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Ramada Hotel & Suites Macae

Traveler (77)
Room & Suite (23)
Dining (20)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Ramada Macae Imbetiba is a luxury hotel that offers air-conditioned, modern furniture and is decorated with light tones. There are in all accommodations large panoramic balconies, work station, mini fridge, microwave, hair dryer, cable TV and wifi broadband. At Ramada Macae, you can enjoy panoramic views of Macaé city or visit the fitness and steam room. The property provides an excellent structure for events, with 3 lounges, 2 training rooms and a charming and sophisticated restaurant serving the best in international contemporary gastronomy . The Ramada Macaé was designed to meet all accessibility requirements, with elevators, rooms and specialized equipment. There is ample free parking for guests. The property practises the Pet Friendly policy, where you can enjoy your holiday with your pet.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Conference Facilities
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
336Reviews
136Photos
2Q+A
2Room tips
Traveler rating
  • 171
  • 97
  • 35
  • 24
  • 9
Time of year
Traveler type
Language
  • Filter
  • English
Conveniently located between city centre and the beach, Ramada offers good night sleep, nice recreation area with swimming pool on a top floor, passable breakfast and quite fast internet connection. What’s missing is kettle in the room and decent room service food (it’s slightly
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Response from RAMADA_PLAZA_MACAE, Gerente geral at Ramada Hotel & Suites Macae
Responded Feb 3, 2019
Dear “Mr_Nobody_1979”, We are very happy with your evaluation, because through it we prove that we have achieved our main commitment, which is to guarantee the full satisfaction of our customers and to delight everyone. We would like to have the honor of returning to receive you here at the hotel and again make your period of lodging in moments of pleasure and comfort. Regards, HOTEL RAMADA - Macae / RJ General Management
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Excellent services, very polite staff, accommodated the request I had in a very short period of time. Clean and comfortable for my short stay. Excellent room service that works, a little bit pricy for food but worth the $$$. No fridge consumption or little basket small snacks,
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Review collected in partnership with this hotel
Response from Palloma S, Gerente at Ramada Hotel & Suites Macae
Responded May 8, 2018
Hello, We appreciate your evaluation, We hope to see you again soon, Best regards, Palloma Souza
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I waited with my colleague for over one hour for a simple lunch order Tried several times to draw the attention of the waiters that we are going to lose the business appointment The simple juice was not even served during that hour and we only got a cold plate of fries! