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If you are after a great location and old world charm and history in a hotel then this is the place for you.
However if you are after top class service and 5 star comforts then head elsewhere.
One of the main shortcomings we encountered...More
We've been to the Chateau Tongariro several times for the same reason: you're getting as far away from the maddening crowds as possible. Located on the side of an active volcano (comes complete with ski resort and golf course) the Chateau has been a great...More
2 Thank themolitors
Response from UdeySingh, Front Office Manager at Chateau Tongariro HotelResponded September 27, 2017
Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcome you again.
The surcharge seems to be common in NZ but it is illegal in Europe. Nice little earner. The hotel is very much faded grandeur with peeling wallpaper and other signs of a big asset that may not be paying its way enough for maintenance to...More
We stayed in the old wing and had a lovely family room. The only negative was the slight 'public bathroom' smell emanating from our bathroom. Despite this, it was clean and tidy and imagine this is more old plumbing that anything.
I do like to...More
Friends booked the Chateau as a bit if luxury to finish off our last night of a 5 day road trip. How impressive this grand old lady stands as you enter from the park. Checking in was a little slow as many people arrived together...More
Response from ChateauHMGT, Front Office Manager at Chateau Tongariro HotelResponded 2 days ago
Dear Guest, thank you very much for your recent stay with us. We are pleased to hear that your stay with us was pleasant. The credit card authorisation is to ensure the credit card is valid. Also it verifies that the credit card is not...More