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Royal Macae Palace Hotel

#2 of 20 Hotels in Macae
Certificate of Excellence
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242 Reviews from our TripAdvisor Community

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Showing 23: English reviews
2 reviews
3 of 5 stars Reviewed January 10, 2016 via mobile

Service and rooms where OK. Location is good. Breakfast could have been organized better. We had a room with balcony which was good. Pool area did not have any service but there are propably not many using it. All together an average hotel. I guess we would stay there again if visiting Macae

Helpful?
Thank Odd H
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Mr Odd, We would like to take this opportunity to thank you for choosing our hotel as your destination, and for sharing your opinions with us. We look forward to welcoming you back at the Royal Macaé in the near future. Kind Regards, Isabel Tunas More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

This is a hotel is a place to be, if you want, Tranquillity. It is a place where you can relax and enjoy. The rooms and hygene are to a high quality standard, the kitchen still needs some improvements, as always moving forward and moving ahead for improvements. Rooms come with an ocean view, spacious balconies and roof top swimming... More 

Helpful?
1 Thank Mark C
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Mr. Mark, Thank You very much for your review at Trip Advisor. For us, this is one of the best way to make improvements in our services. We hope to see you again as soon as possible. Sincerely Yours, Isabel Tunas Director More 

Kinross, United Kingdom
1 review
4 of 5 stars Reviewed November 22, 2015 via mobile

Good location, right on the beachfront, with great views. The bedroom was spacious and clean , the bathroom too. The gym facility was poor and the roof swimming pool was neglected. The buffet breakfast was plentiful, but surprisingly the coffee was terrible and forget the liquid sweetner, chemicals in a container. Staff were helpful and pleasant.

Helpful?
Thank GilliGen
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Mr.Gen, Firstly, we would like to take this opportunity to thank you for choosing the Royal Macae as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain grateful for your... More 

Belo Horizonte, MG
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 9, 2015

We stayed at Royal Macae Palace the weekend of Independence Day in Brazil, the hotel is new, clean and the staff is friendly and helpful, but we had problems with the shower. There was a problem with heating the water, in order to have warm water in the shower we had to wait at least 15 minutes with the water... More 

Helpful?
Thank NadiaSchleiss
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear guest, Thank you very much for use part of your time helping us with your comments. We take our guest's suggestions very serious in order to take proper actions to maintain our good service. We hope to have the opportunity of welcome you again in your next visit to Macaé. Sincerely. Isabel Tunas More 

Scotland
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 2, 2015

Really enjoyed our stay here. Right on the beach front (the sea is pretty noisy by the way). We had a really good sized room with a balcony and whirlpool bath and sauna! Super large and extremely comfortable bed. Good Wi-Fi too. Breakfast was good, plenty choice. And last but by no means least - the staff were absolutely superb.... More 

Helpful?
Thank Millicent44
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear guest, we are extremely happy to know that your stay was the way you expected. We will divide your comments with our staff and we are sure they will be proud. It is nice to know that you will return to Royal Macaé. Best Regards, Isabel Tuñas, Director More 

Gdynia, Poland
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 21, 2015

Due to some circumstances I spent in this hotel 3 nights in row in 3 different rooms. Everyone was different. VERY IMPORTANT - every evening roughly between 19.00 - 21.00 there was like short black-out (change of power supply???) in whole hotel. Better to have your laptop not connected at that time, as my friend's laptop blow-out due to this... More 

Helpful?
Thank Michal T
Isabel T, Gerente at Royal Macae Palace Hotel, responded to this review

Dear Mr. Michal, We are very grateful with your comments. Your opinion is very important for us to improve our services and care to ensure better comfort for our guests. Please accept our apologies to any inconvenience that might have had at your accommodation in time that you were in our hotel. We hope to have you soon with us... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 20, 2014 via mobile

Friendly staff and good food is just part of the reason that it is a great hotel. The hotel is located on Cavaleiros beach front close to a variety of restaurants. The rooms facing the beach has a little veranda with a great view. There are also a sauna located in these rooms.

Helpful?
4 Thank Pierre J
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Mr. Pierre, It was a great pleasure to have you as our guest. Many thanks for the kindly words about our hotel & services. Your words motivate our staff to keep the good services. We hope to see you again! Sincerely Yours, Isabel Tuñas General Director More 

Wloclawek, Poland
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 12, 2014

Good hotel. Rooms clean with nice furniture. Good meals and service. next to the beach. Staff very friendly and helpful in case of any problems. Small minus for air condition without remote control and slow internet. Truly recommending this hotel

Helpful?
4 Thank QbaDe
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Guest, Thank you very much for give your opinion at Trip Advisor about our property and the service. The management and the staff are very proud of your comments, they are fundamental to Royal Macaé in order to have the feedback of service given. We hope see you again on your next travel to Macaé. Best Regards. Isabel Tunas More 

Halifax, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 3, 2014

Royal Macae Palace is right on the Caveleiros beach. I gave it an average rating because most of the hotels in the area have been renovated or new. This particular hotel is starting to show its age. The whirlpool bath in the room did not work. The rooms however are clean and it is probably a good deal for the... More 

Helpful?
4 Thank Clarie1960
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear guest, Thank you very much for use part of your time to register your experience at Royal Macaé. Guest’s comments are very important to us, once we may measure the quality of our service. All issues point out on your comments will have a special attention of the management. Once again we thank you for your information and we... More 

Niteroi, RJ
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 3, 2014

If you're looking for a well located hotel, go for that! There are some problems in terms of internet connection (e.g. rooms just beside the lift) but in general it is a good choice. You can go for a walk on the beach and you're at walking distance to main bars and restaurants in Macaé.

Helpful?
Thank Brusque
Isabel T, Proprietário at Royal Macae Palace Hotel, responded to this review

Dear Mr Brusque, Thank you so much to choose Royal Macaé for your stay in Macaé and thank you for send this comments. I am very happy to hear you liked the location of the hotel. It will be a pleasure to host you again in future. With best regards, Isabel Tunas Muniz More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located on the best beach in Macae, close to the best bars and restaurants in the area, the Royal Macae Palace Hotel emerges as an innovative proposal in Hospitality. With 202 spacious rooms and suites, complete leisure area, restaurant for 200 people and a convention center with 1000 m2, Royal Macae Palace Hotel stands out as the largest structure in the region and hosting events. Our goal is to ensure that your stay or event occurs with high quality and refinement. We have an excellent structure and Leisure Services to make your stay even more enjoyable. The Royal Macae Palace Hotel, you get extensive area with pool, hot tub with a beautiful ocean view, American Bar, sauna and steam room, a fitness center and modern equipped, Internet Wi-fi in all the hotel facilities, currency exchange dollar and euro and a differentiated service at all times. ... more   less 

Additional Information about Royal Macae Palace Hotel

Address: Av. Atlantica, 1642 | Cavaleiros Beach, Macae, State of Rio de Janeiro 27920-390, Brazil
Location: Brazil > State of Rio de Janeiro > Macae
Price Range: $67 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Macae Palace Hotel 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Royal Macae Palace Hotel Brazil
Hotel Style:
#1 Spa Hotel in Macae
#2 On the Beach Hotel in Macae
#2 Business Hotel in Macae
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