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Sheraton Salt Lake City Hotel

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Sheraton Salt Lake City Hotel
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774 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Lebanon, Tennessee
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is conveniently located downtown, clean, and comfortable. There is a free shuttle service to the airport. Our flight arrived at 10:30 pm, but the shuttle was still running. It took probably an hour after I called for the shuttle until we were actually checked in, due to shuttle times and customers at the counters. However, they gave us... More 

Helpful?
Thank john_petty
Falls Church, Virginia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As the only Starwood property in SLC, this is your option if you want to stay Starwood. Lobby has been refreshed, and the staff strives to help. I had arrived 30 minutes before check-in and my room wasn't ready (even though I said I'd take any room type), although surprisingly a colleague who was in line after me received his... More 

Helpful?
Thank Fred T
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was thrilled to read you enjoyed your stay with us. While I am sorry your guest room was not ready when you first arrived, I was glad to read our front office team was able to work with housekeeping to get it ready quick. Thank you for taking some of your time to let us know. We look forward... More 

Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We are trying to get status so have to spend the night occasionally at the Sheraton. This was our fifth stay. The first time our room view was an alley wall. From then on we knew to ask for a better view. The staff is excellent, friendly and knowledgeable. The place is clean with a really nice lobby. Skip the... More 

Helpful?
Thank Valsturm
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your review and apologize you did not enjoy your experience in our Extra Innings Sports Bar. I will follow up with both the culinary and serving teams to see what happened. I appreciate you taking some of your time to let me know as there is always opportunity to improve. More 

London, Ontario, Canada
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Wifi is really good for being free. 8 mbps down. King rooms are comfy and large, shower is spacious and they give a free bottle of water on checkin. This area is where all of the hotels are located and it is a little sketchy - right across from a liquor store, a night club and a homeless shelter a... More 

Helpful?
Thank darbsllim
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I think a Pokeman hunting expedition in any major city at 11 PM would be risky in any major city...even in a very safe city like downtown Salt Lake City. That being said, we take the safety and security of our guests' very seriously. More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Review : Our room was neat as a pin and the beds are super comfy, but we were staying on a club level floor and the hallways and common areas seemed completely unattended. Hallway carpet needed vacuuming, tables needed dusting, elevators were covered in fingerprints. The tray pictured sat in the hallway the whole time we were there. The lobby... More 

Helpful?
Thank Annie P
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to read you had a restful night's sleep on our brand new Sheraton Signature beds (just finished installing last week). I was also glad to read our housekeeping team did a great job of detailing your guest room. Thank you for taking some time to let us know...we look forward to welcoming you back! More 

San Francisco, California
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at the Sheraton in SLC was generally unremarkable--which is actually not a bad thing when it comes to hotel stays. This property is fairly well maintained, if a bit rough around the edges. Rooms were decent and clean, and appear to have been remodeled somewhat recently. The hotel is located within easy walking distance of downtown, and the... More 

Helpful?
Thank mesocyclone2011
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

As a hotel, hearing a guest would be a return customer is a great piece of feedback. Thank you. We are in the middle of a multi-year remodel so I was glad to read you could see some of these efforts. It was also great to hear you enjoyed our downtown Salt Lake City location. We look forward to welcoming... More 

Rocklin, California
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

You don't always know what you're going to get when you stay at a Sheraton. Sometimes they're nice, sometimes they're pretty run down. This particular one is pretty good. Hotel has some dated aspects however they've done some updates which makes it feel clean and a bit more modern than it would appear on the outside. There's a Starbucks in... More 

Helpful?
Thank Hillary M
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

We are in the middle of a multi-year remodel, so it was great to read you have noticed some of the upgrades already made like the new Sheraton Signature Beds, lobby furniture and guest room carpeting. We have many more items on their way! We look forward to welcoming you back! More 

Cedar City, Utah
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I were visiting SLC and stayed here. The building is older, but well kept and the staff is terrific. We were on the 10th floor, the Club Floor (SPG Gold perk). The room was nicely appointed and had a refrigerator. All the rooms in the tower have a balcony that you can actually go out on... a... More 

Helpful?
Thank rothomas
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It was great to hear you enjoyed your experience in our Sheraton Club. The breakfast and evening reception really make it worth the upgrade. The view from the 10th floor balcony is incredible as well. I was also happy to read you felt my team was terrific. Thank you for taking some of your time to share. We look forward... More 

Washington
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

High floor, room was quiet and away from the elevators. Bed was comfortable, in-room coffee available. Free/plenty of parking available. On-site dining options include Starbucks and two restaurants on main floor.

Helpful?
Thank SuperWR250X
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was very pleased to read you had a restful night's sleep on our newly installed Sheraton Signature Beds. It was also good to hear our central location in downtown Salt Lake City fulfilled your needs. Thanks for taking some time to let us know. We look forward to welcoming you back! More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was wide, clean and noiseless. Beds were very comfortable and services excellent. The hotel is well placed near markets, shops and good restaurants.my family enjoyed to stay there. I highly recommend it.

Helpful?
Thank AndreDeRoma
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your comments and was delighted to see you enjoyed your visit with us here in Salt Lake City. I am blessed to get to work with such an amazing housekeeping team, so I was also happy to read their work shined through. We look forward to welcoming you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Relax in one of our 362 comfortably spacious guest rooms or 6 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Salt Lake City Hotel

Address: 150 W 500 S, Salt Lake City, UT 84101-2321
Location: United States > Utah > Salt Lake City
Price Range: $110 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Sheraton Salt Lake City Hotel Utah
Salt Lake City Sheraton
Hotel Style:
#6 Luxury Hotel in Salt Lake City
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