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Residence Inn Macon

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Residence Inn Macon
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
florida
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent property. Beds are comfortable, water is hot, quiet place to get some sleep after a long drive. Hot breakfast in the morning is welcomed. We had a one bedroom suite and it has plenty of space.

Helpful?
Thank thenfamily
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

Miami
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect place for an overnight stay travelling up and down 1-75. Beautifully remodeled and the rooms were fantastic. Easy to get on and off 1-75 and there are food options close by. The staff is amazing and everyone was very friendly and accommodating to all request. Our front desk representative, Tommy, was amazing and provided us with very helpful information... More 

Helpful?
Thank AW_Kin
Atlanta, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We we're in town for a big USTA state tennis tournament with a dozen teens and their families. We booked in advance and had no problems getting the rooms/ sizes we needed. Rooms were nice and updated, plenty of outlets, desk for computers, etc. It was very hot and humid outside and the air conditioner worked great and kept us... More 

Helpful?
Thank Cc K
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Location, staff,decor and comfortable all 5 star. Our third stay in as many years and always perfect. The staff couldn't be more welcoming and genuine. Next time in Macon this is where we will stay for sure. Recent common area renovation turned out beautifully.

Helpful?
Thank lauraalphaga
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Indianapolis, Indiana
Level Contributor
173 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 28, 2016

On our way to Florida we stopped off at RI in Macon. Great location and easy to get to from the highway. Comfortable rooms and the breakfast area the next morning had lots of choices. Will keep it in mind for our next big outing

Helpful?
Thank archietek52
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for stopping by the Residence Inn Macon. We are really delighted to hear that our accommodations, facility, and staff meet your expectations We welcome you to stop again when passing through. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2016

We arrived at this hotel, early morning of 6/24/16; a part of a party of 3 couples and their children. A couple had arrived on the 23rd of June, while the 3rd couple arrived few minutes into our arrival. We found the door to the first room assigned us latched shut from the back and could not be opened. So... More 

Helpful?
1 Thank kfahm2016
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Hello Thank you for your comments regarding your stay at the Residence Inn Macon. Although my staff and I continue to do a great job of serving our guests and providing a comfortable and enjoyable lodging experience, it seems you are disappointed. Please understand we all take great pride and strive to make every stay exceptional. There are certain cases... More 

1 review
5 of 5 stars Reviewed June 5, 2016 via mobile

I absolutely loved the hotel. I cannot say enough positive things about the Residence Inn, Macon, GA. I feel that I'm OCD when it comes to booking a hotel room. I worry about cleanliness, bed bugs and overall respect from the staff. The one person that stood out was, Gretchen. Upon check-in she had the best personality and was very... More 

Helpful?
Thank Anita P
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

North Carolina
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 24, 2016

First the good: Spacious rooms. The rooms are remodeled so there is a newer shower and appliances which is nice. The built in desk and spacious sofa definitely makes for a comfortable stay. I appreciate that it is pet friendly but the $100 pet fee (if you only stay 1 or 2 nights) is excessive. More not so good was... More 

Helpful?
Thank Kat O
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Macon with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the... More 

Naples, Florida
2 reviews
5 of 5 stars Reviewed May 23, 2016

After walking out of another nearby hotel that was run down and in dire need of a renovation, we landed at the residence inn.... A great first impression was followed by an exceptional greeting by the front deck clerk. Not only were we able to secure a room for the night, we were all asked all the right questions to... More 

Helpful?
Thank FreakishlyFrank
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Dear Guest Thank you for sharing your experience at the Residence Inn Macon. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed May 19, 2016

We originally had a reservation at another hotel. Upon our arrival, realized that hotel was unable to accommodate us! Travelling with my elderly father, I needed a quick solution. It was 5pm & we had dinner plans with family we hadn't seen in decades, so needed a solution for hotel accommodations & quick. We arrived at the Residence Inn last... More 

Helpful?
Thank Blonderapunzel
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. You will also be happy to know that we have replaced the waffle... More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Macon

Address: 3900 Sheraton Dr, Macon, GA 31210-1721
Location: United States > Georgia > Macon
Price Range: $122 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn
Hotel Style:
#17 Business Hotel in Macon
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