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Fairfield Inn Macon West

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Fairfield Inn Macon West
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stopped here for an over night stay on our way to Tennessee. We read multiple reviews of hotels off of I - 475 and decided to choose this one. We chose this hotel because it is of the Marriott chain and had the best reviews on Trip Advisor. We have stayed in many other Marriott hotels and have never... More 

Helpful?
Thank jennadv1
Fort Myers, Florida
1 review
2 of 5 stars Reviewed 1 week ago

Upon entering, a light was on which is usually not the case. The seat cushion of the corner chair was off and lying on the floor. The plastic bag that was suppose to be in the wastebasket next to the desk, was lying on the floor and not in the wastebasket. On the nightstand was a bottle cap similiar to... More 

Review collected in partnership with this hotel

Helpful?
Thank Jill W
Management response:

As the cleanliness of our hotel is a key priority, I am horrified to hear that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a loyal Marriott Rewards Member we hope you choose to stay with us whenever your travels... More 

Saint Louis, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel and great value. Convenient to many options for dining in walking distance. Front desk staff was very friendly and welcoming, recognizing my Platinum status. They also provided great recommendations for dinner within walking distance of the hotel which was great after 10 hours of driving that day.

Review collected in partnership with this hotel

Helpful?
Thank Ken C
Management response:

Thank you so much for your review, and we appreciate your loyalty to Marriott. I am so glad to hear that the staff here was very accommodating while you were visiting our property. Again, thank you for your review.We look forward to serving you again when your travels bring you back to Macon. Thank you Nikia Washington Hotel Manager More 

West Bend, Wisconsin
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this Fairfield as a quick sleep stop on our way down to FL. If I could, I'd give the hotel a 3.5 because the staff is simply amazing! Polite, kind, courteous - I cannot speak highly enough of the people we worked with during our short stay. The rooms are just average; they are definitely starting to... More 

Helpful?
Thank hmrmiller
Management response:

Hmrmiller: Thank you for your review! I am very pleased to hear the staff was very helpful and courteous while you were visiting our property. I couldn't agree with you more about the property being "tired". We are working daily to improve and we will be starting a major renovation soon. I am so glad you enjoyed your stay! Thank... More 

Naples
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 7, 2016

Great desk staff. Very friendly and helpful. Opened elevator door and musk hit us in the face. Not good. A little updating is a must. Opened the door to my room and occupied by Big Roach. Yes dead, legs up and all. Don't know how that got missed. Carpet needs a deep cleaning but room well enough I guess. There... More 

Helpful?
Thank NoWhereSpecial
Management response:

NoWhereSpecial : Thanks you so much for your review! Here at Marriott our guest are our top priority. I am so glad to hear that the front desk staff took really good care of you while at our property. I have also addressed the issue with the bugs and the smell. We are in the process of a major renovation... More 

Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

Platinum elite with Marriott, have almost 100 nights in Marriotts already this year. I can assure you I won't add another in this particular facility. This is the second time I've been here, fortunately the first time, my room wasn't ready, and I found accommodations elsewhere. This time, unfortunately they had my room ready. The place is a mess. I... More 

Helpful?
Thank Fred B
Management response:

FredB: Thanks you for your review and we appreciate you being a Platinum Elite Member. My company recently purchased the property and it has taken a some time to gain access to our social media accounts. As you saw we are undergoing a major renovation to the property. I do apologize for the inconvenience and the issues you had while... More 

Germantown, Tennessee
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 30, 2016

There was a musty smell when we opened the door to the room. There was rust in the bottom of the bathtub, there was rust around the door to the restroom. The room need to be renovated badly. Hotel offers a complementary breakfast.

Helpful?
Thank 1coachman
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Thank you for your loyalty to Marriott and for your feedback. As the General Manager of this hotel I want you to know that we use your feedback as an opportunity to improve. We are currently starting a full renovation and I have also addressed the musty smell with the appropriate team so that it can be corrected. When your... More 

Valdosta, Georgia
Level Contributor
147 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 1, 2016

Very disappointed in this Fairfield. Room smelled musky. I-75 traffic was easily heard. This is just an older hotel and there are too many newer hotels in the Macon area at a competitive price. I will stay elsewhere next time I am in the area.

Helpful?
Thank MikeRSM
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

MikeRSM, Thank you for taking the time to review our hotel from your recent visit. We appreciate your loyalty to Marriott! This hotel is in need of a renovation; we couldn't agree with you more! We are currently making improvements each day and are going to be renovating very shortly under new ownership and management. I hope that you will... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

After 7 hours of driving, booked a room here for the night. (Lifetime Platinum member). Unpacked, turned on TV, didn't work. Office employee came, couldn't resolve, asked if I wanted to switch rooms, I did decline. I told her I'd watch TV on my iPad. She said she would take something off the bill. Woke up, looked at bill, got... More 

Helpful?
Thank Rich A
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Rich A, Thank you so much for your loyalty to Marriott and for taking the time to give us a review. I apologize for my late response; my company has recently purchased the property and I just gained access to the site. I want you to know that I understand your frustration regarding the issues during your stay. Regarding the... More 

dovescry21
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 11, 2016

I stayed at this hotel for a business trip and it was only for 1 day. I checked in after 8pm so there wasn't a line of people so it went fast. I was given a room on the first floor (103) which was great because it was close to the back doors where I was parked. The breakfast in... More 

Helpful?
Thank Kimberly S
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Kimberly S, Thank you for taking the time to give us a review for your recent stay. I am so pleased that you enjoyed your stay. My commitment to you is that throughout the next year you will continue to see positive changes to ensure your stays will only get better! Lisa Heath More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Fairfield Inn Macon, situated right off of I-475, a perfect location for you to rest while traveling through Atlanta to Florida or to GA beaches. Convenient to Macon State, Wesleyan, and Mercer University, the hotel is a perfect choice for you to stay while visiting with your student. ... more   less 

Additional Information about Fairfield Inn Macon West

Address: 110 Plantation Inn Dr, Macon, GA 31210-2075
Location: United States > Georgia > Macon
Price Range: $90 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Macon West 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Fairfield Inn By Marriott Macon West Hotel Macon
Fairfield Inn Macon
Fairfield Macon
Macon Fairfield Inn
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