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Room & Suite (19)
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Macon Marriott City Center
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 69 hotels in Macon
Location
Cleanliness
Service
Value
Enjoy modern and convenient accommodations at Macon Marriott City Center, an ideally located hotel set in the heart of Macon, Georgia and connected to the Edgar H. Wilson Convention Center. We offer 4-Diamond guest rooms and 49,000 square feet of premium event space.
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Room & Suite (19)19
Full view
Property amenities
Free parking
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Canoeing offsite
Books, DVDs, music for children
Parking
Internet
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Vending machine
Patio
Tennis court offsite
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish, Portuguese
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
35Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
Contact
240 Coliseum Dr, Macon, GA 31217-3806
Getting there
Rental CarsSee all Macon rental cars
591Reviews2Q+A94Room tips
Reviews
Traveler rating
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- 53
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Popular mentions
I stayed for a week at the hotel on business and I felt like I was at home. The staff was so friendly and attentive. The starbuck's attendant would see me in the morning after my second day there and have my coffee ready before i even asked for it. The rooms were clean and it was great to have a fridge and microwave. I also felt extremely safe as they were always cleaning and sanitizing the public areas. I look forward to my next trip to Macon and the Marriott.
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Date of stay: October 2020Trip type: Traveled on business
Location
Service
Sleep Quality
Helpful
The rooms are nice and updated. However, housekeeping could be better. My room has a sour fridge that apparently was not even checked while being clean as it was hot inside and sour with nasty water inside. The agent at the desk could be friendlier to guests and recognize their membership status, but he doesn’t seem to care about that nor the guest experience. I had to move rooms and was forced to come down to get my new keys because apparently no one could bring them up. The new room was nice with a good fridge, but the shower was not cleaned due to all the hair and debris inside it. The coffee lids in the rooms are not the proper kind. Overall it’s a great location and comfortable rooms but service was not good.
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Date of stay: October 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Roland Biron, Sales at Macon Marriott City Center
Responded 4 weeks ago
Dear World Traveler, Thank you for taking the time to share your review. We consider your feedback a gift, since you took the time to share how we can improve. Constant improvement is what we strive for. We will energize your points in our regular training so that we can correct this and exceed your expectations next time. Sincerely, R Biron, DOSM
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The hotel is fine the room was fine. Just need to work on customer service, they may need training on how to be respectful, front desk person was rude. I try not to look and ignore things like that but the service was bad.
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Date of stay: July 2020
1 Helpful vote
Helpful
+1
The room was nice on the third floor but down elevators did not work which was a great pain. The room was a bit dated and needs some modern rework. For the price with no restaurant or amenities open I was not impressed.
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Date of stay: July 2020Trip type: Traveled as a couple
6 Helpful votes
Helpful
Response from Stacia Miele, General Manager at Macon Marriott City Center
Responded Jul 13, 2020
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy the style of our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We're also sorry that we were not able to provide you with onsite dining during your stay. Due to COVID-19, we had to modify some amenities for the safety of our guests and employees. We hope you will consider staying with us in the future.
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Hotel is fine for work but dont expect anything special. I've stayed a few times and the majority of the times there has been slight issues. Ambassador Elite privileges dont count for anything here. I even had to ask for basic things and people working desk seem to not be able to do. Like get a glass of milk. I had to ask a UPPER manager for it. Also they seem to bend rules depending on who they assume you are. I have had food delivery to my room most times until tonight. The women working desk lied to the waitr and said the policy was not to let food be delivered to room. Her name is Sie or something. I had to get off a work call to come down and get my food. It wasnt a problem yesterday. It just always something with this property. I havent said anything until now. Just dont expect much staying here. Other reviews mentioning the service are correct. It's a hit and miss here.…
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Date of stay: June 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from staciamiele, Manager at Macon Marriott City Center
Responded Jun 29, 2020
Thank you for taking the time to let us know about your recent experience. Please accept our sincerest apologies for the issues you experienced with regard to guest service, particularly as it relates to Ambassador Elite Privileges. We will work with our team members to make sure they are trained again on the many benefits of being an Ambassador Elite member so that we may better serve you in the future. We hope you will consider staying with us again.
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PRICE RANGE
$127 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott macon city hotel macon
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
220
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Claim Your Listing Frequently Asked Questions about Macon Marriott City Center
Which popular attractions are close to Macon Marriott City Center?
Nearby attractions include Grand Opera House (0.7 miles), Tubman Museum (0.7 miles), and Ocmulgee Heritage Trail (0.7 miles).
What are some of the property amenities at Macon Marriott City Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Macon Marriott City Center?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Macon Marriott City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Macon Marriott City Center?
Yes, free parking is available to guests.
What are some restaurants close to Macon Marriott City Center?
Conveniently located restaurants include Dovetail Crafted Cuisine, The Rookery, and Downtown Grill.
Are there opportunities to exercise at Macon Marriott City Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Macon Marriott City Center located near the city center?
Yes, it is 0.6 miles away from the center of Macon.
Are any cleaning services offered at Macon Marriott City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Macon Marriott City Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Macon Marriott City Center?
The staff speaks multiple languages, including English, Spanish, and Portuguese.