The Terrace, Franz Josef Glacier

The Terrace, Franz Josef Glacier

15 Cowan Street, Franz Josef, Westland Tai Poutini National Park 7886 New Zealand
Easy to find and central
Traveler (87)
Room & Suite (40)
Kitchenette
Dining (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#6 of 12 hotels in Franz Josef
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Hiking
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Complimentary tea
Room features
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English

Location

15 Cowan Street, Franz Josef, Westland Tai Poutini National Park 7886 New Zealand
441Reviews4Q+A51Room tips
Traveler rating
  • 233
  • 157
  • 38
  • 6
  • 7
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Kayesey wrote a review May 2021
Timaru
5.0 of 5 bubbles
We stayed 3 nights in May,arrived late after our drive from Stewart Island. Second day poured with rain but still managed to walk around the Village. Lovely views of the mountains and Croz glacier once weather cleared. We had the studio with mountain views and kitchen, large unit, neat and tidy. A great motel, friendly staff and owner. The only gripe was the dish wash detergent was not refilled, in spite of us leaving it on the bench - surely a good hint??
Read more
Date of stay: May 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded Jul 17, 2021
Hi Kayesey, We are very happy to hear you enjoyed your stay and found the room neat and tidy. I am sorry our housekeep team did not refill the detergent. I will remind them and make sure it won't be happen again. We hope you can stay with us again in the future, when you do please book directly on our website for our lowest prices. Kind Regards, Gaki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rowena B wrote a review Feb 2020
Horsham, United Kingdom
5.0 of 5 bubbles
To be greeted with a smile once is great but here it happens every time. So helpful and kind, our room was fab, well appointed and spacious with a good washroom. Home cooked scones were a lovely touch as was the provision of some laundry powder. The list of sights to see upon leaving a nice thing to do and very useful.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom S, Owner at The Terrace, Franz Josef Glacier
Responded Feb 18, 2020
Hi Rowena We are very happy to hear you enjoyed your stay and the little touches. We hope you can come back and stay with us in the future - when you do, please book directly on our website for our lowest prices. We hope the rest of your holiday goes well. Regards Logan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Local Girl wrote a review Oct 2021
Alexandra, Otago, New Zealand
5.0 of 5 bubbles
We booked a two bedroom apartment for two adults and two children on a two night special. The apartment was extremely clean, comfortable and had everything we needed. Of note the shower was really awesome with great pressure. The welcome we received was very warm and welcoming.
Just 5 minutes walk away we found glow worms which were a highlight of our children's stay.
We would definitely stay again if on the coast and would highly recommend this motel! Thanks Alan and team for your hospitality, most appreciated.
Read more
Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded May 14, 2022
Hi Anna, It's great to hear you enjoyed your stay and our location. We hope you can come back and stay with us again soon, when you do, please book directly on our own website for our lowest prices. We hope the rest of your trip went well. Kind Regards, Gaki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PJswan wrote a review Feb 2023
Adelaide, Australia
5.0 of 5 bubbles
We enjoyed our 2 night stay at the Terrace thanks to the lovely interactions with the management. The spotless studio rooms (no kitchen) are not overly large but adequate with a queen and single bed. Bathrooms are roomy and modern. Being able to park right out front is a bonus. An on-site bbq is handy but byo oil and utensils or make do with a knife and fork. Wifi is slow but not unexpected in this area. The excellent Alice May restaurant is right next door and the 10% discount is a bonus.
We recommend this motel and would stay again.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie R wrote a review Mar 2020
5.0 of 5 bubbles
We stayed here for 3 nights in February. The room was clean, comfortable and very spacious with a large bathroom. The kitchenette had a microwave, kettle and was well equipped. There are some lovely touches such as warm freshly-baked scones with butter and being delivered to the room at about 5.00pm every day (we made a point of being there!) and free glow worm walks being offered on several evenings. The motel is very close to all the amenities of Franz Josef. Highly recommended!
Read more
Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom S, Owner at The Terrace, Franz Josef Glacier
Responded Mar 6, 2020
Hi Debra Thank you for the positive feedback. We are very happy to hear you enjoyed your stay and would highly recommend us. We hope you enjoyed your 3 nights in our special part of the world. We hope you can come back and stay with us again in the future, when you do, please book on our website directly for our lowest prices. We hope the rest of your trip goes well. Regards Logan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stuti88 wrote a review Jan 2021
New Delhi, India
5.0 of 5 bubbles
It is a quaint, nice place nestled amongst hills in the cute, little town of Franz Josef. Decently sized rooms with all the amenities that you could hope for. A walking distance from hot pools, glacier valley, eateries and supermarket. It also provides enough parking space for your vehicle with the fuel station nearby. The motel also provides discounts and coupons for some quick bites and fine dining nearby. We also got free scones one evening by the motel guys! Simply loved our stay there.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allan Glen, Owner at The Terrace, Franz Josef Glacier
Responded May 20, 2021
