We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Terrace, Franz Josef Glacier

Save
Share
15 Cowan Street, Franz Josef, Westland Tai Poutini National Park 7886 New Zealand
Lowest prices for your stay
Booking.com
$85
View deal
Free cancellation until 10/12/22
Hotels.com
FindHotel
$72
View deal
Expedia.com$84
Travelocity$84
Priceline
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (87)
Room & Suite (40)
Dining (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 13 hotels in Franz Josef
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Hiking
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Complimentary tea
Show more
Room features
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
429Reviews4Q+A51Room tips
Traveler rating
  • 228
  • 154
  • 37
  • 6
  • 4
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kirsty wrote a review Jul 2022
9 contributions2 helpful votes
Loved staying here, it was clean, spacious and the beds were comfortable. Felt very welcomed on arrival by Allan and the team who were friendly and helpful, giving us lots of information about options in Franz Josef. View of mountain from our window extra special. Would definitely stay here again.
Read more
Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Shane B wrote a review Apr 2022
Te Awamutu, New Zealand762 contributions172 helpful votes
Place is in a great locaation TA No1 rated restaurant right next door, easy walking distance to several bars and 4 square supermarket. It is also set up for motor homes and backpackers so has good laundry facilities. Room was good, clean good facilities fridge, microwave etc. Would not hesitate to stay here again location pushes it to 5*.
Read more
Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: We had a room in the back away from main road.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
janine_k1 wrote a review Nov 2021
Nelson, New Zealand83 contributions52 helpful votes
We booked a king studio as we were only staying 1 night. I wished we had stayed longer as this is a perfect stopover on the West Coast. We had a spacious room with a comfortable bed and the bathroom looked brand new it was so clean! Parking outside our room a bonus and a short walk to the village. The area was really quiet and was nice listening to birdsong in the morning and looking at the amazing scenery. Probably helped that we had perfect weather! The owner was friendly and gave us a voucher for the neighbouring restaurant (Alice May) which was great for dining. Would definitely like to go back for longer!
Read more
Date of stay: November 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Local Girl wrote a review Oct 2021
Alexandra, Otago, New Zealand38 contributions8 helpful votes
We booked a two bedroom apartment for two adults and two children on a two night special. The apartment was extremely clean, comfortable and had everything we needed. Of note the shower was really awesome with great pressure. The welcome we received was very warm and welcoming. Just 5 minutes walk away we found glow worms which were a highlight of our children's stay. We would definitely stay again if on the coast and would highly recommend this motel! Thanks Alan and team for your hospitality, most appreciated.
Read more
Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded May 14, 2022
Hi Anna, It's great to hear you enjoyed your stay and our location. We hope you can come back and stay with us again soon, when you do, please book directly on our own website for our lowest prices. We hope the rest of your trip went well. Kind Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen R wrote a review Jul 2021
9 contributions1 helpful vote
Absolutely lovely well presented Motel and so close to all the amenities the town has to offer. We were invited to look at several rooms which was very kind, very helpful staff member, she was just delightful. Room was very quiet on the whole quite clean and tidy, little mould on top of the sink in the bathroom against the wall but everything else was great. Except ... the bed, it was sooo hard!!! Could have had a better nights sleep on the floor, thought is was just me but hubby also tossed and turned all night and shared my sentiments in the morning. What a lovely little town that is feeling the affects of no tourism
Read more
Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded May 14, 2022
Hi Karen, Thank you for taking the time to post a review, customer feedback is very important to us. We are very happy to hear you found our staff very helpful and the room is cleaned and tidy. Thank you for pointing out there is little mould on top of the sink against the wall, we will defiantly pay more attention to all the small corners. I am sorry that you found the bed is hard but we have good feedbacks from other customers perviously. We also have another room types with super king size bed and we hope you can stay with us again to try it in the near future. Kind Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennie C wrote a review Jun 2021
Mount Maunganui, New Zealand18 contributions18 helpful votes
Super place to stay. So clean & spacious. Bed very comfortable. Parking at front door. Bit of paradise here, birds singing, mountain views. Super lovely helpful young lady at front desk, she even offered to help carry our bags into room. Lovely restaurant right next door.
