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Comfort Inn Downtown

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Comfort Inn Downtown
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210 Reviews from our TripAdvisor Community

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Showing 171: English reviews
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Made reservations a year in advance at Comfort Inn Downtown Salt Lake City. You gave our rooms away. Four travelers from Michigan having to find somewhere else to stay at midnight when the LARGEST CONVENTION EVER is starting tomorrow. Our trip cost just doubled. Originally arriving Tuesday but revised it to Wednesday a couple of months ago. Other room, she... More 

Helpful?
Thank Jill Z
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi 'Epic' I am very sorry that we were not able to get you into one of our rooms. We have a 6pm day of arrival hold policy that we strictly enforce during periods of high occupancy. If we are unable to authorize your credit card by this time on the day of arrival we cannot hold the room. More 

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed 2 weeks ago

Sitting in the room trying to watch TV and only a few channels were available. Notified the front desk who sent maintenance to help. Maintenance said there was nothing he could do because management was in a dispute with Direct TV and the hotel was not being provided 100% of the channel service. Very disappointing stay. Additionally, the TV remote... More 

Helpful?
Thank revmax1000
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello- Thanks for the review. I apologize for your television. I know it is very frustrating when you want to catch the news or a favorite show and you cannot get the channels. More 

Ottawa, Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel met our needs perfectly. The free shuttle from the airport was great -- although it is best to make sure you check in at the desk by the baggage claim to let them know you are waiting for the shuttle. The beds were comfy, breakfast was good (your typical hotel free breakfast) and the front desk staff was... More 

Helpful?
Thank CLG_Ottawa
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Great Location'- We are very happy you chose to stay with us on your trip to Salt Lake City. It's great to hear we had the perfect location and that we were able to back that up with comfortable beds and a good breakfast. Hope you will visit us on your next trip to Salt Lake City! More 

Mora, Minnesota
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

We spend three nights and enjoyed every minute. Thursday night was a managers party where they served food, beer, wine or soda to guests. Our room had the nicest largest fluffy towels. Very clean room. Good breakfast with variety each morning.

Helpful?
Thank retired_late
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Nicest"- Thanks for the great review. Glad you enjoyed our social and breakfast! More 

Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

After long flight from Asian we finally arrived at Slc we stayed 2 nights in comfort inn. The hotel very clean, good breakfast, good location not to far from downtown go for 2 blocks take free trax to down town. If I come to SLC I will stay in this hotel again

Helpful?
Thank Steven K
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi- It is great to hear you enjoyed your stay with us after your long journey. Thanks for the kind words and we look forward to your next stay! More 

Renton, Washington
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 4, 2016

The rates double during retail convention week....$150/night to $295/night and for a old un-renovated hotel with loud a/c and international visitors arriving at 3;00 a.m. it would be wise to change your dates around this time of year. This city block has older properties and the lot next door is a transient hangout.

Helpful?
Thank Steve M
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello- I am sorry you did not enjoy your stay with us. The Outdoor Retailers convention is our biggest of the year and a great opportunity to meet people from all over the world. Our rates are higher during this convention but are in line with what our market is charging. More 

Travelers are raving about these Salt Lake City hotels

Palm Desert
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 28, 2016

Great location in relation to Mormon Square. Free street car a few blocks away to take you to downtown Parking lot full at night as shared with other hotels so don't get back late. Hired guard watched over parking lot at night with huge powerful lights 2 queen beds, microwave , refrigerator with no freezer so had to have management... More 

Helpful?
Thank Desertdocent2012
St. George, Utah
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2016

Didn't quite live up to all my other comfort inn stays. A little old and outdated, the cooler in the room made so much noise you could hardly sleep, when you walked across the floor, you could hear the window shake.

Helpful?
Thank Martinfour4
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Disappointing"- Thanks for the honest review. I am sorry the HVAC unit made so much noise and that you did not enjoy your stay. More 

Exton, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

I've stayed in many Comfort Inns and been very satisfied, but NOT this one in Downtown Salt Lake City. And I'm not to hard to please. Upon our late arrival in the wee morning hours, (too exhausted to go back to the front desk and ask for another room) we were given a room (room 154) with exterior entrance (Motel... More 

Helpful?
Thank Donald O
Boulder, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2016

upon arriving in my room i found it pitch black with curtains drawn. When i opened the curtains i was looking down at a trash area from the hotel in the alley. The sheer curtains were shredded. I used the toilet, and it didn't flush. When i called to get someone to fix it, i asked if they had a... More 

Helpful?
Thank ihatescreennames23
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 171 W 500 S, Salt Lake City, UT 84101-2317
Location: United States > Utah > Salt Lake City
Price Range: $82 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Salt Lake City
Comfort Inn Downtown Salt Lake City, Utah
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