This hotel always promises an early or on time check in and in the 5+ times, it has never delivered. The mobile app promises me a waiting list priority but it doesn't. I come here 3 times a year for a conference. The staff is often rude and the restaurant is incredibly slow.

I tried writing this review previously, but for whatever reason it was rejected. I'll try to be more succinct. The hotel itself is not terrible. Staff was friendly and the room wasn't overly dirty (definitely not the cleanest, but nothing I would complain about). There were a few safety concerns for my toddler (a power strip was laying on the... More 

I've stayed at the hotel before and noticed the service help was out of shorts, some of the help was down right bitter. I just stayed and noticed improvements - friendly staff, clean updated rooms. Overall, great value for downtown proximity.

It seemed like this hotel was entirely understaffed. One hardworking, friendly lady ran the restaurant but couldn't keep up with cleaning up tables. The breakfast buffet was entirely underwhelming! Order a la carte or go out for breakfast instead. The hotel is conveniently located right off the I-16, so it's easy to get around.

I am very late with saying this but I feel that if someone was looking for a very nice hotel and friendly employee's they need to know this is the one hotel to come to. Hopefully you get hotel manager Mr. Jason Walker he will try to accommodation you your entire stay. He was very nice and helpful because I... More 

I was impressed wih the quiet elegance of this hotel during a business trip in Georgia. The hotel met all of my expectations for a Marriot. The restaurant has a relaxing atmosphere, and the food was very good. The staff was very professional. Parking was spacious and convenient, and wiould accomodate even large RVs. I look forward to staying here... More 

AVOID AVOID AVOID!!! Listen, bottom line, if your used to Marriotts, you'd be ashamed for them! Service at the bar, RUDE. "Can't find the TV remote.". Literally too lazy to cook a pizza an hour before closing. "Oh no, we can't cook that now.". So we went back to the room to watch the Olympics, knowing the room service food... More 

I stayed at this location recently for a business meeting at the convention facility. My room was nice, well appointed and clean. The wifi worked well and the bathroom facilities were well done. While staying I also had the opportunity to use the fitness facilities and they were well done and in good working order. There were TVs for each... More 

The Marriott in Macon Georgia located at the convention center is an average Marriott at best. Instead of having meeting rooms capable of handling a midsize crowd of approximately 100 people, they utilize the convention center facility. It is a concrete floor facility suitable for Convention display space but not for a private meeting and certainly not for a catered... More