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Grand America Hotel

Certificate of Excellence
555 South Main Street, Salt Lake City, UT 84111
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1,211 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
London, United Kingdom
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 5, 2014

We held a large sporting event at the Grand America to great reviews from everyone who stayed. We had rooms at a majority of levels within the property and everyone reviewed them well. You must try the cookies in the lobby - but overall the staff are well trained, and the hotel is spotless.

Helpful?
Thank PhilAndrews77
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Phil - Thank you for recommending us so highly. We are delighted you chose the Grand America Hotel on this occasion and also, for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. More 

Tampa, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 5, 2014

Really clean well maintained. Over delivered my expectations. My wife and I flew in from Tampa and was needing a place to stay for only one night before going to Yellowstone/Grand Tetons. Glad we came.

Helpful?
Thank David G
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 27, 2014 via mobile

This is a great hotel no doubt, as noted with all the great reviews, so I'll cut to the chase. In the lounge, they offer only one vitner for Chardonnay, Sonoma Cutrer. It's $15 a glass and $65 a bottle AND you have to buy a snack, peanuts or chips, to be able to buy a drink. They also offered... More 

Helpful?
1 Thank Kendall C
GAHotelsandResorts, Director of Restaurant Operations at Grand America Hotel, responded to this review

Dear Kendall C - Thank you for taking the time to share this feedback from your recent stay at The Grand America Hotel. I am so sorry to hear about your disappointing Lobby Lounge experience. Utah liquor laws do require an appetizer to be ordered while consuming alcohol at all establishments deemed a restaurant. Providing gracious service at an exceptional... More 

Atlanta, Georgia
Level Contributor
521 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed September 26, 2014

My wife spent six nights at this property and I joined her for three of them. Our room had a sitting area, a large king bed, dressing area with sink and mirror and then an elegant marble bath. The elevator music was classical and the corridors, public areas, fitness center and meeting rooms all immaculate. We used the valet parking... More 

Helpful?
Thank James C
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed September 26, 2014

Let's start with the only bad point I identified: no coffee in the rooms...! That's it, and that's all...! Fix this, and I'd be a 100% happy traveller, Everything else; staff responsiveness, quality of food, room service, cleaning, room size and amenity, dining options, conference facilities, lounge areas...it was all tremendous. This is a beautifully appointed, high specification hotel that... More 

Helpful?
Thank Jonathan B
Venice, FL
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 24, 2014 via mobile

This hotel was very comfortable. The rooms were clean and spacious. The pool was nice, as well as the bar and upstairs pool and hot tub. Parking was a little hard to find at night, but overall great value.

Helpful?
1 Thank SueBlue
Dripping Springs, Texas, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 23, 2014

Enough kind words can not be posted about the Grand American! We attended the SevenPoint2 Diamond Event this past weekend. The staff and hotel are beyond first class, we have stayed in hotels all around the world and not one can come close to the class of this hotel! If their was a rating of 10 I'd give it to... More 

Helpful?
Thank Art C
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Art C - Thank you for taking the time to share your recent experience with me. We are proud you recognized and appreciated the many special touches we do to care for our guests. Providing gracious service at an exceptional value are true fundamentals of hospitality and we could not be more pleased that we were successful in executing... More 

Alpine, Utah
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 22, 2014

We were here for a convention. The rooms were large and luxurious. The amenities were upscale--including robes, slippers, chocolates and sewing kits. The executive suite had a spacious living room attached. The furnishings are traditional, so don't expect to have someone sleep on the pull-out sofa (it doesn't pull out!). The first day we ate lunch on the patio across... More 

Helpful?
Thank GrandmaCy
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear GrandmaCy - We are proud you recognized and appreciated the tranquillity of the Grand America hospitality experience. Providing gracious service at an exceptional value is a true fundamental of hospitality, we could not be more pleased that we were successful in achieving this with you. More 

Traverse City, Michigan
Level Contributor
370 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed September 21, 2014

Our 23rd floor unit was very large and luxurious. Nothing could be improved on. Even the elevators were high class. The common areas were beautiful and well staffed with friendly employees. Priceless art objects abound. Valet parking is about $15 plus tip. Self parking is $10 per day. Free light rail is available on next block and will take you... More 

Helpful?
Thank Bill H
Michigan
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 20, 2014 via mobile

Really nice hotel conveniently located in downtown Salt Lake City. My suite on the 5th floor was spacious, well appointed and very clean. The turndown service was nicely done. All the staff I came in contact with were extremely professional. Self parking can be a bit of a challenge when they are hosting an event, but we did always find... More 

Helpful?
1 Thank MTravelerI
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Location: United States > Utah > Salt Lake City
Price Range: $226 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
Reservation Options:
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah
Hotel Style:
#1 Spa Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#1 Business Hotel in Salt Lake City
#2 Romantic Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
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