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Fairfield Inn Macon West

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Fairfield Inn Macon West
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Jacksonville, Florida
Reviewed November 9, 2016 via mobile

I have certain standards I expect based on the type of property I'm staying at. Also, I expect a certain level of security and professionalism from ANY hotel I stay at. I booked this property because I got a travel agent rate, which is also why I stay at so many Marriott properties throughout the year. It's just an overnight...

Zoe M, General Manager at Fairfield Inn Macon West, responded to this review

Hello Keri F, I would like to sincerely apologize for your recent experience at the Fairfield in Macon, West. We have recently undergone a change in management and are currently going through an in depth renovation. We hope to be able to provide an up to date room and hotel experience soon. I would also like to apologize for our...

Bluffton, South Carolina
Reviewed October 26, 2016

OK so even when renovating here is no reason not to vacuum the halls elevators etc so that guests do not have to walk through such a dirty mess to get to their room The room was newly painted, etc, but the bed was still the same old lumpy ones from before. And the air quality in the room was...

Management response:

Our staff would like to convey our sincerest apologies about the quality of your stay. Your concerns are being addressed to ensure future guests do not encounter these issues, especially as our renovations proceed. Please contact me at your earliest convenience so that I may discuss your stay with you. Sincerely, Zoe M. (478)474-9922

Reviewed October 18, 2016 via mobile

We had to attend a funeral in Macon at the Hart Funeral Home at the Cupola and this Fairfield Inn was just a couple of blocks away. Very convenient. Did not know they were currently under renovation but that did not impact our stay. We had a room on the 3rd floor which was already renovated so the room was...

Management response:

Hello Vicki D, Thank you for taking the time to review our hotel. We are pleased you enjoyed your room and the breakfast as well. Our staff is looking forward to finishing the renovations to the hotel. We are sorry for your loss and wish you safety in your travels. Zoe M.

Tampa, Florida
Reviewed October 18, 2016

I've stayed 73 nights at Marriott's this year. This didn't feel like a Marriott. Nice staff, but couldn't check me in properly and made me call reservation line (no prior reservation). Room smelled terrible. Bathroom floor felt dirty, mold growing in shower head and on stability bars. Trash in hall left by someone was ignored by staff. Hall looked like...

40Lisa330, Manager at Fairfield Inn Macon West, responded to this review

Thank you for your loyalty to Marriott and for your feedback! I am sorry to hear of everything that clearly went wrong during your visit. I will address all of your concerns with the appropriate departments to ensure this was an isolated instance. The way that TripAdvisor is set up, I am unable to see your reservation details from here,...

Reviewed October 10, 2016 via mobile

This hotel looks run down from the moment you enter their basic lobby to the when you arrive in your room. Our room smelled somewhat but we didn't complain as we were tired and didn't feel like the hassle of switching rooms. The room was quite small but adequate. The bathroom door wouldn't even shut fully, and the furniture was...

Reviewed September 8, 2016 via mobile

A little more expensive than other hotels in the area. Fairfield by Marriott is always a cookie cutter stay. You know what you will get in a room. You know that it will be a good stay for a night and that usually the only real difference will be the price, based on the location of the property. This property...

Reviewed August 29, 2016

We stopped here for an over night stay on our way to Tennessee. We read multiple reviews of hotels off of I - 475 and decided to choose this one. We chose this hotel because it is of the Marriott chain and had the best reviews on Trip Advisor. We have stayed in many other Marriott hotels and have never...

Management response:

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered while at our property. I would like to speak with you further on the issues you had while at our property. Please give me a...

Fort Myers, Florida
Reviewed August 23, 2016

Upon entering, a light was on which is usually not the case. The seat cushion of the corner chair was off and lying on the floor. The plastic bag that was suppose to be in the wastebasket next to the desk, was lying on the floor and not in the wastebasket. On the nightstand was a bottle cap similiar to...

Review collected in partnership with this hotel
Management response:

As the cleanliness of our hotel is a key priority, I am horrified to hear that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a loyal Marriott Rewards Member we hope you choose to stay with us whenever your travels...

Saint Louis, Missouri
Reviewed August 17, 2016

Very nice hotel and great value. Convenient to many options for dining in walking distance. Front desk staff was very friendly and welcoming, recognizing my Platinum status. They also provided great recommendations for dinner within walking distance of the hotel which was great after 10 hours of driving that day.

Review collected in partnership with this hotel
Management response:

Thank you so much for your review, and we appreciate your loyalty to Marriott. I am so glad to hear that the staff here was very accommodating while you were visiting our property. Again, thank you for your review.We look forward to serving you again when your travels bring you back to Macon. Thank you Nikia Washington Hotel Manager

West Bend, Wisconsin
Reviewed August 13, 2016 via mobile

We stayed at this Fairfield as a quick sleep stop on our way down to FL. If I could, I'd give the hotel a 3.5 because the staff is simply amazing! Polite, kind, courteous - I cannot speak highly enough of the people we worked with during our short stay. The rooms are just average; they are definitely starting to...

Management response:

Hmrmiller: Thank you for your review! I am very pleased to hear the staff was very helpful and courteous while you were visiting our property. I couldn't agree with you more about the property being "tired". We are working daily to improve and we will be starting a major renovation soon. I am so glad you enjoyed your stay! Thank...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Fairfield Inn Macon, situated right off of I-475, a perfect location for you to rest while traveling through Atlanta to Florida or to GA beaches. Convenient to Macon State, Wesleyan, and Mercer University, the hotel is a perfect choice for you to stay while visiting with your student. ... more   less 

Additional Information about Fairfield Inn Macon West

Address: 110 Plantation Inn Dr, Macon, GA 31210-2075
Location: United States > Georgia > Macon
Price Range: $82 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Macon West 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Fairfield Inn By Marriott Macon West Hotel Macon
Fairfield Inn Macon
Fairfield Macon
Macon Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn Macon West staff and other travelers.
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See which rooms travelers prefer

“Wi-Fi was a bit weak in the room but we were at the end of the hall.”
 of 5 bubbles 977kenc, Aug 17, 2016 | Read review
“Get a room away for elevators”
 of 5 bubbles 1coachman, May 30, 2016 | Read review
“Stay away from the Interstate side if possible. Prepare for the musky smel..”
 of 5 bubbles MikeRSM, May 1, 2016 | Read review
“Ask for pool view.”
 of 5 bubbles rkilgo, Oct 24, 2015 | Read review
“Don't choose a room , go elsewhere”
 of 5 bubbles JV371, Oct 4, 2015 | Read review
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