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Probably the relation price to quality is quite good being an oil city. Rooms are big but they do not take too much advantage of that, and wood furniture makes it very obscure. The Pecado beach is less than 2 blocks, nice to swim if...More
Response from johnmQ3099XR, General Manager at Hotel Du LacResponded January 13, 2015
Thank you for your feedback. It is appreciated as a basis for improvement. We are in the process of some room refurbishments; an ongoing process.
At this time of the year (early January), it is very quiet in Macae as many corporate customers reduce travel...More
It's a nice place to stay while I am based in Macaé. It has really nice food, for all meals. The staff are very friendly, with mixed levels of English being spoken. There is also a great shuttle service to and from work, which has...More
Thank Dan H
Response from johnmQ3099XR, General Manager at Hotel Du LacResponded October 10, 2014
Thank you for the kind words. It is very much appreciated.
Our English skills are improving, this is a medium - long term project as you can imagine, but we understand the importance. I will pass along your compliments to our new Food...More
I have been traveling to Macae for years. I have always requested this hotel since the first time I stayed. Excellent staff. Scenic location. Great food. Even has a pool table! I walk the beach each night and would highly recommend this hotel to anyone...More
Response from johnmQ3099XR, General Manager at Hotel Du LacResponded September 19, 2014
Thank you for your kind review.
We have made progress in improving the hotel, but we know we must continue to improve.
Always a pleasure to have you stay at the Hotel Du Lac.
After spending many nights at this hotel over a three year period, this is my first time back to Macae in twenty months. Based on my previous experiences here, I am happy to report that there have been several areas of improvement in the overall...More
Thank Gordon M
Response from johnmQ3099XR, General Manager at Hotel Du LacResponded June 25, 2014
Thank you for your kind review. It is very much appreciated.
We are endeavoring to improve our English language Cable TV service options in the coming months.
We are working also to improve our multi-language skills in strategic parts of the hotel with high interaction...More
As an experienced frequent business traveller I have had the pleasure of staying at the Hotel Du Lac. During my trip i found all the facilities, amenities and services at this establishment fully met my every customer expectation. However the staff at this establishment were...More
Response from johnmQ3099XR, General Manager at Hotel Du LacResponded April 28, 2014
Thank you for your very kind words; I will share with the team at Hotel Du Lac.
We are trying very hard to differentiate a privately owned Hotel Du Lac with a friendlier and more intimate service. We have a very high level...More