm so glad to hear that you loved our property, and I'll definitely pass on your kind words to our amazing bartender, Edgar! We hope to welcome you back to the DoubleTree Suites - and Bar 110 West - again soon. Cheers, Blake.Sarlo@Hilton.com

Pleasanton, California
Reviewed May 2, 2016

Food wasn't very good. Service was slow. We had ordered the milk and cookies to be in our room when we arrived, and it took 2 hours after check-in before they finally brought them up. And even then it wasn't exactly what we had ordered.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank candib909
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Candib909, Thank you for sharing your feedback with us! Candib909, everything we do is aimed towards providing an exceptional guest experience, and I'm sorry that we didn't meet your, or our, expectations. I've shared your experience with our Director of Operations and Restaurant Manager and know that they will ensure that this doesn't happen again. I hope you'll give...

Salt Lake City, United States
Reviewed May 2, 2016

I was very impressed with the staff. They were so helpful and friendly! Very knowledgeable about the city, and so helpful in offering ideas and shuttle service to get around. Additionally, they offer airport shuttle service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Conie M
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Conie, Wow! We are so thrilled to hear how much you enjoyed your stay. I know that our front office team will appreciate your kind words, and we hope to welcome you back to Salt Lake City soon! Cheers, Blake.Sarlo@Hilton.com

Jupiter, Florida
Reviewed April 26, 2016

Clean and spacious rooms, staff was excellent. Really enjoyed our stay. Wifi wasn't the best, but not a big deal. Pretty much in the heart of downtown so it's close to lots of restaurants, bars, and shops!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kaitlynpennesi
Blake S, Director of Sales at DoubleTree Suites by Hilton Hotel Salt Lake City, responded to this review

Hi Kaitlyn, Thank you so much for the 5 Star Review! We are so excited that you loved our suites and great location - but take the most pride in our exceptional staff! - Thank you for the kind feedback! Cheers! Blake.Sarlo@Hilton.com

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Begin your stay at the DoubleTree Suites by Hilton Salt Lake City with a warm welcome, at this inviting hotel. We will even greet you with our delicious warm chocolate chip cookie upon arrival. Ideally located in Downtown Salt Lake City, Utah, our full-service hotel is only seven miles from Salt Lake City International Airport (SLC) and nearby many Salt Lake City attractions. Visit the Historic Temple Square or wander around the fascinating Family History Library. We are also situated nearby a Salt Lake City TRAX Station, providing easy transportation to many attractions.Choose from a delightful range of suites within this Salt Lake City hotel. Each of our stylish suites feature modern decor and are rich in comforts. Enjoy modern amenities such as LCD TVs and wireless internet access. Stay active and work out in the fitness center or swim laps in the heated indoor swimming pool.Choose from tempting menu creations in the hotels inviting on-site dining venue, Stephen's American Bistro Restaurant. Enjoy freshly prepared favorites ranging from colorful salads to tasty steak and chips. The hotel bar also offers a relaxing spot to unwind at the end of a busy day.Host an important meeting or special event at this downtown Salt Lake City hotel with a range of flexible meeting rooms. With 6,000sq.Ft of flexible meeting and banquet space, including the latest AV equipment, our professional staff can organize any event. Corporate guests will also appreciate our 24-hour business center with wireless internet, printing and photocopying services. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Salt Lake City

Address: 110 W 600 S, Salt Lake City, UT 84101-2701 (Formerly Embassy Suites Hotel Salt Lake City)
Location: United States > Utah > Salt Lake City
Price Range: $100 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Salt Lake City 3.5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Priceline, HotelsforEveryone, Cancelon, TripOnline SA and getaroom.com so you can book your DoubleTree Suites by Hilton Hotel Salt Lake City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Salt Lake City
Salt Lake City Embassy Suites
DoubleTree Suites By Hilton Hotel Salt Lake City Utah
Hotel Style:
#5 Romantic Hotel in Salt Lake City
#6 Family Hotel in Salt Lake City
#9 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree Suites by Hilton Hotel Salt Lake City staff and other travelers.
11 questions
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5 months ago
9 months ago
Slidell, Louisiana
over a year ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Salt Lake City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a corner room, they are bigger and have more windows”
serff, 6 days ago | Read review
“Upper floors are quiet.”
johnsH4874AZ, 1 week ago | Read review
“Get A Choc Chip Walnut Cookie”
travelguyyy1, 1 week ago | Read review
“Room on the upper floors have beautiful views”
S7030GHjamesm, 4 weeks ago | Read review
“East side mountain views”
cbass2234, Feb 28, 2017 | Read review
5 of 5
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Booking.com
$194* /night
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Prices are for 1 room, 2 adults
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