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Residence Inn Salt Lake City Downtown

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Residence Inn Salt Lake City Downtown
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305 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Boston, Massachusetts
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I found the hotel's location to be awesome. It was easy to walk to anywhere I wanted to go downtown. The front desk staff was friendly. My room was clean as was the hotel overall. The hotel has very nice grounds. Breakfast was good but it seemed like they had trouble keeping up with the traffic/demand so be patient if... More 

Helpful?
Thank mikes970
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your experience. I am so glad to hear that you had a good experience. We look forward to seeing you again the next time you travel to the area! More 

Scottsdale, Arizona
Level Contributor
170 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location downtown close to most things you want to see. Free parking. Nice rooms with two large screen TVs. Business cent r and free breakfast and cocktail and refreshment hour. Parking garage and outside parking. Ask for room in main building.

Helpful?
Thank rxplus
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

We appreciate you sharing your feedback! I am glad that you enjoyed your stay. We hope to see you again soon! More 

Salt Lake City, Utah
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked a suite with pull out sofa and a kitchenett thinking it would be comfortable for three people. The pull out sofa is the most uncomfortable bed. The master bed sheets weren't properly assembled making you slide on the bed. The mattress pad was on top of the fitted sheet. So we decided to reassemble it. As we were... More 

Helpful?
Thank Juraj M
SHeimuli, Assistant General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Juraj M, Thank you for taking the time sharing your feedback regarding your most recent stay with us at the Residence Inn SLC Downtown. As the cleanliness of our hotel is key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an... More 

Milford, Ohio
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent a week in SLC visiting our son. He doesn't have an extra bedroom so we stayed at the Residence Inn Downtown. Great location, 10 minutes from the airport, and walking distance to great restaurants, brewery's, and shopping. We like Residence Inn's because of the extra space, full kitchen, living room and separate bedroom(s). The staff was friendly,... More 

Helpful?
Thank Rod W
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your feedback. I'm glad that you enjoyed your experience at our hotel and we hope to see you again soon! More 

Level Contributor
131 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

Stayed for two nights. I've stayed in many residence inns and this one is below average. Noticed that our sheets hadn't been changed between guests (strike one), the elevators stayed very dirty our entire stay (two) and we had a significant maintenance problem that they took 2 hours and 3 calls to respond to.

Helpful?
Thank dougmatt_ta
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2016

I don't think this property owns a mop. The floors throughout the property were constantly filthy. After collecting dirty linens, they were placed in the hallway and left for over 24 hours before pickup. Towels were collected from my room, and not replaced. After making a complaint, I found the cleaning staff had "accidentally" flipped the security lever so that... More 

Helpful?
1 Thank Kimiko N
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to provide your feedback after your recent experience at our hotel. We pride ourselves on going above and beyond to make sure our guests are well taken care of during the time that they are in our care. We have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Scottsdale, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 3, 2016

The pros: (1) The price. There is free underground parking if you stay in the main building. (2) The rooms are fine and for a solo traveler, the queen studio offers more space and storage than the typical hotel room. (3) Refrigerators and microwaves are large. (4) It was quiet. (4) Breakfast was not bad and offered reasonable variety. The... More 

Helpful?
Thank sagillette
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to complete a review. I do have some good news in regards to a couple of your points. 1. We are just completing a huge Internet upgrade to our property that should alleviate any internet issues on future visits. 2. We are in the final stages of finalizing details for a TV Channel line... More 

Level Contributor
11 reviews
5 hotel reviews
2 of 5 stars Reviewed July 3, 2016 via mobile

Arrived at about 1pm and was immediately told that check-in was at 3pm. Front desk told me this and did not even check on housekeeping status. I said that we would walk over to the market and come back. After checking in, my wife observed several smudges on the comforter, pillows and sheets (as if someone had make up on... More 

Helpful?
Thank Jason W
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

I appreciate you taking the time to share your feedback so that we can follow up and prevent similar issues in the future. We hope that if your travels bring you back to the area you will stay with us again, giving us a second opportunity to deliver the experience we both expect. More 

Alexandria, VA
Level Contributor
1,378 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 471 helpful votes
4 of 5 stars Reviewed July 2, 2016

Set firmly within the Marriott tradition, this Residence Inn is a good choice for a stay in Salt Lake City. Large room with kitchenette in a quiet corner, expansive public areas, good breakfast selections, a decent pool and free parking -- all of the ingredients for a good hotel. Just a few blocks west of Main Street and not too... More 

Helpful?
Thank jeffl499
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your review. I'm so glad you enjoyed your experience. We look forward to seeing you again when your travels bring you back to the area. More 

Boston, Massachusetts
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

Great hotel. Spacious rooms. Fully equipped kitchens that we coozed multi-course dinners in. Full size fridge and dishwasher too! Housekeeping doesn't seem to like vacuuming during my stay as the same potatoes chips lay crumbled on the living room floor but otherwise it was great service. They host complimentary daily hot breakfast. Complimentary BBQ dinner one night, free apps another,... More 

Helpful?
Thank Savvytraveler147
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your note on Housekeeping. We will follow up with the Room Attendant who took care of your room during your stay to prevent similar issues in the future. I'm so glad you had the opportunity to take advantage of our outdoor space and our social events! We look forward to seeing you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Residence Inn Salt Lake City Downtown

Address: 285 W Broadway, (300 South), Salt Lake City, UT 84101-1808 (Formerly Residence Inn Salt Lake City - City Center)
Location: United States > Utah > Salt Lake City
Price Range: $101 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salt Lake City Downtown 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Residence Inn Salt Lake City/City Hotel Salt Lake City
Residence Inn City Center
Salt Lake City Residence Inn
Residence Inn Salt Lake City Downtown Utah
Hotel Style:
#23 Business Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
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