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Residence Inn Salt Lake City Airport

Traveler (39)
Room & Suite (26)
Videos (2)
Certificate of Excellence

About

#26 of 80 hotels in Salt Lake City
Location
Cleanliness
Service
Value
Certificate of Excellence
The Residence Inn Salt Lake City Airport hotel is just a complimentary shuttle ride away from SLC International airport. It is also convenient to Salt Palace Convention Center, Utah Motorsports Park, and several ski resorts are just 30 miles away. Before heading out to downtown SLC or Tooele, fuel up for the day at our complimentary hot breakfast buffet. Return in the evening for drinks and snacks at the Residence Inn Mix (Mon-Wed). Relax in spacious suites featuring separate living and sleeping areas, complimentary WiFi and fully equipped kitchens -- ideal for longer stays. No time to shop? Take advantage of our complimentary grocery delivery service, and come home to a fully stocked fridge and pantry. Our pet-friendly hotel also has an indoor pool and hot tub, outdoor patio with BBQ grill, a 24-hour fitness center, and outdoor SportCourt. Before flying out, use our 24-hour Business Center to print your boarding pass. Book your stay at Residence Inn Salt Lake City Airport today!
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Airport transportation
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Hotel links
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256Reviews
3Q+A
51Room tips
Traveler rating
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Popular mentions
We came into town for a funeral. This was a good spot for us to go back and forth to. Tracy at the front desk provided one of the best customer service experiences we have ever had. She is just awesome. When we needed a new iron and more shampoo and conditioner, we were met with eager employees who promptly brought those items to us. We wish we would have taken advantage of the pool, but we did use the breakfast buffet which was really nice. Good value for the price.
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Scott was absolutely lovely during our managers reception. He was so kind and attentive the entire evening. Thank you Scott for making our experience amazing! All of the staff treated us like we were family. This is a hotel that makes you feel welcomed and appreciated.
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Response from MarkE3509, Manager at Residence Inn Salt Lake City Airport
Responded 3 weeks ago
Thanks Carla! We appreciate your feedback and will most certainly share this with Scott. We look forward to seeing you next time :)
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I have not stayed at the Residence Inn for a few years; mainly due availability and travel requirements. On this most recent trip, I decided to try again and I’m thrilled to say it is better than I remembered it. Professional, friendly, and helpful staff has made this stay memerable.
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Response from MarkE3509, Manager at Residence Inn Salt Lake City Airport
Responded May 10, 2019
Hello, We are so happy that you came back to visit after years of staying with us. We appreciate you coming to see us and even more so writing this fabulous review to share with our media. We hope that we will see you again sooner next time. Best,
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My family of 5 stayed here and will never ever stay at this location again. When we first went in to check in the guy at the front desk didn't even greet me. He just asked for my ID and credit card. I gave it to him thinking maybe he just had a long day, which I would totally understandable. But as soon as he was done checking me in and handed me my room keys, a women that was waiting behind me is ready to check in and his whole attitude changes, he's asking her how her day is and is welcoming her to their hotel so politely. That got me thinking if I could be a racially profiled. We got into our room, and it smelled like dirty socks and cigarettes! So disgusting! I went back to the front desk to see if they had any other rooms available that didn't smell as bad as the one I just came out of. And "of course" they didn't have any other rooms available. So we kept the same room but I went to the nearest store and had to buy an air freshener because it was that bad, and much needed. My son who is only 8 months started crying around 12am, which is nothing I could control, because he's just a baby! Not even 5 minutes to him waking up the front desk is calling my room and telling me there is a noise complaint, which to I apologize because I know he was crying but it couldn't have been that long to where they had to call. The next morning we are eating breakfast and the entire time we are eating our breakfast there are 2 women staring at me and my family. So we are done and go back to our room the phone rings and its the woman at the front desk saying there have been complaints all night til 3am! That is when I lost my patience for how we have been treated since we checked in. I talked to the "general "manager" and she said people have been "complaining" ALL hours of the night, and that we were PARTYING til 3 in the morning! I will never come to Utah ever again because of this! This is ridiculous!
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Response from MarkE3509, Manager at Residence Inn Salt Lake City Airport
Responded Apr 23, 2019
Hello, Please accept our most sincere apologies for the poor experience that you had while staying with us. Our team works very hard to ensure a comfortable and homely visit for all of our guest but unfortunately with yours, it seems we missed our mark. We hope that you can forgive us and find it in your heart to give us another chance if you are ever back in the area. We value you as a guest and we appreciate your feedback which allows us to grow. Best,
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We spent a night at the Residence Inn Salt Lake City Airport enroute to a ski trip in Park City. The hotel appears to be ~ 20 years old and is in need of a major update. While the room was relatively clean, there is an accumulation of wear. The rooms were functional, but dated. The staff were kind and responsive to our minimal needs. The breakfast buffet was subpar. The scrambled eggs were barely edible. The bagel was reasonably good. The breakfast room also needs updating. Our room was on the side of the hotel adjacent to a 4 lane highway - noisy. We would probably not stay again - the hotel is too tired.
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Response from MarkE3509, Manager at Residence Inn Salt Lake City Airport
Responded Mar 21, 2019
Hi Beagle1946, Thank you so much for leaving us with your valued feedback. We greatly appreciate you taking the time to let us know about your experience and sharing that with our media. We will address these matters that we can fix with our team to make sure that our guests do not find themselves having the same poor experience. Please contact us directly if you wish to address these issues further. Best,
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PRICE RANGE
$117 - $388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn salt lake citysalt lake city residence inn
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
104
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