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Chateau Tongariro Hotel

1,738 reviews
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Traveler (843)
Room & Suite (208)
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Overview
  • Excellent33%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible4%
Travelers talk about
“high tea”(193 reviews)
“chateau tongariro”(121 reviews)
“old world charm”(64 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,738)Write a Review
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All reviewshigh teachateau tongariroold world charmruapehu roomnew wingmain restaurantgrand old ladynew zealandsconesnational parkafternoon teapihanga cafedining roompiano playerlounge areagolf coursecelebration package
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1 - 5 of 1,538 reviews
Reviewed 4 days ago via mobile

Well The Chateau certainly gets top marks for being a bit quirky. Located in a pretty and isolated spot near the base of the mountain. But it does bill itself as a five star Chateau style hotel. But really? I didn’t hate my stay, but...More

Thank Ham M
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 2 days ago

Dear guest, thank you very much for your recent stay with us. It is regretful that your stay with us was not so pleasant and we do apologise for that. We have shared your feedback with our executive management team who will deal with it...More

Hotel's Favorite
Reviewed September 26, 2017

We've been to the Chateau Tongariro several times for the same reason: you're getting as far away from the maddening crowds as possible. Located on the side of an active volcano (comes complete with ski resort and golf course) the Chateau has been a great...More

2  Thank themolitors
Response from UdeySingh, Front Office Manager at Chateau Tongariro HotelResponded September 27, 2017

Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcome you again.

Reviewed 4 days ago

My room on the second floor was awful. I have never been to a hotel where I was in a hurry to leave the second I arrived. Here in the middle of no where was a pseudo pretentious hotel with "dinner reservations required", "high tea",...More

1  Thank Doug B
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 2 days ago

Dear guest, thank you very much for your recent stay with us. It is regretful that your stay with us was not so pleasant and we do apologise for that. We have shared your feedback with our executive management team who will deal with it...More

Reviewed 6 days ago

I found this historic old hotel absolutely charming, with LOTS of personality. If you like to feel like you're truly experiencing historical elegance & the personality of Tongaririo National Park, this is the place for you. However, it had drawbacks... no air conditioning and we...More

Thank Kleetampa
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 2 days ago

Dear guest, thank you very much for your recent stay with us. We appreciate your valuable feedback and look forward to welcome you again.

Reviewed 6 days ago

I had been so looking forward to the 2 night stay at this hotel. When we arrived the weather was not in our favour and we couldn't see the magnificent scenery, however not a fault of the hotel. We had booked this through Trailfinders a...More

Thank Nicki1953
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded yesterday

Dear guest, thank you very much for your recent stay with us. It is regretful that your stay with us was not so pleasant and we do apologise for that. We have shared your feedback with our executive management team who will deal with it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Golf course
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$94 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$94 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (843)
Room & Suite (208)
Dining (85)
Pool & Beach (6)
Business Center & Event Rooms (9)
Family and Play Areas (8)
Questions & Answers
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telzangel
November 29, 2016|
AnswerShow all 4 answers
Response from Guido P | Reviewed this property |
Yes it does
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Room Tips
"pay for a room on the higher floors probably"
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"There's no way to predict a view based on room number - ask the staff. View in Rm 210 was OK, but not..."
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"Upgrade to a spa room"
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"You can drive up to the front door to offload rather than haul up from the car park."
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