The hotel is beautiful with a great pool area and beach bar. The overall facilities are great apart from hotel not having a gym. We were disappointed by the room “5 star suite”. Our room was dark, had a view towards the main road. The noise from the road was aweful even during night time. The service personnel gave us the wrong room to start with and we were surprised to see someone else walk in to our room ( something that really should never occur).
I won't recommend this hotel to anyone who is a first timer at Ilha Bela and someone who appreciates calm and hearing sea views from their room instead of noisy motor vehicles from the street. Specially to those who expects the beach to be flat (and not slanting), so that your knees won't get hurt when you walk on it - it's noting like Bertioga, Juquehy and Sao Lourenco beaches. The website to book this DPNY at Hotels.com is "very deceiving" and "super vague", as it showed nice rooms but when we booked it stated a "5-star suite, at the Annex Building"! Who the heck knows what it means by Annex Building? As it turns out this Annex Building wasn't shown in map, and it is NOT located inside the main beach property but behind the main resort - separated by a national road, which means it's extremely NOISY and no seaview - you won't heard he sea waves but the noisy vehicles passing by (loud motorcycles). We didn't know that there are 11 categories in such a hotel and if we only had known, we would never spend my birthday celebration in this hotel. It's a total disappointment, although I must say the staff probably did their best to give us a room on the second floor of the Annex Building. I am not used to motorcyle and vehicles with loud music and engine passing by the road. As a world traveller, I won't recommend this hotel to anyone else. We will try to cut our stay here and see if we could only stay for two nights instead of four nights without paying any penalties. Standby how this will all unfold. The hotel Vista Bela, where we were before DPNY was much better even though it didn't carry a 5 star rating. Lastly like Marriott or any US hotel chains, they have a coffee machine in the room, but you have to pay for each capsule that you consume, I am an Ambassador with Marriott and Platinum with the Intercon Group. Paying for coffee in the room was really the funniest moment in this hotel. I sure wish the staff here are well treated with the revenue margins this hotel is racking up.…
It was six years ago since we discovered this piece of paradise on Ilhabela. DPNY has everything you can possibly dream of to get away from it all, to relax and re-energize: outstanding beauty in design, located at the end of a golden sandy beach which you basically have all for yourself, outstanding service provided by very well trained staff, perfect food and great drinks. Since then we take every chance we have to escape to paradise..... and you should do as well!
DPNY remains as one of the best beach resorts out there. The place is friendly, beach front and with great staff overall. Compared to my first visit they started charging for parking, which is a bummer and service was a little slow, but nothing that cannot be repaired. I’m already planning to go back.
The beach is incredible. Restaurants are both really great! Very friendly and accommodating staff. Delicious and plentiful breakfast. Clean and comfortable room. The scenery is impressive. Everything was perfect for us. We would stay here again next time and recommend this resort to our friends and family.