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The Terrace Motel

Traveler (73)
Room & Suite (39)
Overview
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair access
4 Star accommodation
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (368)
Filter reviews
343 results
Traveler rating
174
133
29
5
2
Traveler type
Time of year
LanguageEnglish
More languages
174
133
29
5
2
Show reviews that mention
All reviews great location glow worms restaurant next door the main road hot scones king studio wildlife centre middle of town good size electric fireplace local attractions within walking distance stayed for two nights small place helicopter flight central location large bathroom
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1 - 5 of 343 reviews
Reviewed 3 days ago via mobile

A really lovely and small town Franz Josef and this motel is just at walking distance from all the thrills,the town has to offer,helicopter rides are just at 2mins walk.The cottages are well equiped with fully functional kitchenette,microwave,dishes,cutlery,a cosy bedroom and additional living room with...More

Date of stay: October 2018
Thank MahaswetaD6
Response from Tom S, Owner at The Terrace MotelResponded 3 days ago

Hi Thank you for your review, we are happy to hear you enjoyed your stay. The heaters all have adjustments on the sides to turn them up, I am sorry and surprised it was not hot enough, it could be the thermostat needed turned up....More

Reviewed 1 week ago via mobile

We stayed here for 1 night in a family room (all the beds were in the same room) which would have had great views of the glacier had it not been raining the whole time. The room was clean and comfortable with huge shower and...More

Date of stay: December 2018
Thank kathleenw534
Response from Tom S, Owner at The Terrace MotelResponded 6 days ago

Hi Kathleen We are happy to hear you enjoyed your room and sorry to hear it rained and you could not enjoy the view. We hope you are able to come back and stay with us again in the future to enjoy the view, when...More

Reviewed 1 week ago via mobile

I must have inadvertently booked two rooms through Agoda. I was not aware of the first booking because I used an incorrect email address. The confirmatory email from Agoda and the motel never reached me and I only learned of the double up upon checking...More

Date of stay: January 2019
Thank bluemanna
Response from Tom S, Owner at The Terrace MotelResponded 1 week ago

Hi Bluemanna It is great to hear you found the room clean and enjoyed our location. We have emailed Agoda about your situation and wait to hear back from them. We aim to offer rooms at competitive price to other rooms of a similar standard...More

Reviewed 1 week ago

Our room was spacious and clean. The staff were helpful about activities in the area. They pointed us toward walks, restaurants, the nearby kiwi facility, and glow worms to see at night. Our room was expensive, maybe a little overpriced even for the area.More

Date of stay: January 2019
Thank Van L
Response from Tom S, Owner at The Terrace MotelResponded 1 week ago

Hi Van We are happy to hear you enjoyed your stay. We aim to offer prices competitive with rooms of a similar standard in our remote area, if you are coming back this way our lowest prices are however only available for direct bookings on...More

Reviewed 2 weeks ago via mobile

We stayed here with a family of 6. I have family in NZ and have stayed all over the South Island in various motels over the years. The front desk lady was very friendly and efficient at checking us in. I like we could park...More

Date of stay: January 2019
Thank Ebranties
Response from Tom S, Owner at The Terrace MotelResponded 2 weeks ago

Hi Ebranties I am very sorry to hear you were disappointed with your stay and we did not meet our normal high standards. I am sorry you found something under the couch, I will talk to the cleaning staff about this and sorry we let...More

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About
Description
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. More Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
11
Price range
$92 - $282 (Based on Average Rates for a Standard Room)
Location
New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
11
Price range
$92 - $282 (Based on Average Rates for a Standard Room)
Location
New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Photos
Traveler (73)
Room & Suite (39)
Nearby
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Questions & Answers
Ask a question
Pat D
August 13, 2018|
AnswerShow all 2 answers
Response from Australian2000 | Reviewed this property |
? Try google
0
Votes
jokl78
June 8, 2018|
AnswerShow all 4 answers
Response from norinebasir | Reviewed this property |
Sorry i have checked with my friends who join me in the trip confirmed there is only heater and you don’t need AC in the room.
1
Vote
NinjaTravelator
March 12, 2018|
AnswerShow all 5 answers
Response from ginger149 | Reviewed this property |
Yes they did.
0
Votes
Room Tips
"All quiet, set back from the highway."
130vanl
1 week ago
Read review
"Any of the rooms look ok"
kenty
Feb 22, 2018
Read review
"Next to the Alice May restaurant. Ask at the motel for a coupon."
joepaulsenngoro2
Jan 27, 2018
Read review
"Could see a Glacier looking out our cottage window. Very quiet and well heated"
DenandGrace
May 21, 2017
Read review
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