A Hidden Haven Bed and Breakfast
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1428 Dan Kelly Rd, Port Angeles, WA 98363-9687
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About
#6 of 15 B&Bs / Inns in Port Angeles
Location
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Luxury Inn with enchanting fully equipped cottages. Adjacent to the Olympic National Park near Port Angeles, Forks and Sequim Washington. Nestled in the lush forest at the foothills of the Olympic Peninsula on 20 secluded acres with waterfalls, ponds, plants and wildlife. Hand feed Prancer our private reindeer, fallow deer, spot the turtle and trout that bubble out of our large pond. Meander on our nature trail to experience the local flora and fauna and 100 year old trees. Only a few minutes to the beaches and tidepooling. Ten minutes to Victoria BC. Ferries. Winter snow skiing and snow shoeing close by.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast in the room
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Massage
BBQ facilities
Wifi
Non-smoking hotel
Outdoor furniture
Private check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Seating area
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Sofa
Clothes rack
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Charming
Languages Spoken
English
Location
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Contact
1428 Dan Kelly Rd, Port Angeles, WA 98363-9687
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158Reviews3Q+A21Room tips
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Popular mentions
We truly enjoyed our stay at a hidden Haven. The owner was very nice and helpful. We even got a Christmas gift from the owners which was a nice surprise. Room is cozy and bed is super comfy. The kitchen has all you need. Highly recommend it😊
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Joanne Jones, Owner at A Hidden Haven Bed and Breakfast
Responded 2 weeks ago
Thank you so much we really appreciate your kind review. Hope to see you again someday! Thank you for choosing to stay with us!
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Stayed here 6 nights in the Forrest cottage. Absolutely incredible. Grounds are private, healing, and breathtaking. Very close to a beautiful 22mi hiking trail. Close to Port Angeles. Cabin was clean with no bugs. Kitchen had everything needed. Bathtub and double shower were awesome!! King bed was great. Fireplace was great. Hosts were kind and mellow. Feeding deer was fun. Trail on site is cool. 10/10 would book again
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Date of stay: October 2020Trip type: Traveled as a couple
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We stayed for access to the Olympic National Park during the time of Covid. Check-in was seamless. The facility was clean, comfortable, and reasonably private. After a hiking type day, the tub and shower were welcome. The bed was quite comfortable. The tap water was the best I've had when "on the road".
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Date of stay: September 2020
Location
Cleanliness
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Let me state about the fact. The two nights were good. Then the third one I switched to Morning Dove cottage. The host was rude. On my third night (extension from my two-night stay), I experienced three issues in the house: 1. The bedroom at night was full of small flying bugs. The wall had about 50-100 bugs. It took me a while to clean them up. 2. The hot water was gone half way when I was taking a bath. I wasn’t able to take a shower. 3. Mid night (3am), there was a loud water dripping noise for about an hour. The next morning I called the host about the issue. I asked whether the host can give me some refund for the issues. The host rudely said no. I said if anything else she can help me to have a better experience. She said no. Adding that she doesn’t think I’m lying (hinting I’m lying). Adding that her room never had an issue. Also adding that if I wasn’t able to afford this, I should find a cheaper place. It makes me feel that I’m the troublemaker. To the host: Excuse me. I work for hospitality customer experience industry for years. This is the last thing you should ever do to a customer. The fact your room never had issue is not future proof. You said I could have called you last night. But it was 1am and I just wanted to sleep. You attitude makes me think you don’t know how to handle customer experience. You could have offered me a future stay discount. You didn’t and went the other direction to confront your customer. I would not recommend this place to anyone. If things go well, it goes well. As a guest, if things do not go well at this place, you will feel really offended. …
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Date of stay: September 2020
1 Helpful vote
Helpful
Response from Joanne Jones, Owner at A Hidden Haven Bed and Breakfast
Responded Sep 11, 2020
