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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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234 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 1 week ago

I have traveled all over the world and stayed at many hotels and I must say, for the price and location this hotel is excellent. The food, facility and staff are great...a special call out goes to Adan...he always takes care of the guests and is very informed and helpful.

Helpful?
Thank m0t0rd0c
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear m0t0rd0c, Thank you for choosing Holiday Inn Hotel & Suites Salt Lake City Airport West for your extended stay needs. We appreciate your review on TripAdvisor. Our management and team members are glad to hear you are enjoying our hotel so far! We are pleased to know that our convenient location, as well as the value of our hotel... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

We arrived later after a long day of driving and our check in process was quick and efficient. Thank you Adan for understanding the Hospitality industry and being one of the best front desk clerk I have seen so far and that you appreciate every costumer that comes in too this doors.

Helpful?
Thank torbjorndavis21
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear torbjorndavis21, Thank you for taking a moment to review our Holiday Inn Hotel & Suites Salt Lake City Airport West on TripAdvisor. We are humbled by your five star review of hotel. Thank you for your compliments regarding our quick and efficient check in process, as well as our amazing front desk agents. We hope you will visit us... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I had the chance to stay in this hotel. While the hotel was pleasant the service from one particular front desk clerk was amazing. '' Adan'' greeted my group like we where old friends. I am in the hospitality industry and by far he is one if not the Best of the best. The next morning he was at the... More 

Helpful?
Thank delmerramirz22
San Jose, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Flew in here for the week of 9/11 on business and decided to stay here again. I have been to Salt Lake on business before and tried both this property and the Hilton next door. Always enjoyed staying at the Holiday Inn since the rooms were very comfortable and the staff is very friendly. Especially Adan since I work the... More 

Helpful?
Thank RLY30
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great stay! From the second we walked in the front door #Adan was standing there helping other guest with a smile on his face. He made instant eye contact, not only with me as I stood in line, but as each new guest arrived he did the same. We had a size issue with the first room and... More 

Helpful?
Thank Donna S
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Donna, Thank you for choosing Holiday Inn Hotel & Suites Salt Lake City Airport West for your recent visit. We are so glad we were able to provide comfortable accommodations to you and your family members in our Family Suite. We truly appreciate your compliments regarding Adan. He is one of our newest staff members and we are thrilled... More 

NC
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 18, 2016

Conveniently located near the SLC airport. Very beautiful inside at the check-in area and very nicely decorated. They had cookies out for the guests, which was very well presented. The desk clerks were very cordial, but they seemed somewhat pre-occupied. We did not use the pool, but we did use the 'business area.' Internet really slow and annoying. We stayed... More 

Helpful?
Thank Bkaymc
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Bkaymc, Thank you for taking a moment to review our hotel on TripAdvisor. We are glad to hear you enjoyed our conveniently location near the Salt Lake International Airport, as well as our beautiful lobby and complimentary cookies. We also appreciate your feedback regarding the air conditioning issues, as well as the business center printer and WiFi issues. Please... More 

Boise, Idaho
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

We got stranded by Delta and had to find a room. Between a convention and other stranded travelers - all hotels were booked. This was our 3rd stop and although they didn't have any rooms - she picked up the phone and found us a room. How awesome is that - great job of the late night crew to assist... More 

Helpful?
Thank Bob W
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Bob, Thanks so much for thinking of staying with us. We regret that we didn't have availability to accommodate you. However we are pleased to hear that our front desk agent was helpful in finding a room for you nearby. Thanks again and we hope you will visit us again! More 

Tucson, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 29, 2016

Due to a weather delay getting out of Salt Lake, our son-in-law got us rooms at the Holiday Inn Hotel and Suites for the night. The rooms were adequate and clean with what appeared to be an honest, supportive staff. Having to hurry out to catch the shuttle for an early departure the next morning we accidently left two jackets... More 

Helpful?
1 Thank George G
Alex R, Front Office Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear George G., As per our phone conversation earlier this afternoon, your items have been shipped to you. I would like to again apologize. We have been going through some management changes, and it appears the ball was dropped on shipping your items. We would love to have you stay again so that we may show you the improvements we... More 

Honolulu, Hawaii
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2016 via mobile

We stayed here for a job interview and got early check in and late check out. What a helpful staff they had and kudos to Adan (front desk) for making it run smooth. Rooms were comfortable and extremely relaxing. No tub 😣 but it was ok. They had a fridge, but would have been nice to have a microwave too... More 

Helpful?
Thank maxtravel2015
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear maxtravel2015, Thank you for choosing to stay at our Holiday Inn & Suites Salt Lake City Airport West for your recent job interview. Thank you for taking a moment to provide us with a review of our hotel. We are happy that we were able to provide an early check in as well as a late check out. It's... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed July 28, 2016

Right when I walked in this gentalman smile at me and made me feel like what the best definition of Excellent Customer service is of a front desk agent. I never walked in and been greeted with a smile and there focus was on giving there full atention towords me and I been in this hotel for the past two... More 

Helpful?
Thank ivetteortiz89
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear ivetteortiz89, Thank you for choosing to stay at our Holiday Inn & Suites Salt Lake City Airport West. We are thrilled to hear you experienced excellent customer service and a warm welcome from our newest team member, Adan. We are also happy to hear you and your family will be returning to our hotel. Take care! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel and Suites Salt Lake City Airport West! Minutes from Salt Lake International Airport, downtown Salt Lake City, and four world-famous ski resorts within 45 minutes, the Holiday Inn Salt Lake City Airport West is ideally located. A free airport shuttle is available. Well- appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed internet access in-room and throughout the hotel. Tie up loose ends in our 24-hour business center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night's sleep. Dine on classic American cuisine in Wingtips Bar and Bistro, our full service restaurant or enjoy the ease of room service. Catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer over 2300 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Home to the XIX Olympic Winter Games: Gateway & City Creek Shopping, Salt Palace Convention Center, Temple Square and the Great Salt Lake. Visit our corporate neighbors: GE Healthcare, L3 Communications, Raytheon, and Northrop Grumman. Experience all that the Holiday Inn Hotel and Suites Airport West has to offer! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Address: 5001 W Wiley Post Way, Salt Lake City, UT 84116-2850
Location: United States > Utah > Salt Lake City
Price Range: $95 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Salt Lake City-Airport West 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
Hotel Style:
#14 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
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