Poor value for money eg no iron/ ironing board in room. Information in room guide out of date & misleading. Had to pay to use washing machines/washing powder which is unusual in my experience for apartment style accommodation. All the garbage bins for use by all guests were…
We had a great couple of nights and were very pleased to have a full kitchen. Everything else was great and comfortable. The couch was very soft and told not to drink from the tap but that’s ok. Highly recommend the glacier walk! No problems in recommending a stay here!
Very nice chalet with everything you need (nice bed, hot water and full kitchen facilities). Staff is also great. I think people forget that Franz Josef is in the middle of nowhere and how hard it is to get simple things, so don't be so demanding ;)
If a “retreat” charges $295 a night, it should provide: - somewhere to eat - walking access to the scenic attraction - not 8km away - free laundry - service - not charge a fee for not washing drying and putting away your own dishes - retreat facilities (eg spa) rather than very…
We had everything that we needed and plenty of space in this modern and neat and tidy chalet. Location was great, probably 2 or 3 minutes from the main strip tucked in behind the mountains but not in sight of FJ glacier. There was apparently a water issue but we were supplied…
"the front 2 bedroom is my choice"
"Try to stay in a chalet far from the reception"
"The newer buildings right by the entrance look way nicer than the ones behind the office."
"I cannot recommend any room because of the poor facilities"
"Just avoid the place. There are plenty of nicer hotels in the centre of Franz Josef"