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Four Points by Sheraton Macae

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#6 of 20 Hotels in Macae
Certificate of Excellence
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Four Points by Sheraton Macae
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209 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Rio de Janeiro, RJ
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 7, 2016

Comfortable hotel. A 4 star business hotel, nice bed. The suite is big enough if you need to stay longer in the city. It has a nice living room and a small kitchen for you convenience. The room is clean and neat.

Helpful?
Thank Carlos Gustavo R
Thiago L, coordenadora de recepção at Four Points by Sheraton Macae, responded to this review

Prezado Sr. Carlos, Thank you for taking the time to write and share feedback from your most recent stay. Your guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Also thank you for such flattering comments, as these are a lot of motivation for all our talents and help us... More 

İzmir, Türkiye
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 4, 2015

I have stayed in Sheraton Hotels before and this hotel is not really felt like one. Its location is nice and you may have ocean view depending on your room location. The rooms are spacious. Cleanliness of the room was the biggest issue I had during my stay. Carpets, furniture and bathroom were showing signs of age and wear. There... More 

Helpful?
Thank pasha_ksk
Thiago L, recepcionist at Four Points by Sheraton Macae, responded to this review

Dear Mr. Pasha, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I really apologize for the inconveniences and we are already taking actions in order to improve this service. Our goal is... More 

Maracaibo, Venezuela
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 2, 2015

The Hotel is Fine, should be better as Sheraton sponsor. The Reception's attention is Ok keeping in mind you are in Latinoamerica. The bedrooms are good, some are betters than others, the best rooms are in front to the Beach with a beautiful view to Ocean. The food is Ok it is not extraordinary but you have assorted food for... More 

Helpful?
Thank Lucasoto
Thiago L, Recepcionist at Four Points by Sheraton Macae, responded to this review

Dear Mr. Lucas, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I really apologize for the inconveniences and we are already taking actions in order to improve this service. Our goal is... More 

Aberdeen, United Kingdom
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 17, 2015 via mobile

Nice bar and good views from the room but rather expensive for what you got. Breakfast was poor. If you are in town one of the better places to stay. Room was clean and bathroom well stocked. Had a few problems checking in but they got there eventually. Staff were excellent.

Helpful?
Thank Jacqui W
ThamirisCoelho, Front Office Manager at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity to... More 

Split, Croatia
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 9, 2015

Nice hotel but you can feel Brazilian way of work. Service should be improved. Internet was bad during my stay in this hotel. Hotel staff doesn't speak English very well which is not very good for hotel of this range.

Helpful?
Thank JozzyT
ThamirisCoelho, coordenadora de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest , Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity... More 

New Delhi, India
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 8, 2015

Basically I booked a room here as could not find another hotel which did online bookings in Macae (maybe due to my limited abilities). Got a room with ocean view and the view was fantastic. Highly recommend ocean-view. Check-in went smoothly. Cleanliness was definitely one of the issues, including that in the rooms. Clearly someone had used the toilet just... More 

Helpful?
Thank Uttarakhandi
ThamirisCoelho, Gerente de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity to... More 

Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 30, 2015

I just returned from a trip to Brazil where i was able to visit both Rio and Macae. During my stay in Macae, I stayed at the Four Points by Sheraton. This was my second stay at this property and it was a good experience, just like the first time. The buffet dining at the hotel is great, with a... More 

Helpful?
Thank shinnerbock
ThamirisCoelho, Gerente de recepção at Four Points by Sheraton Macae, responded to this review

Dear Guest, Thank you for taking the time to write and share feedback from your most recent stay. Your guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Also thank you for such flattering comments, as these are a lot of motivation for all our talents and help us continue... More 

Kolkata (Calcutta), India
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 17, 2015

Checked in around 8 p.m. which was fast and efficient. There were no bell boys around so had to lug my bags. Initially was a tad disappointed but the room provided the relief. It was spacious and clean. The attached bathroom could have been stretched a little but no complains about it. Didn't have dinner at hotel but was later... More 

Helpful?
Thank saumitrasengupta
ThamirisCoelho, Front Office Manager at Four Points by Sheraton Macae, responded to this review

Dear , Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We hope to have another opportunity to... More 

Rio de Janeiro
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 8, 2015 via mobile

The hotel is quite comfortable. The rooms are spacious, clean and with a big double bed. The breakfast is good and with a great variety of breads and fruits. They offer WiFi, but is not what we can call high speed. The service is not as good as the room, but they try to help you.

Helpful?
Thank Marcos_Barbosa
ThamirisCoelho, Front Office Manager at Four Points by Sheraton Macae, responded to this review

Dear Mr. Marcos, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. We are already taking care of your comments in order to deliver a better service. We invite you to share your... More 

Katy, Texas
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

Great location clean good service glad to be here. They had quick good check in service and a open buffet restaurant. The rooms have ocean view and great minibar and Internet wifi. We had dinner in the restaurants nearby a long the beach that where quite goof

Helpful?
Thank Jaricaor
ThamirisCoelho, Front Office Manager at Four Points by Sheraton Macae, responded to this review

Dear , Thank you for taking the time to write and share feedback from your most recent stay. Your guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Also thank you for such flattering comments, as these are a lot of motivation for all our talents and help us continue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms

Additional Information about Four Points by Sheraton Macae

Address: Rua Dolores Carvalho Vasconcelos 110 | Bairo Gloria, Macae, State of Rio de Janeiro 27937-600, Brazil
Location: Brazil > State of Rio de Janeiro > Macae
Price Range: $54 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Macae 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Sheraton Macae
Four Points Macae
Macae Four Points
Macae Sheraton
Four Points By Sheraton Macae Brazil
Hotel Style:
#4 Business Hotel in Macae
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