Response from Joanne: I'm sorry Carl chose to perceive me as rude. I was far from rude. My husband and I have booked our cottages for 21 years now and never once encountered anything like our experience with Carl. He stayed two nights in our Forest Romance Cottage with no complaints. Then at check out time on his second day he called and requested a third night, and wouldn't take no for an answer about getting a discount. So I DID give him a discount on his 3rd night stay. Then he said he wanted a different cottage. So I offered him his choice of 2 of our un -booked cottages at that discounted rate. He chose one, and said he would be out of current cottage in 15 to 20 minutes, which was all after check out time. We politely complied. Then an hour later after giving Carl the key to the cottage he chose, he contacted us again, and said he changed his mind again, and wanted yet another different cottage. Once again we politely complied. Now we are way past check out and Carl is finally moving to the cottage of his second choice. He left some things in his previous cottage which we kindly took to him. Now as for the so called problems. 1. We have never in 21 years had any of the problems Carl described at check out on the 3rd day of his stay. 1. My husband was outside Carl's cottage the night before and said Carl had the doors open after dark. Of course you can't do that or bugs attract to light and all come in. We assume since Carl said tiny flying bugs it was Knats. We have zero control over Carl leaving the doors open and letting bugs in after dark. Cottage windows are all screened. 2. Next complaint: We have not had one guest complain about lack of hot water and we have had many guests. Not to say a hot water tank didn't go out, it might have. But if it did, until Carl's complaint we had no way to know if it was a problem.. Carl did say there was plenty of hot water for a shower the next morning. Hmmm! Next complaint: 3. As for the dripping noise described, we have run numerous guests thru that cottage and never heard of this before. Once again I politely assured Carl we would look into it, and all of his complaints. Carl then proceeded to ask for a refund. I politely told him no and explained why. Once again as the previous time and him wanting a discount, he would not take no for an answer. He became VERY insistant about a refund and started arguing with me about getting a refund. I assured Carl we knew he wasn't lying and would take care of the issues but I could not offer a refund for the issues he experienced, that no other guest had ever had, nor had we even had a chance to check out. When Carl refused to take no for an answer on the refund, I may have sounded VERY frustrated but not rude. Carl also proceeded to tell me my cottage price was rather high. So I simply told him he could choose anytime to stay some where that cost less, and also offered less if he wanted. Carl even called and left a rather lengthy message on my phone after leaving our property and cottage repeating things he said in his review on the phone previously, and more insults about my customer service. By the way Carl even threatened if I didn't give him a refund he would write me a bad review. He told me it was his right. I told him yes it is your right go ahead and do it. In his final message he left on my phone he once again is asking for a reduced rate on a future stay. Wow! If anyone wants to question anything Carl stated please see all our other reviews! Sorry this is such a long reply but I felt I needed to address everything Carl accused us of. Good luck Carl! Hope you have a better experience some where else! I really do! P.S. After checking on all of Carl's complaints and finding no problems what so ever, we also asked the following guests if they experienced any of the things Carl mentioned and they said no! They had a wonderful stay and really enjoyed it. Said it couldn't have been better.
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We deeply enjoyed the trip. Staying at Forest Romance, my wife and I were quite comfortable. We wandered the grounds visiting the fallow deer, trout and koi pond. The gardens were beautiful. Berries were everywhere. I tasted two thimbleberries. Sour and sweet, it's a delicate fruit that taste like tart candy. Sadly, our disabled daughter had been stricken by a kidney stone that was extremely painful. We left at 1 am on our last day. Since she is not vocal and the care provider needed us to be there, we rushed back. I'm writing next to her while she sleeps in her hospital bed. So much for a couple's retreat. A decade has past since our last couple's sojourn. Hopefully, we can return and enjoy a full restful experience before another decade passes. It will be our only future retreat site. It was that spectacular.…
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Joanne Jones, Owner at A Hidden Haven Bed and Breakfast
Responded Aug 29, 2020
Thank you very much for your kind review. We really appreciate. Hope we do see you again someday.
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PRICE RANGE
$326 - $503 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonClallam CountyPort Angeles
NUMBER OF ROOMS
7
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Claim Your Listing Frequently Asked Questions about A Hidden Haven Bed and Breakfast
Which popular attractions are close to A Hidden Haven Bed and Breakfast?
Nearby attractions include Camaraderie cellars (5.0 miles), Elwha Dam Removal Site (2.8 miles), and Elwha River Casino (3.0 miles).
What are some of the property amenities at A Hidden Haven Bed and Breakfast?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Which room amenities are available at A Hidden Haven Bed and Breakfast?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at A Hidden Haven Bed and Breakfast?
Guests can enjoy barbeque facilities during their stay.
Is parking available at A Hidden Haven Bed and Breakfast?
Yes, free parking is available to guests.
What are some restaurants close to A Hidden Haven Bed and Breakfast?
Conveniently located restaurants include Granny's Cafe, Lynn's Caboose, and The Coffee Cottage.
Are any cleaning services offered at A Hidden Haven Bed and Breakfast?
Yes, self serve laundry and a clothes dryer are offered to guests.