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Residence Inn Salt Lake City Downtown

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Residence Inn Salt Lake City Downtown
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317 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Bentonville
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Checked in Thursday afternoon and the checkin girls were very nice. Had a nice room with a mini kitchen. Bed was comfy and room was clean. Breakfast was very good. A real breakfast. One of the elevators was not working but was fixed in 2 days Overall nice local and nice hotel

Helpful?
Thank Jenn B
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Marshall, thank you so much for going above and beyond during our stay with our soccer team. You were so very accommodating from oiling our squeaky doors late at night and then checking on us at breakfast. Do you sleep??? You made us feel so comfortable especially with all our needs from checking us in fast, allowing us the space... More 

Helpful?
Thank Emagin4
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

We appreciate your feedback and we are so glad you enjoyed your stay. We hope to see you again soon! More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This is the absolute worst place to spend nights in SLC! Next to and across from homeless park. Homeless derelicts confronting people continuosly. Rooms smell. Very outdated. Extremely unsafe part of town. "Manager receptions" and breakfasts are terrible food and mostly continental fare. Poor wifi in building. No bell staff. No room service. No restaurant. Outdoor pool on display to... More 

Helpful?
Thank travelinclassgirl
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Sacramento, California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This was not the top notch Residence Inn were are accustomed to, But it is still comfortable. The location is not recommended for those who like to walk to the destinations close to the hotel. One block to the west is a homeless area, and pan handlers are all around.

Helpful?
Thank Stephen H
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

San Francisco, California
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We usually stay here when we are in town for the Sundance Film Festival. We find it's easier, not to mention much less expensive, to stay and see films in SLC, and only drive up to Park City to ski and people watch. This hotel is not fantastic, but it's reliable and convenient, and works for us. We have never... More 

Helpful?
Thank SFOyeah
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

We look forward to seeing you next January! Thank you for sharing your experience. More 

Chicago, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Yes, I'd probably stay here again, but only if the price is right. We arrived after a five day backpack adventure and were so looking forward to a trouble-free evening back in civilization. This one fell short of that wish. The good: Arrival was painless (but beware of one-way and divided streets) and there were complimentary beverages (beer, wine and... More 

Helpful?
Thank URTravelling
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your detailed review. I sincerely apologize for the cleanliness issues you experienced. We have a brand new Housekeeping Management team who is working hard to get issues like these corrected. I appreciate your feedback, as hearing comments like these are invaluable to us in training our associates and making sure that problems don't repeat. I am happy... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location. Walking distance from some terrific restaurants and really close enough to everything. It is right on and right off the highway so going anywhere in the area is very easy. On premise parking and even has a garage.

Helpful?
Thank Dools12
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your detailed review! We look forward to seeing you next time you are in town! More 

Provo, Utah
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we arrived in our room, we immediately noticed makeup and eyelashes on the pillow. When we pulled back the sheets of the made-up bed, there were hairs all over in it. The bedding had obviously not been changed from the previous guests, but housekeeping had put the bedspread back on to cover it up. We were given another room,... More 

Helpful?
Thank 360time
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Edinburgh
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Where do I begin? Stayed for 4 nights but had a really bad experience. I've stayed in many residence inns and this one is way below average. On arrival to our room we noticed that our sheets hadn't been changed between guests,lots of hair on sheets, on top of the bed,make-up on pillowcases and the floor was dirty.Coffee machine had... More 

Helpful?
Thank diding44
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

rockport, ma
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here on a business trip over three days recently, and although the staff was pleasant, hotel cleanliness was not up to par, and other small issues mean I won't be returning. Things I liked: 1. Very nice front desk and breakfast staff. 2. The breakfast buffet featured something I've never seen in chain hotels of this nature: cubed... More 

Helpful?
Thank capeanngirl
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Residence Inn Salt Lake City Downtown

Address: 285 W Broadway, (300 South), Salt Lake City, UT 84101-1808 (Formerly Residence Inn Salt Lake City - City Center)
Location: United States > Utah > Salt Lake City
Price Range: $106 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salt Lake City Downtown 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Residence Inn Salt Lake City/City Hotel Salt Lake City
Residence Inn City Center
Salt Lake City Residence Inn
Residence Inn Salt Lake City Downtown Utah
Hotel Style:
#23 Business Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
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