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All reviewsice rinkthe concierge loungetemple squaregallivan centerstate streetself parkcorner roomwithin walking distancesalt lakehotel restaurantdowntown attractionsroom servicefew blocksbusiness travelerhotel is in a great locationlarge bathroombit dated
We had The bed was comfortable. Disappointed that our room didn't have a fridge. We ordered in room service and the service was great. Free water and apples at the front desk. The fitness room had a variety of weights we had a great view...More
We stayed here for an event for the University of Utah. The desk staff was pleasant and welcoming and the room a good size, quiet, bathrooms clean with all 3 1/2 star amenities. The hotel was in a central location, a 5 minute walk to...More
Nice city center location and close to the airport, however, the hotel is in need of updating! On the upside, the beds were comfy and the tv was new and large. The room was also clean. We had a room on concierge level, floor 12,...More
The Marriott is in a great location, but it's missing a lot of essential components. First, the staff is not friendly--the front desk personnel simply don't care.
The rooms look tired and are long overdue for a makeover.
Marriott can do better.More
Response from Tyson75, Director of Sales at Salt Lake City Marriott City CenterResponded September 9, 2015
I appreciate your business and am sorry we did not provide you with the level of service you deserve. Our Front desk staff is here to provide outstanding service and I am disappointed to hear of your concerns. If you have a moment, I...More
We checked in on the evening of August 19 2015 and checked out on the morning of August 23. Below are the disasters.
1) As soon as we got into the room, we found the suitcase rack was broken. We called the customer service. They...More
Thank Mei X
Response from Tyson75, Director of Sales at Salt Lake City Marriott City CenterResponded September 4, 2015
Our team strives to provide top notch quality and service, and clearly we failed in a number of instances during your stay. I apologize for the several challenges you experienced and will share each of these issues with our our department leaders to prevent...More
Response from Sales-Director-SLC | Property representative |
We do not provide a shuttle service to the airport but we do have care services and cabs available. I recommend Uber, the average rate is usually $11 or so. the airport is only 6.5 miles from the hotel, so its a very... More
We do not provide a shuttle service to the airport but we do have care services and cabs available. I recommend Uber, the average rate is usually $11 or so. the airport is only 6.5 miles from the hotel, so its a very short ride.