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Macon Marriott City Center

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240 Coliseum Drive, Macon, GA 31217
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Macon Marriott City Center
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357 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Summerville, Georgia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The front desk staff was friendly and helpful. The rooms were very clean, modern and spacious. There was no noise during the night, allowing me a restful nights sleep. The convenience to the Centreplex was wonderful!

Helpful?
Thank Kristy C
Eatonton, Georgia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel overall has great potential. However, the hotel needs to hire new housekeepers or retrain the housekeepers because the room was not clean when arriving nor during stay. The floor was not vacuumed, not dusted properly, there was a big pink stain from a previous stay on he floor, the bathtub was not clean either. This is why I... More 

Helpful?
Thank Mel G
Mark M, Manager at Macon Marriott City Center, responded to this review

I want to thank you for staying with us, and mentioning positive remarks about our staff friendliness. Nevertheless, cleanliness is key priority for our Hotel and I am very sorry that your room was not cleaned properly. Rest assured that your comments have been shared with the Housekeeping team in an effort to improve our service. I hope you consider... More 

Travelers are raving about these Macon hotels

Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed here every year since this hotel opened for a convention and every year we have problems. This year will be our last my husband says. The rooms have gone down so much. The carpet in our room was filthy, there is mold growing around the shower, the air does not cool properly. There is always a problem... More 

Helpful?
Thank travelchickGeorgia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We always try to stay at Marriott hotels and this fitted in with our road trip. The hotel was modern and clean and we were happy with all aspects of our stay. The room was well equipped and everything was in working order. Wifi access was good and plenty of outlets for charging multiple devices. Room service was good. We... More 

Helpful?
Thank kal8644
Orlando, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this Marriott for the last time, the employees don't care, the cable channels usually don't work and either does the Wi-Fi. And now they add a $5 a day parking fee. The pizza from the restaurant comes doughy and underdone.

Helpful?
Thank kevinleider
Snellville, Georgia
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

This was a nice getaway🤗 all the employees where very nice,professional and so very helpful . I must say thank you. The room we stayed in (708) was very nice when entering. We was able to check in a little early after the agents had some problems helping a guest in front of me, but I was patient since I... More 

Helpful?
Thank lovingit2016
Mark M, Manager at Macon Marriott City Center, responded to this review

I want to thank you for staying with us and mentioning great things about our staff ! We do apologize for the lack of a bath mat and have shared your review with the Housekeeping Department. We will be undergoing renovation later in the year and hope that you will return. Thank you again and safe travels. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We were just stopping through on our way going east. Despite some of the other reviews we had a great experience. The lobby was clean and welcoming. The front desk staff was extremely friendly and helpful, especially Jason. Our room was clean and had all of the amenities. Upon our departure and stop by the Starbucks in the lobby we... More 

Helpful?
Thank Katie S
A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

I have never been so disappointed with a hotel stay. I actually worked for Marriott years ago and can say that the guest experience that Marriott strives for was not delivered by the Macon Marriott City Center. The hotel staff was lackluster at every step from check in to check out. We have three little kids and when we arrived... More 

Helpful?
1 Thank A TripAdvisor Member
Springfield, Georgia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is stepping up its game. I have been here several times and they are getting better every time. I recommend that you go meet Tracy in the Concierge Lounge (8th Floor). She is wonderful and she provides the best Customer Service in the building. She goes out of her way to make her guests feel like family. Keep... More 

Helpful?
Thank Lonnie P
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2016

I was in Macon while my father was in the hospital. I stopped by the hotel to see if they had rooms and they quickly offered they had a hospital rate of $89. I asked if there was anything special i needed to do and they said no. When I returned at midnight, they refused to honor the rate without... More 

Helpful?
1 Thank Sandi H
Mark M, Manager at Macon Marriott City Center, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for the service failure you experienced. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Vintage Restaurant
Cuisines: American
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Macon Marriott City Center

Address: 240 Coliseum Drive, Macon, GA 31217
Location: United States > Georgia > Macon
Price Range: $134 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Macon Marriott City Center 3.5*
Number of rooms: 220
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#18 Business Hotel in Macon
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