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Hilton Garden Inn Macon / Mercer University

GardenInn.com$129*
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#3 of 68 Hotels in Macon
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Macon \/ Mercer University
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595 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Start your review of Hilton Garden Inn Macon / Mercer University
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Reviewed 2 days ago NEW

The location is good and it is a nice hotel. But the experience on the whole was disappointing. Service was so-so... they had no umbrella to lend us during a thunderstorm, no free newspapers to read with breakfast, ... the receptionist said she would call us in our room to answer my question concerning using the phone in the room;...

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Helpful?
Thank Simone K
Saint Marys, GA
HOTEL’S FAVORITE REVIEW
Reviewed February 13, 2017 via mobile

I like staying at this hotel. The staff is very . It is convenient in many ways. It is right off the highway. The hotel has a restaurant that is very good. It is also a quiet place to eat and the service was very fast. I like that because when I'm traveling it is nice to not have to...

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Helpful?
1Thank Sputnik_10
About Hotel's Favorite Review
HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University, responded to this review

Sputnik_10, Thank you for recommending our hotel! It is always great to hear when guests have an enjoyable stay, but it means so much to us when someone goes out of their way to recommend us as a place to stay in Macon. I am glad to hear that the staff took good care of you when you were here...

Snellville, United States
Reviewed 2 days ago NEW

The staff was incredibly friendly! The lobby is beautiful, the room was super clean, and dinner in the hotel restaurant was delicious! From start to finish I was very pleased with my experience. It is an awesome location too, I could walk to the workshop everyday at Mercer University. Would totally recommend and I would totally stay there again if...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 512feliciat
Leesburg, Virginia
Reviewed 3 days ago NEW

This hotel is located in Middle Georgia and has an air conditioning system that cuts off every time you leave the room. Be aware that the weather in Georgia is between 90 and 100 degrees from May until September.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisasosby
Savannah, Georgia
Reviewed 4 days ago NEW

When does Hilton charge for self serve breakfast? $10.95 per person for the usual hotel lobby breakfast buffet. Fruit, pastries , juice/coffee and self made waffles????? We had 1 cup of orange juice, 1 coffee, 2 self made waffles and a cup of pineapple. We walked into the lobby, were showed a table and we went to get our food....

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Helpful?
Thank Janine P
HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University, responded to this review

Ms. Janine, I want to apologize for the confusion with our breakfast buffet. Hilton Garden Inn is known for offering a full, cooked to order breakfast with one price to include everything available and anything you may want. The staff certainly should have told you this at check in and when you were seated in the Garden Grille. I will...

Macon, United States
Reviewed 1 week ago

The location is excellent, being right next to Mercer University. The outside environment is excellent. The hotel maintains the same standards as you will find anywhere in the country for a built garden in. The support staff was very friendly and helpful. The room was state-of-the-art. The only downside was some cold scrambled eggs at breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K4728YUmarkc
Ponte Vedra Beach, Florida
Reviewed 2 weeks ago

Our other hotel "lost" our reservation and had no more rooms. Frantically searched for another place for me and my toddler. This had an opening and I took it. Very pleasantly surprised. Very pretty lobby, bar and restaurant area. Room was perfectly comfy and beds peaceful. Only detractor was that the carpet could have probably used a cleaning.

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Helpful?
Thank pontevedragirl
Texas City, Texas
Reviewed 2 weeks ago

A long drive from Texas to granddaughter's graduation. It was the perfect location surrounded by a beautiful campus. Staff excellent. Service excellent. Would recommend this hotel during your visit to Macon.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sandragU6927WF
HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University, responded to this review

Thank you so much for recommending our hotel to the TripAdvisor Community. It means a lot to us when guests take the time to tell everyone about their great experiences at our hotel. Congratulations to your Granddaughter on her graduation from Mercer Medical School! Hospitably, Jonathan Andre

Reviewed 2 weeks ago

Witness almost violently aggressive behavior by front desk employee toward a guest. Guest offered to leave if money was refunded but was told "that's not going to happen". It was horrible and I'll never stay at a Hilton again.

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Helpful?
Thank margaretk562
HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University, responded to this review

Margaret, I apologize for any issues that you may have encountered when you visited our hotel. I can assure you that all of our staff is trained to treat guests with the highest level of respect and they often receive accolades from the TripAdvisor Community. I do hope that you come and visit us again and allow us to give...

Kennesaw
Reviewed 2 weeks ago

My family and I stayed at this hotel just recently as we were attending the graduation of a medical student from Mercer University. The hotel is right on the Mercer Campus which is super convenient, but the hotel is very nice and the Staff even nicer! From the greeting at the front desk to housekeeping to concierge, etc., every single...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joanne G
HGIMacon, General Manager at Hilton Garden Inn Macon / Mercer University, responded to this review

Joanne, I am so glad you found our hotel and you were able to make it your home away from home while you were attending Mercer Graduation. Thank you for the kind words you said about the hotel and staff. It means a lot to get recommendations from guests and I thank you for taking the time to mention this...

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66 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located off I-75, the Hilton Garden Inn Macon / Mercer University hotel is easily accessible to the interstate, on the campus of Mercer University and within minutes of Downtown Macon's Shopping, Dining and Entertainment District. ... more   less 

Additional Information about Hilton Garden Inn Macon / Mercer University

Address: 1220 Stadium Dr, Macon, GA 31204-5501
Location: United States > Georgia > Macon
Price Range: $134 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Macon / Mercer University 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Macon / Mercer University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Macon / Mercer University Hotel Macon
Hilton Macon
Macon Hilton Garden Inn
Hotel Style:
#2 Business Hotel in Macon
#2 Family Hotel in Macon
#4 Romantic Hotel in Macon
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Macon / Mercer University staff and other travelers.
3 questions
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Carnesville, Georgia
11 months ago
San Francisco, California
over a year ago

See all questions (3)

Questions? Get answers from Hilton Garden Inn Macon / Mercer University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“hard to say - I had asked for a room with a view, but it sure didn't turn out that way.”
181simonek, 2 days ago | Read review
“Don't eat breakfast in the lobby it $10.95 per person self serve buffet”
695janinep, 4 days ago | Read review
“If you want a view of Mercer, choose the odd number rooms.”
781vickier, Feb 27, 2017 | Read review
“Great place to stay”
pwrightscj, Feb 18, 2017 | Read review
“First Floor was awesome”
518dannyd, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
GardenInn.com
$129* /night
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Prices are for 1 room, 2 adults
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