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Grand America Hotel

Certificate of Excellence
555 South Main Street, Salt Lake City, UT 84111
Hotel amenities
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1,204 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Buffalo, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 8, 2013

This is a wonderful hotel; beautifully furnished rooms and public areas; spotless throughout; staff uniformly polite and helpful; excellent restaurant. It deserves a 5 rating in every respect; well worth the price, which is not at all unreasonable given the quality.

Helpful?
Thank Paul306
Henderson, Nevada
Level Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed March 4, 2013

I was booked here by a client - I never would have booked myself since all I need for a hotel is a clean room and comfortable bed. That being said... The hotel is expensive and as soon as you walk in your room, you understand why. I was in an Executive Suite - two rooms and a bathroom. Also... More 

Helpful?
Thank mobycat
TheGrandAmerica, Executive Director Hospitality Communications at Grand America Hotel, responded to this review

Dear mobycat- Thank you for sharing your thoughts about your recent stay at the Grand. I am delighted that you enjoyed so many aspects of your stay and the amenities of the Executive Suite. I am especially pleased that you enjoyed your interactions with our staff, and I have shared your kind words with them. I was disappointed to read... More 

Pocatello, Idaho
Level Contributor
129 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed March 2, 2013 via mobile

The Grand America made our stay amazing. We booked the room on Expedia when we checked in they were sold out of the Executive suite because the hotel was at 100% Capacity due to a Convention, but the hotel staff made it right and we opted for the Premier room and they covered our meal at The Garden Cafe. The... More 

Helpful?
Thank Justin F
Oklahoma City
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 2, 2013

Spent two nights recently at this wonderful property. Beautiful hotel and grounds. The location is great surrounded by picturesque snow capped mountains. Entering the property you immediately see gorgeous marble floors and dark wood all with gold accents. Checkin was seamless. and hats off to the hotel personnel who understand what customer service means. My party all commented how everyone... More 

Helpful?
Thank prf9
Salt Lake City, Utah
2 reviews
3 of 5 stars Reviewed February 28, 2013

My thought is why pay hundreds of dollars for a place to sleep and then pay to use the workout room and pool? Its a given to eat at a hotel is usually pricey, but I would rather pay to stay at an Embassy Suits or equal, at least you get a complementery breakfast and even a free happy hour.... More 

Helpful?
Thank traveler2766
Tucson, Arizona
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed February 25, 2013

This is a pretty amazing hotel. The interior is old European in style and even more lavish than many 5 star European properties. I half-expected the staff to speak to me with a German or Parisian accent. I was there for a business convention, and the staff was extremely helpful throughout my stay. The room I had on the 11th... More 

Helpful?
Thank greygypsy
Santa Monica, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 25, 2013

Loved this Hotel. Stayed here for a few days in January to attend the ALT Summit Conference. The conference rooms where amazing and super convenient to attend the conference. Room cleaning and turn-up service was great as was the hotel room and lobby. Would have loved more breakfast options and a bigger room to eat in, never could find a... More 

Helpful?
Thank tstarponce
Sandy, Utah
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 22, 2013

The Grand America Hotel is exquisite. The lobby, rooms, restaurants, meeting spaces and ballrooms are beautiful. The staff is welcoming and accommodating. We had a lovely time at the Garden Cafe buffet lunch. Whether you're there for a business meeting, lunch with friends or an overnight stay, you will feel pampered at The Grand America.

Helpful?
Thank NativeUtahn
Colorado Springs, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 16, 2013

I was overwhelmed at how beautiful this hotel is. My compliments to all the staff who made this place function at a Five Diamond level. My wife and I loved the little sweet shop Bon Vie. SOOO GOOD!! The rooms are very spacious. I hope they update some of the furniture and the televisions someday soon. But the older furniture... More 

Helpful?
1 Thank 203Dave
North Ogden, Utah
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 16, 2013

Just back back from our first stay at the Grand America. It was a Christmas gift from our children. Don't get me wrong.. The hotel is exceptional. The rooms are clean and spacious. The staff is helpful. The breakfast buffet is affordable and delicious. But... the bed was soooo uncomfortable and the mattress pad had a squeaky plastic-like layer in... More 

Helpful?
Thank luv2fly55
TheGrandAmerica, Manager at Grand America Hotel, responded to this review

Thank you for sharing your thoughts about your recent visit to the Grand. I am delighted that so many aspects of your stay were to your liking, and you were able to enjoy the Garden Café buffet and the many amenities the hotel offers. I am sorry to read that the bed was a disappointment and you were not able... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Location: United States > Utah > Salt Lake City
Price Range: $232 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah
Hotel Style:
#1 Spa Hotel in Salt Lake City
#1 Business Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#2 Romantic Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
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