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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Macon Marriott City Center
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 71 in Macon
Location
3.8
Cleanliness
4.2
Service
3.8
Value
3.7
Elevate your Georgia travel experience when you stay at Macon Marriott City Center. Located in the heart of Macon, we are the city's only 3-Diamond full-service hotel. Connected to the Edgar H. Wilson Convention Center in Macon Centreplex, our hotel boasts a convenient location near top destinations such as Coliseum Health Systems, downtown Macon and Mercer University. Just 14 miles away from the Middle Georgia Regional Airport, you'll enjoy hassle-free travels when you come in and go out of town.
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Property amenities
Valet parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Canoeing offsite
Books, DVDs, music for children
Paid wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Vending machine
Patio
Tennis court offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
33Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
Contact
240 Coliseum Dr, Macon, GA 31217-3806
Getting there
Rental CarsSee all Macon rental cars
615Reviews3Q+A96Room tips
Reviews
Traveler rating
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Most Recent
We stayed here for a tour of Mercer University. It is a great location. The rooms are spacious and well-appointed. The staff are over-the-top friendly - they really go out of their way to make sure you have everything you need. They seem genuinely happy to be here. I would stay here again.
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded May 2, 2022
Thank you so much for your feedback and wonderful praises of our team. It will be an absolute pleasure to host you again when you are in the area in the future.
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+1
This hotel is filthy and in a poor state of repair. The carpet in the lobby and in the elevator, lobby is deeply stained. The hotel has a large open parking lot, which there is a charge for using. When checking in the said that they could not find my reservation. Lucky, I had my confirmation number. They found me a room. When I pressed the elevator button on which the plastic surround was broken the button was inoperative. I then pressed the other button located at the other end of the elevator bank, and the elevator arrived. On reaching floor six I noticed that the wallpaper in the elevator lobby was peeling off the wall. There was a bag on the floor of empty beer cans. The carpet from the elevator lobby to the hall was greatly stained and spotted. When we reached our room the door was dirty with finger prints and evidence that some sort of sticker had been applied to the door. The bathroom floor was sticky and there were dark stains on the door and the appearance of blood spatter on the wall paper near the door. The desk counter has evidence of splashes of a sugary liquid. The HVAC unit grill and exhaust fan grill in the bathroom had a build up of dust. The headboard on the bed and behind the desk unit had an accumulation of dust. The bathroom amenities were of mixed brand, mostly from Sysco. There were two of us on the reservation, with a request for extra towels. There were two face cloths, two hand towels, and one bath towel. I assume that pets are welcome at this hotel as we counted over eight different dogs during out one night stay. Breakfast was another sad story. We went to the restaurant at 8:30 AM. There was no one to greet us as we entered. We found at table near the buffet. The table had napkins and silver settings. One setting had a knife and fork and the other had a spoon and knife wrapped in a napkin. There were sticky rings on the table from a glass. Various clean tables had crumbs on the table. The buffet had hot and cold food. The coffee was only warm and very strong. The orange juice was in a dispenser and watered down. The muffins were dry, and stale. The fresh fruit had spoiled melon mixed in with the fresh melon. This hotel is a new low in my book for a hotel, and despite Marriott's claim of clean this hotel is about as far from clean as you can get.…
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Date of stay: March 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded May 2, 2022
Thank you for taking the time to provide some feedback about your experience. We will continue to strive to create and maintain a safe, welcoming, and clean atmosphere. While your experience is not typical, we will certainly use this feedback to ensure our procedures and protocols are updated, conducted and followed up upon regularly. I am very confident that your experience will be much different on your next visit and would love the opportunity to handle your reservation personally when are back in the area.
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This hotel was very professional from start to finish. The banquet captain Tesha was amazing and the Bartender Ashley really made you feel at home. I love this hotel and the price is truly worth it can wait to see you all again soon ❤️
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded May 2, 2022
Thank you for your valuable feedback. This is exactly what we love to hear! We look forward to hosting you again soon.
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The hotel is very clean and the staff were very friendly. The bar/restaurant didn't open one evening, so you had to go out for dinner; but the breakfast buffet in the morning was excellent! Parking was easy.
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Date of stay: January 2022
Value
Cleanliness
Service
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded May 2, 2022
We appreciate you for your time and feedback. Thank you for the high praises, our staff loves when we update them on this kind of feedback. We look forward to hosting you again very soon.
