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Fairfield Inn Macon West

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110 Plantation Inn Drive, Macon, GA 31210
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Naples
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great desk staff. Very friendly and helpful. Opened elevator door and musk hit us in the face. Not good. A little updating is a must. Opened the door to my room and occupied by Big Roach. Yes dead, legs up and all. Don't know how that got missed. Carpet needs a deep cleaning but room well enough I guess. There... More 

Helpful?
Thank NoWhereSpecial
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

Platinum elite with Marriott, have almost 100 nights in Marriotts already this year. I can assure you I won't add another in this particular facility. This is the second time I've been here, fortunately the first time, my room wasn't ready, and I found accommodations elsewhere. This time, unfortunately they had my room ready. The place is a mess. I... More 

Helpful?
Thank Fred B
Germantown, Tennessee
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 30, 2016

There was a musty smell when we opened the door to the room. There was rust in the bottom of the bathtub, there was rust around the door to the restroom. The room need to be renovated badly. Hotel offers a complementary breakfast.

Helpful?
Thank 1coachman
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Thank you for your loyalty to Marriott and for your feedback. As the General Manager of this hotel I want you to know that we use your feedback as an opportunity to improve. We are currently starting a full renovation and I have also addressed the musty smell with the appropriate team so that it can be corrected. When your... More 

Valdosta, Georgia
Level Contributor
137 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 1, 2016

Very disappointed in this Fairfield. Room smelled musky. I-75 traffic was easily heard. This is just an older hotel and there are too many newer hotels in the Macon area at a competitive price. I will stay elsewhere next time I am in the area.

Helpful?
Thank MikeRSM
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

MikeRSM, Thank you for taking the time to review our hotel from your recent visit. We appreciate your loyalty to Marriott! This hotel is in need of a renovation; we couldn't agree with you more! We are currently making improvements each day and are going to be renovating very shortly under new ownership and management. I hope that you will... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

After 7 hours of driving, booked a room here for the night. (Lifetime Platinum member). Unpacked, turned on TV, didn't work. Office employee came, couldn't resolve, asked if I wanted to switch rooms, I did decline. I told her I'd watch TV on my iPad. She said she would take something off the bill. Woke up, looked at bill, got... More 

Helpful?
Thank Rich A
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Rich A, Thank you so much for your loyalty to Marriott and for taking the time to give us a review. I apologize for my late response; my company has recently purchased the property and I just gained access to the site. I want you to know that I understand your frustration regarding the issues during your stay. Regarding the... More 

dovescry21
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 11, 2016

I stayed at this hotel for a business trip and it was only for 1 day. I checked in after 8pm so there wasn't a line of people so it went fast. I was given a room on the first floor (103) which was great because it was close to the back doors where I was parked. The breakfast in... More 

Helpful?
Thank Kimberly S
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Kimberly S, Thank you for taking the time to give us a review for your recent stay. I am so pleased that you enjoyed your stay. My commitment to you is that throughout the next year you will continue to see positive changes to ensure your stays will only get better! Lisa Heath More 

Martinsville, Indiana, United States
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 3, 2016

We never planned to stay here. We were driving south and were almost to Atlanta when we realized we left behind very important medication at our hotel in Murfreesboro, Tennessee and had to drive back almost 3 hours to retrieve it and then head back south. We knew there was no way were going to make it to my in-laws... More 

Helpful?
Thank Christopher V
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Christopher V, Thank you for your review! I am so glad you enjoyed your stay. It sounds like the front desk agent thought of everything in order to make sure your reservation was handled properly. I am also happy to hear that you will return so that you can see our hotel's improvements during our renovation! Please let me know... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 1, 2016 via mobile

I visited those hotel while on business trip. I was greeted by Victoria with a warm smile. Yes the hotel needs to be renovated, but this management just purchased this hotel and have great plans to restore. The staff definitely display the Marriott way of courtesy and professionalism. Good things are coming for this location and I will return. I... More 

Helpful?
Thank John H
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Johnny, Thank you for your loyalty to Marriott as a Platinum Elite Member! What a wonderful review to get from a loyal Marriott guest; it truly warms my heart and inspires my staff for our guests to be able to see our vision for a great place to stay and to work. Victoria truly has a spirit to serve that... More 

1 review
2 of 5 stars Reviewed March 24, 2016

Property does not have a fitness area (despite the signs on the front door). Not particularly clean in common areas and breakfast area. The iron in the room ruined a pair of my pants (bottom covered in something black). I would not recommend this hotel unless its the only one available. Not typical of Marriott properties

Helpful?
Thank Bob W
40Lisa330, General Manager at Fairfield Inn Macon West, responded to this review

Bob W, Thank you for your feedback. Please reach out to either Nikia McCoy or me, Lisa, at the property. We would like to speak with you directly to make this situation right. We appreciate your loyalty to Marriott properties and do not feel that we upheld our commitment to you as a valued guest. Thank you, Lisa Heath More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 10, 2016 via mobile

Stopped on our way back to canada ...the only thing good about it is the price . It's old and needs major updating. Pool wasn't open for reasons unknown. Internet was slooooooooooow and not even worth connecting too. Complimentary breakfast was decent. Not all bad, but it needs major revamping, unless it's targeting the super budget crowd.

Helpful?
Thank Rob C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Fairfield Inn Macon, situated right off of I-475, a perfect location for you to rest while traveling through Atlanta to Florida or to GA beaches. Convenient to Macon State, Wesleyan, and Mercer University, the hotel is a perfect choice for you to stay while visiting with your student. ... more   less 

Additional Information about Fairfield Inn Macon West

Address: 110 Plantation Inn Drive, Macon, GA 31210
Location: United States > Georgia > Macon
Price Range: $98 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Macon West 2.5*
Number of rooms: 65
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Also Known As:
Fairfield Inn By Marriott Macon West Hotel Macon
Fairfield Inn Macon
Fairfield Macon
Macon Fairfield Inn
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