Hi Stuti, We are happy to hear you enjoyed your stay at the Terrace Motel. We are glad you enjoyed the warm fresh scones. Thank you for the positive comments and feedback. If you ever comeback to our beautiful West Coast we would look forward to welcoming you and your family again. Best regards, Gaki
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AJMil95 wrote a review Dec 2022
4.0 of 5 bubbles
Stayed here for 2 nights on our tour of NZ. Staff were very friendly and helpful with great communication. They emailed us beforehand recommending places to visit on our journey there....which we found really useful. It was raining very heavily when we arrived so they loaned us an umbrella to go out to eat. The room itself was fine and comfortable...if a little dated. The television must be the oldest model we have seen for a number of years, and the TV channels available were very limited. Not a major issue but we would imagine a family might struggle for evening entertainment. Also the information in the room stated that bed would be made if no personal belongings were left on it...and ours wasn't which was slightly disappointing. Overall though a pleasant comfortable stay.
Read more
Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa E wrote a review Mar 2020
solihull
5.0 of 5 bubbles
Fantastic stay in a modern, clean and well equipped motel within a minutes walk of the main Street, shops, bars and activities. We came back one afternoon to the offer of complimentary warm freshly baked scones and jam. If that's not enough to tempt you then the friendly staff and warm welcome will. Definitely recommend for a stay in Franz Josef!
Read more
Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom S, Owner at The Terrace, Franz Josef Glacier
Responded Mar 16, 2020
Hi Lisa We are very happy to hear you enjoyed your stay and would recommend us. We hope you can come back and stay with us again in the future, when you do, please book on our own website for our lowest prices. We hope the rest of your holiday goes well. Regards Logan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnotheranonDerby wrote a review Jan 2020
Derby, United Kingdom
4.0 of 5 bubbles
Stayed for two nights in a studio room. Room was spacious, well equipped and had a good sized bathroom. Welcome at check-in was friendly.
Added bonuses; the free guided walk to see glow worms, a free small bottle of milk each day and decent umbrellas to borrow!
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom S, Owner at The Terrace, Franz Josef Glacier
Responded Jan 26, 2020
Hi We are happy to hear you enjoyed your stay with us and found your rooms spacious. We hope you can come back and stay with us in future, when you do please book directly on our website for our lowest prices. Regards Logan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SueB wrote a review Feb 2020
Honiton, United Kingdom
5.0 of 5 bubbles
We stayed here due to a car breakdown earlier as we weren't able to get to our next stop that night.
Good sized rooms, bathroom good shower, kitchen facilities adequate. Plenty of living room space, good to have all rooms separate from each other. We only stayed 1 night and ate out at restaurant next door (Alice May) but looked like there were enough basic cooking facilities if needed. Reported there was a faulty light bulb and fire was a bit noisy, but overall very good.
Highly recommended.
Read more
Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom S, General Manager at The Terrace, Franz Josef Glacier
Responded Feb 14, 2020
Hi Thanks for the recommendation, we are happy to hear you enjoyed your stay with us. Hopefully you can stay with us again in the future, when you do please book directly on our website or call in for our lowest prices. We hope the rest of your holiday goes well. Regards, Logan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat D asked a question Aug 2018
1 contribution
Where is the west land motel in sacramento calf
Answer from Australian2000
Sydney, Australia217 contributions61 helpful votes
? Try google
Jimmy Ong asked a question Jun 2018
Kuala Lumpur, Malaysia866 contributions290 helpful votes
Is there AC in the room? If no, will it be hot in Dec and difficult to sleep?
Answer from norinebasir
Singapore, Singapore7 contributions
Sorry i have checked with my friends who join me in the trip confirmed there is only heater and you don’t need AC in the room.
NinjaTravelator asked a question Mar 2018
Perth, Australia12 contributions16 helpful votes
does this motel have laundry facilities?
Answer from ginger149
Melbourne, Australia12 contributions3 helpful votes
Yes they did.
Jenna S asked a question Feb 2017
West Hollywood, Florida
What is the exact address and postcode?
Answer from Thomas K
Cessnock, Australia101 contributions69 helpful votes
so sorry.I have not logged in for ages and only just saw your question. I see have others have answered ! Enjoy
Shane B wrote a tip Apr 2022
Te Awamutu, New Zealand812 contributions181 helpful votes
5.0 of 5 bubbles
"We had a room in the back away from main road."
Read full review
Ash P wrote a tip Jan 2021
Perth, Australia17 contributions4 helpful votes
5.0 of 5 bubbles
"All fairly equal, very quiet street."
Read full review
Amanda A wrote a tip Oct 2020
40 contributions10 helpful votes
5.0 of 5 bubbles
"Epic view of the mountains from our room. Luxury super king bed. Amazing spa bath"
Read full review
SShravanKumar wrote a tip Nov 2019
Mumbai, India21 contributions3 helpful votes
5.0 of 5 bubbles
"Choose the Executive room at slightly higher price due to the spa"
Read full review
pheven wrote a tip Apr 2019
53 contributions4 helpful votes
5.0 of 5 bubbles
"We had room 16 It was great with greatviews and access"
Read full review
Not the right property for you?
There are more places to choose from in the Franz Josef area.
PRICE RANGE
$77 - $101 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFranz Josef
NUMBER OF ROOMS
11
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE TERRACE, FRANZ JOSEF GLACIER $77 - Updated 2024

