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SpringHill Suites Macon

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#9 of 69 Hotels in Macon
Certificate of Excellence
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SpringHill Suites Macon
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325 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Second trip to Florida with the family staying here as a pit stop and I'm glad to say it is still a good clean hotel that can accommodate larger families like ours. We also liked the fact that it's close to Senoia if you have Walking Dead fans in your group!

Helpful?
Thank MPSGT
Tim C, General Manager at SpringHill Suites Macon, responded to this review

Dear MPSGT , Thank you very much for taking time for the wonderful review. We are glad to know your family enjoyed their stay at our property. We look forward to serve you again in future. Sincerely, Tim.C More 

Florida
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The lobby is beautiful and modern. Check in was smooth and staff was pleasant. The hallway was dirty,carpet ripped and the walls are in need of a cleaning. The room had a very modern set up. The beds were ok. The bathroom was also in need of a deep cleaning. Smudges on walls and doors, mold in corner of shower.... More 

Helpful?
Thank Keshia F
Tim C, General Manager at SpringHill Suites Macon, responded to this review

Dear Keisha F , Thank you for the review. Please accept my sincere apologies for your average experience. I have discussed the issues you mentioned in your review with concerned departments. We hope you will give us another chance to provide you excellent service next time. Sincerely, Tim.C More 

Troy, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel for 3 nights on a business trip. The staff was extremely friendly and pleasant. The room was comfortable and clean. The bed was also very comfortable and I slept very well at this hotel. The only complaint I have is with the tv service. Every night there would be a period of time where the... More 

Helpful?
Thank Andiro12
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

At the last minute we had to change our reservation. Because the hotel has a 24 hour cancellation policy. But Kyra made the process smooth for us and we were able to check in a day later. She really helped us and we appreciated her patience and understanding. Further later on when I got settled in our room I cam... More 

Helpful?
Thank Pantina M
Riceville
Level Contributor
229 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I normally stay at Courtyards, Springhill Suites, or Fairfield in and Suites. Springhills have such nice rooms equipped with separate work station and living area. The bathrooms are separate from the shower area and sink. This is really good if your traveling with others. The beds are comfortable and the work out room is equipped with what you need. Rey... More 

Helpful?
Thank Ken K
Gainesville, Florida
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Family of 4 (12 and 15 yr) staying for two nights. Arrive at midnight, room smelled of mold/mildew and AC not working at all. After a lot of conversation at the front desk they begrudgingly gave us two king rooms. (The mold room was the last double). Wife and daughter's room smelled bad, but was cool. My son and I... More 

Helpful?
Thank N_J_M_67
Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Can't say enough good things about the staff, everyone was very friendly. The lady at the front desk helped with ideas for dinner. The breakfast was great for a hotel, cold cereals, oatmeal with all kinds of yummy stuff to add in, eggs and sausage, muffins, bagels, fruit, fresh waffles... The room was clean, decent size for an overnight stop.... More 

Helpful?
Thank kls3214
Milan, Italy
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have spent in the Springhill Suites around 40 nights this year. I would strongly recommend it. Personell is kind and helpful. Rooms are clean and silent despite being close to the highway. Small pool and small gym help to make you feel really comfortable. Would like to come back with my family.

Helpful?
Thank LuxPas76
Tampa, Florida
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped in twice...on our drive north and then on the return a few days later. We were able to use our Marriott points which makes the stay even better. The property is 6 years old and in good shape and well maintained. Our first room was a wheel chair or senior type room. It was very nice with good... More 

Helpful?
Thank photoguy_10
Tim C, General Manager at SpringHill Suites Macon, responded to this review

Hello photoguy_10, Thank you for the five star review.We appreciate it very much and look forward to serve you again when you are in the area. Sincerely, Tim.C More 

Waterloo, Canada
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I'm very loyal to the Marriott chain (I am an Elite member) of hotels due to the high level of quality and service I always receive and this is the first time I've been disappointed. When our family checked in, the front desk clerk wasn't overly friendly and didn't mention anything about us being Elite member; usually the clerk recognizes... More 

Helpful?
Thank Columbia809
Tim C, General Manager at SpringHill Suites Macon, responded to this review

Dear valued guest , We appreciate you being a loyal Marriott customer. Please accept my sincere apologies for the service issues you faced during your stay. Rest assured the appropriate departments have been advised about the issues you mentioned. We hope you will give us another chance to serve you better. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Macon

Address: 4630 Sheraton Dr, Macon, GA 31210-1322
Location: United States > Georgia > Macon
Price Range: $117 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Macon 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Springhill Suites Macon Hotel Macon
Hotel Style:
#3 Family Hotel in Macon
#10 Business Hotel in Macon
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