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Candlewood Suites Salt Lake City - Airport

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Candlewood Suites Salt Lake City - Airport
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123 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Phoenix, AZ
Reviewed November 3, 2016 via mobile

Older rooms, lumpy beds, cruddy - low rent - area, good water pressure, relatively quiet rooms, even next to the airport, free laundry. Lots of people smoking outside of the property. Stayed here in the company dime, I would not personally stay here, as other options offer a significantly better experience. Best word that sums up this property: functional.

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Helpful?
Thank bentpilot
IHGService, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear bentpilot, Thank you for taking the time to review our hotel and for staying with us. We are glad you found the rooms quiet. However, we regret letting you down on some aspects of your stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding the beds are very much...

Eugene, Oregon
Reviewed October 8, 2016 via mobile

This place is well placed for business trips near the airport. The staff is great and helpful when you have questions or needs. This is no longer my territory but if in the area I will make my reservation for this place.

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Helpful?
Thank Justin C
Bushnell, Florida
Reviewed October 3, 2016

Can't beat this hotel for an early-morning flight from SLC! Clean and modern room, and the fridge/micro means you can save money on dinner and/or breakfast. Plenty of parking. Quiet rooms mean a good sleep. Free laundry a nice plus.

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Helpful?
Thank VespagirL55
Falmouth, Massachusetts, United States
Reviewed September 20, 2016

Rude front desk, Miss led accommodations, had to ship in air mattress as all was booked due to convention we were attending. When toilet backed up we were handed a plunger, no house keeping unless you stayed 7 days.

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Helpful?
Thank Nancy B
IHGService, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear Nancy B, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. However, we regret to read that the type of services and condition of the room received did not meet your expected stay. We take comments such as these very seriously and would like to follow...

Reviewed September 12, 2016 via mobile

Spent four days seeing sights around Salt Lake City The room was clean spacious and well equipped. They had many extra items to loan. Would recommend this candlewood suited. We had 3 rooms and the staff was able to put us together. Good location with easy access to express ways.

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Helpful?
Thank Larry M
Mountain Home, Idaho
Reviewed August 22, 2016 via mobile

Upon check our girl was great!! First night in the evening shift but everything went smoothly. Plus needed a few directions and she helped us with everything. Have to admit room was a bit strange, walk through the bedroom to get to the living room. But very clean. Had to sleep on pull out couch was very comfortable, because there...

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Helpful?
Thank dancingsoccermom
Lausanne, Switzerland
Reviewed July 31, 2016

The poor girl at the desk had just been harangued by someone with a bad booking, but was perfectly friendly and professional. Clean, spacious rooms, comfortable beds, not too much noise. Easy location if you're on the road or flying, also quite close to downtown. No problem if you just need a place to lay your head.

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Helpful?
Thank LausMac13
Reviewed July 29, 2016

We arrived after a 12 hour drive needing to rest and relax. After waiting on the desk attendant to help 2 other guests I was told that they didn't have a room. I showed her my confirmation number and she responded that this happens with 3rd party booking agencies sometimes. I was exhusted and grumpy and her casual attitude didn't...

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Helpful?
1Thank Glenda E
IHGService, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear Glenda E, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. I am sorry to hear about the problems you encountered with your reservations at the hotel. It is not our intention to cause undue distress to our valued guest. I apologize for any inconvenience...

A TripAdvisor Member
1 review
Reviewed July 26, 2016 via mobile

Just a one nite stay before catching early flight after 2 days mtn biking fun. Room spacious clean and fully equiped with everything needed! Fabulous work space so appreciated on work trips. Kitchenette with extras. Great bath and linens and policy to swap when needed, not every day. I like Eco conserving. Friendly efficient staff. -AC a bit loud otherwise...

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Thank A TripAdvisor Member
Reviewed July 21, 2016

Wasn't expecting anything great with the cheap price we paid, but the rooms were very nice and the staff were even nicer. would definitely recommend to anyone needing to get to SLC airport. huge range of free movies available, and also free popcorn in the rooms.

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Helpful?
Thank Freya N
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Salt Lake City Airport Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). The Candlewood Suites Salt Lake City Airport Hotel is located just 2 Miles West of Downtown Salt Lake City and Temple Square. ... more   less 

Additional Information about Candlewood Suites Salt Lake City - Airport

Address: 2170 W North Temple, Salt Lake City, UT 84116-2913
Location: United States > Utah > Salt Lake City
Price Range: $86 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Salt Lake City - Airport 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Salt Lake City - Airport Hotel Salt Lake City
Candlewood Salt Lake City
Salt Lake City Candlewood Suites
Candlewood Suites Salt Lake City - Airport Utah
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Salt Lake City - Airport staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't stay here”
  • Yes this is us unclogging the toilet!
 of 5 bubbles 921NancyB, Sep 20, 2016 | Read review
“Just make sure you have one when you need it.”
 of 5 bubbles 932glendae, Jul 29, 2016 | Read review
“Get an upstairs room.”
 of 5 bubbles JALBonnyHills, Jul 8, 2015 | Read review
“I don't think there is a bad room in the place”
 of 5 bubbles KevinJ26, May 14, 2015 | Read review
“Stay elsewhere.”
 of 5 bubbles F1835IRpatricias, Mar 12, 2015 | Read review
5 of 5
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