We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chateau Tongariro Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Chateau Tongariro Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,498 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,324: English reviews
Start your review of Chateau Tongariro Hotel
 Click to rate
Sydney, Australia
Reviewed today NEW

This is an iconic hotel in a stunning location. I fell in love with it 20 yrs ago and had always wanted to stay there. I finally got that chance for one night in December 2016, as part of a driving holiday around the lower part of the North Island. I was travelling with my husband and 19yr old son....

 Report
Helpful?
Thank Lea016
Auckland Region, New Zealand
Reviewed yesterday NEW

It felt like a very "grand" experience, stepping back in time and elegance. Lots of very friendly, helpful staff. Our room was spacious, comfortable and well appointed. The beds were comfy - but so so many hotels lack good pillows - this was one of them. The shower was perfect. We had a family room (2 adults 2 teenagers). We...

 Report
Helpful?
Thank Riotrioadventures
Adelaide, Australia
Reviewed yesterday NEW

We thoroughly enjoyed our two night stay in this wonderful elegant hotel, watching the sunset in the library, enjoying a glass of bubbles or sipping a cocktail in the lounge whilst relaxing to the piano, it was all that we thought it would be! The room was well heated and well appointed. Dinner was memorable and we were well looked...

 Report
Helpful?
Thank Stephanie G
Reviewed yesterday NEW

We stayed in one of the villas (Fergusson Units) behind the main Chateau building. The staff were friendly and helpful, but at reception especially you noticed that staff were often inexperienced and did not have much knowledge of the area. The unit and the whole chateau facility could do with some investment and upgrading, but the unit was clean and...

 Report
Helpful?
Thank Kelly E
Auckland Region, New Zealand
Reviewed 2 days ago NEW

Was really looking forward to staying at the chateau on our recent trip to national park to complete the tongariro crossing. The hotel is pretty iconic for the national park area and located right underneath mount Ruapehu with beautiful views from whatever room you stay in. But when you enter the hotel... The gentleman on check in was friendly and...

 Report
Helpful?
Thank Adventurouskiwiii
Sherman Oaks, CA
Reviewed 3 days ago NEW

We stayed here for 3 nights and found it comfortable, clean and accommodating. The duty manager, Sumit Sood appeared to keep a watchful eye on the service staff and the result was very responsive and helpful service. The food in the restaurants was good though not memorable and the wait staff, mostly young adults on work/travel visas was quite good.

 Report
Helpful?
Thank reachingdreams
Auckland, New Zealand
Reviewed 3 days ago NEW

We loved it!!! The Chateau is such a treat. The staff are so professional and helpful. It has its own movie theatre! They shows movies all day and in the evening. there is a movie at 4pm each day on the history of the Chateau. We had high tea there which was divine; dinner at the restaurant which was also...

 Report
Helpful?
Thank Fleur M
Reviewed 4 days ago NEW

The location of the Chateau is obviously fantastic, unfortunately we felt very let down by the service and attitude of the staff. The view from our room was great but the bathroom was very run down and in poor condition with broken fixtures and a shower head at chest height. Its always amusing when staff ask you how your stay...

 Report
Helpful?
Thank Phillip H
Whitianga, New Zealand
Reviewed 6 days ago NEW

Check in was easy and the staff were knowledgeable and friendly. The walk from the car park was up the vehicle ramp with not much room for pedestrians with bags and with some foreign drivers in evidence unfamiliar with our road rules or 'driving full stop', you take your chances. Our room was very comfortable and clean with a peep...

 Report
Helpful?
Thank dive_revive
Reviewed 6 days ago NEW

Think Fawlty Towers combined with The Grand Hotel Budapest and you will have captured the essence of this unique hotel. Invisible to the sat nav but stunningly impossible to miss upon arrival. Views also amazing. Reception was unusual to say the least. We honestly wouldn't have found our villa without the assistance of other guests and although suitable parking was...

 Report
Helpful?
1Thank Michele L
Questions? Get answers from hotel staff and past guests. Ask a question

663 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (656)
Viewed
Hotel & Grounds (152)
Viewed
Dining (47)
Viewed
View from Room (51)
Viewed
Bathroom (25)
Viewed
Room/Suite (82)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (5)
Viewed
Other (285)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Whakapapa
0.2 mi away
Skotel Alpine Resort
Skotel Alpine Resort
#2 of 2 in Whakapapa
416 reviews
15.5 mi away
Powderhorn Chateau Mount Ruapehu
7.7 mi away
Adventure Lodge & Motel
Adventure Lodge & Motel
#1 of 3 in Tongariro National Park
486 reviews
Show Prices
Show Prices
Show Prices
7.7 mi away
Plateau Lodge
Plateau Lodge
#2 of 9 in National Park Village
238 reviews
16.2 mi away
The Peaks Motor Inn
The Peaks Motor Inn
#2 of 6 in Ohakune
185 reviews
7.7 mi away
The Park Hotel Ruapehu
The Park Hotel Ruapehu
#5 of 9 in National Park Village
326 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more   less 

Additional Information about Chateau Tongariro Hotel

Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range: $108 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Priceline, Cancelon, Agoda, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Chateau Tongariro Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Chateau Tongariro Hotel staff and other travelers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Chateau Tongariro Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing East and North might have a better view”
dive_revive, 6 days ago | Read review
“If the expect a room in the main hotel you need to specifically book one”
michelelV8265AF, 6 days ago | Read review
“Speak to staff re what rooms give the best views.”
  • Standard Room
  • Standard Room
  • Executive Suite
nipitinthebud, 1 week ago | Read review
“Some rooms are a bit of a walk from the lobby/restaurant, if mobility is an issue.”
519frankj, 1 week ago | Read review
“We didn't stay”
DavidA242, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question