Read more
Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded Jan 11, 2022
Hi Jennie, Thank you for taking the time to write a review, we are very happy to hear you enjoyed your stay and found everything satisfactory. We hope you can stay with us again in the future. Kind Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kayesey wrote a review May 2021
Timaru73 contributions24 helpful votes
We stayed 3 nights in May,arrived late after our drive from Stewart Island. Second day poured with rain but still managed to walk around the Village. Lovely views of the mountains and Croz glacier once weather cleared. We had the studio with mountain views and kitchen, large unit, neat and tidy. A great motel, friendly staff and owner. The only gripe was the dish wash detergent was not refilled, in spite of us leaving it on the bench - surely a good hint??
Read more
Date of stay: May 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded Jul 17, 2021
Hi Kayesey, We are very happy to hear you enjoyed your stay and found the room neat and tidy. I am sorry our housekeep team did not refill the detergent. I will remind them and make sure it won't be happen again. We hope you can stay with us again in the future, when you do please book directly on our website for our lowest prices. Kind Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C M Dobbie wrote a review Feb 2021
New Plymouth, New Zealand149 contributions40 helpful votes
Meet by very friend staff, room was comfortable. Very clean and a nice space. Mountains were in the back - amazing view. Very handy to restaurants and activities. Restaurant was just next door and town just down road.
Read more
Date of stay: February 2021
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded Jul 17, 2021
Hi We are very happy to hear you enjoyed your stay and found the room comfortable. We hope you can stay with us again in the future, when you do please book directly on our website for our lowest prices. Kind Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stuti88 wrote a review Jan 2021
New Delhi, India42 contributions9 helpful votes
It is a quaint, nice place nestled amongst hills in the cute, little town of Franz Josef. Decently sized rooms with all the amenities that you could hope for. A walking distance from hot pools, glacier valley, eateries and supermarket. It also provides enough parking space for your vehicle with the fuel station nearby. The motel also provides discounts and coupons for some quick bites and fine dining nearby. We also got free scones one evening by the motel guys! Simply loved our stay there.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded May 20, 2021
Hi Stuti, We are happy to hear you enjoyed your stay at the Terrace Motel. We are glad you enjoyed the warm fresh scones. Thank you for the positive comments and feedback. If you ever comeback to our beautiful West Coast we would look forward to welcoming you and your family again. Best regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ash P wrote a review Jan 2021
Perth, Australia15 contributions3 helpful votes
Excellent and courteous service, spacious room and superb top quality new kitchen and bathroom. Very clean and well presented throughout. Handy location, as for anywhere in Franz. Can recommend to anyone staying down the West coast. We have no connection with The Terrace except as happy customers.
Read more
Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: All fairly equal, very quiet street.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Tom Skinner, Owner at The Terrace, Franz Josef Glacier
Responded Jan 21, 2021
Hi Ash, We are happy to hear you enjoyed your stay and would recommend us. We hope you can come back and stay with us in the future. When you do, please book directly on our website for our lowest prices. We hope the rest of your holiday went well. Regards, Gaki
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$76 - $112 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFranz Josef
NUMBER OF ROOMS
11
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Terrace, Franz Josef Glacier
Which popular attractions are close to The Terrace, Franz Josef Glacier?
Nearby attractions include Te Koha Gallery (0.2 miles), Franz Josef Clay Target Shooting (0.1 miles), and Tatare Tunnels Walk (0.02 miles).
What are some of the property amenities at The Terrace, Franz Josef Glacier?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at The Terrace, Franz Josef Glacier?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Terrace, Franz Josef Glacier?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Terrace, Franz Josef Glacier?
Yes, free parking is available to guests.
What are some restaurants close to The Terrace, Franz Josef Glacier?
Conveniently located restaurants include Alice May, Monsoon Bar & Restaurant, and BLUE ICE RESTAURANT & BAR.
Is The Terrace, Franz Josef Glacier located near the city center?
Yes, it is 0.1 miles away from the center of Franz Josef.
Are any cleaning services offered at The Terrace, Franz Josef Glacier?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Terrace, Franz Josef Glacier?
Many travelers enjoy visiting Church of St. James (6.8 miles).
Does The Terrace, Franz Josef Glacier have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Terrace, Franz Josef Glacier accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.