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Metropolitan Inn

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524 S. West Temple, Salt Lake City, UT 84101
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190 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are no words to do this place justice. Since under new management, the place is weĺl on its way to the top. The.beds are so comfy my 1500 dollar mattress here at home seems like it cane from the dump lol. With my good sleep cane good hospitality from this place, not one person that i had the pleasure... More 

Review collected in partnership with this hotel

Helpful?
Thank jacobkloeck
Phoenix, Arizona, United States
Level Contributor
193 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, on Temple Street and close to the downtown attractions of SLC. It has a nice parking lot right next to the rooms. Checking in and checking out was quick and the staff was warm and friendly. Sheets and room were clean and the bathroom has an exhaust fan. WiFi worked great in the room. TV is a little... More 

Helpful?
Thank Then C
Elwood
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 18, 2016

I loved this Hotel. This is one that I like. I enjoy coming out of my room and being outside. Stayed in Anihiem a few years ago and this hotel was set up the same way. The room was smaller but very clean. Only thing I would suggest would be to include milk in the breakfast. On another review someone... More 

Helpful?
Thank Bert H
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Bert H, Thank you so much for your review. We do hope to see you again! Chet Culmer More 

Oxford, United Kingdom
Level Contributor
252 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

This place is a great budget option - it's nothing fancy but the rooms are very clean and well presented, and have everything you could need. Good beds! Location is great for exploring downtown SLC. Price includes breakfast in the reception which was handy, they had things like oats, bagels and pastries - did the trick!

Helpful?
Thank Helly21
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Helly21, Thank you very much for your rating and feedback! Best Regards, Chet Culmer More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

The staff was very friendly and accommodating. AC unit was very effective which is big for us. The price was perfect for just staying one night passing through. Elevator is terrifying. Rooms were clean enough, but felt like they could've been cleaner.

Helpful?
Thank Kelsey M
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Kelsey M, Thank you for your feedback and rating. Chet Culmer More 

Mountain Home, Idaho, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2016

I couldn't write my review any better than "Best customer service" review by "montanapeacock" as I was one of those frustrated airline passengers. After waiting in line at a different hotel to be told that there were no more rooms available, they shuttled us to the the Metropolitan Inn. We were tired and frustrated to be greeted by the most... More 

Helpful?
Thank Lisa A
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Lisa A, Thank you so much for your feedback and review. Our entire staff prides itself on excellent customer service. I am glad Kimo was there to assist you in your time of need. We do hope if you visit Salt Lake City that you will stay with us again. Best Regards, Chet Culmer More 

Missoula, Montana
2 reviews
5 of 5 stars Reviewed June 4, 2016

The front desk staff, Kimo, turned a 14 hour horrific travel day into a situation where, if I were to be in Salt Lake City again, I would stay at the Metropolitan Inn. Due to an unintended landing in Denver because of an emergency on-board event, over 100 persons missed connecting flights in SLC. A dozen of us were shuttled... More 

Review collected in partnership with this hotel

Helpful?
Thank montanapeacock
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello montanapeacock, Thank you so much for your review and feedback. We are happy we were here to help you in your time of need. The entire staff prides their selves in top of the line customer service and hospitality. Thank you again and we do hope you will visit Salt Lake City again. Best Regards, Chet Culmer More 

Saint Augustine, Florida, United States
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2016 via mobile

This hotel is within walking distance of Temple Square,and has free parking, which is great. The staff was very helpful. They room was not ready when we arrived, but the staff assured us that if we returned in an hour the room would be ready. We walked to Temple Square, and had dinner, and when we returned the room was... More 

Helpful?
Thank Jacquelyn B
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Jacquelyn B, Thank you for your rating and review. We do apologize for not having your room ready when you arrived. Often times when we are at 100% occupancy we have to adhere to our 3:pm check in time as our meticulous housekeepers move as quickly as they can but we also want to insure you receive a 100%... More 

Idaho Falls, Idaho
1 review
4 of 5 stars Reviewed May 21, 2016 via mobile

I stayed at the Metropolitan for the past 3 night, and I have to say it was great! Every hotel that you stay at will have its problems, unless you pay a substantial amount of money to have them take away. This place was great for the price. I couldn't find a power outlet that would work for my phone,... More 

Helpful?
Thank bakealex
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello bakealex, Thank you for your review and feedback. We will be making some changes over the summer to improve our guests experience. We do look forward to seeing you again. Best Regards, Chet Culmer More 

1 review
5 of 5 stars Reviewed May 14, 2016 via mobile

Beyond impressed with the staff. I watched manager Chet handle some very challenging customers, treating them with dignity and respect. Desk clerks Doris and Kimo went above and beyond to make sure we were all happy. Genuinely good people there. Rooms clean. High end beds. Loved the nice hot water with great water pressure. Six straight blocks from the Convention... More 

Helpful?
Thank Goldenlox7
Chet C, General Manager at Metropolitan Inn, responded to this review

Hello Goldenlox7, Thank you so much for your review and rating. We absolutely enjoyed your company and introduction to melaleuca! We do look very forward to your visit next year. Best Regards, Chet Culmer More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This beautiful little Gem of a hotel among the many giants of big box hotels is perfectly nestled in downtown Salt Lake City just 12 minutes walk to the Salt Palace Convention Center, add another minute to that and you are at Temple Square, City Creek Center Shopping Mall, one block away from a "trax" free zone Utah's public transportation (UTA). Dozens of of restaurants, cafes, and bars walking distance availability. If you dont want to walk, cycle cabs are a phone call away, and make regular passes by our front entrance for convenience. 5.7 Miles from Salt Lake City International Airport (7-10 minute drive). A 4 minute drive or 15 minute walk to The Venue (1.2 Miles). Free daily Continental breakfast, free Wi-Fi, Cable t.v. in every room. Metropolitan Inn is the ONLY hotel in Utah with America's Most Recommended Mattress, Tempur-Pedic Mattresses! Sleep in Health and Luxury at the Metropolitan Inn. ... more   less 

Additional Information about Metropolitan Inn

Address: 524 S. West Temple, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Price Range: $82 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Metropolitan Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Metropolitan Hotel Salt Lake City
Metropolitan Salt Lake City
Metropolitan Inn Salt Lake City, Utah
Hotel Style:
#7 Best Value Hotel in Salt Lake City
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