Frequently Asked Questions about The Terrace, Franz Josef Glacier
Which popular attractions are close to The Terrace, Franz Josef Glacier?
Nearby attractions include Te Koha Gallery (0.2 miles), West Coast Wildlife Centre (0.05 miles), and Tatare Tunnels Walk (0.02 miles).
What are some of the property amenities at The Terrace, Franz Josef Glacier?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at The Terrace, Franz Josef Glacier?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Terrace, Franz Josef Glacier?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Terrace, Franz Josef Glacier?
Yes, free parking is available to guests.
What are some restaurants close to The Terrace, Franz Josef Glacier?
Conveniently located restaurants include Alice May, BLUE ICE RESTAURANT & BAR, and Monsoon Bar & Restaurant.
Is The Terrace, Franz Josef Glacier located near the city center?
Yes, it is 0.1 miles away from the center of Franz Josef.
Are any cleaning services offered at The Terrace, Franz Josef Glacier?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Terrace, Franz Josef Glacier?
Many travelers enjoy visiting Church of St. James (6.8 miles).
Does The Terrace, Franz Josef Glacier have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Terrace, Franz Josef Glacier accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
All Franz Josef HotelsFranz Josef Hotel DealsLast Minute Hotels in Franz JosefHotels near The Terrace, Franz Josef Glacier
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars