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Holiday Inn Express Hotel & Suites Macon West

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Holiday Inn Express Hotel & Suites Macon West
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166 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Ft. Lauderdale, FL
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for business in late July - spending 5 nights here. The plusses are that the property appears clean and well-maintained, and the décor and style of the hotel should be pleasing to most travelers looking for a place to stop for the night. I should also point out that every hotel seems to have a... More 

Helpful?
Thank tcbell
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear tcbell, Thank you for taking the time to review our property. I am delighted to hear that you found the hotel clean, well-maintained and decorated. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able... More 

Pahokee, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Adrian the general manager was extremely rude and not very accommodating. ..I checked into a room with my children that was not clean..it had condoms..tampon rappers. .dirty towels and my children wanted to know why there was balloons on the floor (condoms ) I was then transferred to a room downstairs away from my party and that room was moldy... More 

Helpful?
1 Thank Clara J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Clara J, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the less than satisfactory level of service you received from our staff... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

Top notch hotel. Very friendly front desk staff!!! 5 stars for them! The hotel was clean upon arrival on the outside and in the lobby area, the rooms were very clean, and with very comfortable beds. Also for a woman who is traveling alone as I do, I felt very safe here.

Helpful?
Thank Janice C
Indianapolis, Indiana
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 7, 2016 via mobile

Stopped here for an overnight during a commute to Florida. This holiday inn is not near the top of my list for holiday inns. It actually left me scratching my head a bit. So pulling up and walking through it looks nice. Probably remodeled recently. The man at the front desk was ok, he was a bit deficient in communication... More 

Helpful?
Thank Ben H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Ben H, Thank you for taking the time to post your comments. We would like to apologize for the issues you had with the room accommodations you received and the breakfast we offer. It is regrettable that we fell below your expectations. Your review will be used to consider improvements needed and we hope that you can give us... More 

Knoxville, Tennessee
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2016

Loved everything about this Hotel. The rooms were clean, the beds comfortable, the breakfast buffet was very nice and the hotel staff were fantastic. So many times when you travel you don't get a good nights sleep because most hotels are situated close to major highways or interstates. This Hotel sits on top of a hill and it was VERY... More 

Helpful?
Thank FlyinMare03
Princeton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2016

Driving a motorcoach I stay at many hotels and it is always refreshing to find front desk workers cheerful and helpful. I found Amy & Brittany to be the perfect example of how to welcome and work with the public. Hotel was good as you would expect with Holiday Inn but they made it an extra nice stay.

Helpful?
Thank GeorgePrinceton
Coral Springs, Florida
Level Contributor
1,922 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 618 helpful votes
3 of 5 stars Reviewed June 20, 2016

The landscape and hotel are well maintained. Its easy entrance and parking. The staff made check in easy. The rooms are fairly standard, have the amenities, I was comfortable. They practice recycling. I did not have breakfast, but did have coffee, everything looked good.

Helpful?
Thank 387indy
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear 387indy, Thank you for taking the time to write us a review regarding your recent stay. We are so pleased you enjoyed your stay with. Your comments encourages our team members to work even harder and consistently delight our guests. Thank you for staying and we all hope to serve you again on your next future visit. Sincerely, Anthony... More 

1 review
1 of 5 stars Reviewed June 18, 2016

Confirmation number 60911377; 10 year Priority Club Member I find out upon arrival that the hotel cancelled my reservation without telling me. All hotels in Macon was full that night, leaving a single female traveler to fend for herself for another hotel room. I just drove in from Atlanta, which I am sure there were plenty of open rooms that... More 

Helpful?
Thank Judy F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Judy F, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.... More 

West Richland, Washington
Level Contributor
258 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

First day at this hotel. Traveling back to Washington. When we arrived it was 103°. First impressions of the hotel was that it was well taken care of. The front desk staff was friendly and helpful. Our king room was spacious, clean and most importantly cool. Air conditioning functioned properly. Only nit was that the bed was obviously well used... More 

Helpful?
Thank Jim D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Jim D, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and it is pleasing to know that you have regarded our friendly and helpful... More 

Saint Louis, Missouri
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 28, 2016 via mobile

No food was out when we went down at 8:45am. No plates, no eggs, no cinnamon rolls, no milk for cereal. Any food that did get put out was cold as ice! The trash cans were flowing over so people were stacking nasty plates on top. The tables NEVER got wiped off. We will NOT be staying here again, and... More 

Helpful?
Thank ctwallis
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear ctwallis, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Macon West, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast experience. We will address these concerns. We take all reviews positive and negative very seriously,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Macon West

Address: 4970 Harrison Rd, Macon, GA 31206-4136
Location: United States > Georgia > Macon
Price Range: $106 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Macon West 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Macon West
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