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I had the best experience at this hotel, my house keeper Jennifer Willis was the best and made sure we had all we needed plus some and the whole entire staff was great, the customer service was amazing and from breakfast to just entering and exiting the building those days were perfect! Thank you guys so much, I look foward to my next visit!
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded May 2, 2022
Thank you for your feedback! We certainly appreciate the kind words and high praises of our team and service. We will share this feedback throughout the hotel and continue to provide this service that you have come to know and love.
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We needed a place to stay while driving along I-75. We enjoyed great accommodations, quiet room, friendly staff, good fitness room; located near downtown breweries and restaurants. It was nice to take a break during our road trip and Macon was fun to visit.
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Date of stay: December 2021Trip type: Traveled
Room Tip: Great parking-
$10 extra
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Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded Jan 18, 2022
Thank you so much for taking some time to give us your feedback! We would love to host you again soon and welcome you back to see the improvements that are upcoming for our hotel.
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A very welcoming and helpful staff. We were in town for the Chicago concert and a quick getaway from Atlanta. We were welcomed by such a kind, professional and friendly man named Charles Franklin. The next morning we were taken care of at breakfast by Ashley. She was so sweet and helpful. These two are perfect ambassadors for the Marriott name. Thanks for a nice but short stay.
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded Dec 14, 2021
Thank you so much for your kind words, we have shared the feedback within the hotel and will celebrate the success within the team.
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I had stayed here earlier in the year and had a not so pleasant experience but I believe in second chances and this one really showed why! I made a reservation and the staff was able to get me an upgrade into a nice clean king suite with separate living area and two televisions, half bath & large full bath with separate soaking tub. Mobile key worked great and was sent right away. The night staff was great & friendly checking me in and giving me a breakfast voucher with my titanium status. Breakfast was buffet and had lot’s of items, the staff in the restaurant were very friendly and attentive. I had an excellent stay here and will definitely be returning when my travels take me though Macon!
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Date of stay: November 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded Dec 14, 2021
Thank you so much for taking the time to give us some feedback. We are so glad you enjoyed your stay with us. We look forward to hosting you on your next trip to the middle Georgia area.
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The staff is extremely helpful and pleasant. They know me and call me by my first name as soon as I walk in the hotel. Location to my office is extremely important. Great place and people. Highly recommend.
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Date of stay: October 2021Trip type: Traveled
Value
Location
Service
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded Dec 14, 2021
On behalf of our team we thank you for taking the time to give us your feed back and for the kind words. We look forward to your future stays.
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Will stumbled on this Marriott due to the condition of I-16 in that area. Front desk staff was friendly and helpful when asked for dinner alternatives. Check in was smooth and the only question dealt with the $10 overnight parking charge. Also when logging on to internet it appears there is a $9.95 charge. Call to the front deck cleared this up. The double queen bed room was clean and comfortable. Plenty of plugins for electronics. There was an excellent buffet breakfast that included custom made omelets as well as scrambled eggs, potatoes, bacon, sausage, plenty of assorted fresh fruits, oatmeal, yogurt, cold cereals, assorted rolls and pastries and more. This was free rather than take award points. The ladies working the buffet area were friendly, kept things cleaned up and made sure we had utensils, napkins. This Marriott is a very short drive to the city center where there are plenty of restaurants to choose from …
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Date of stay: September 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Kathy Martin, General Manager at Macon Marriott City Center
Responded Dec 14, 2021
On behalf of our team we thank you for taking the time to give us your feed back and for the kind words. We look forward to your future stays.
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PRICE RANGE
$143 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott macon city hotel macon
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
220
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Claim Your Listing Frequently Asked Questions about Macon Marriott City Center
Which popular attractions are close to Macon Marriott City Center?
Nearby attractions include Grand Opera House (0.7 miles), Tubman Museum (0.7 miles), and Ocmulgee Heritage Trail (0.7 miles).
What are some of the property amenities at Macon Marriott City Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Macon Marriott City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Macon Marriott City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Macon Marriott City Center?
Yes, valet parking is available to guests.
What are some restaurants close to Macon Marriott City Center?
Conveniently located restaurants include Dovetail Crafted Cuisine, The Rookery, and Downtown Grill.
Are there opportunities to exercise at Macon Marriott City Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Macon Marriott City Center located near the city center?
Yes, it is 0.6 miles away from the center of Macon.
Are any cleaning services offered at Macon Marriott City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Macon Marriott City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Macon Marriott City Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.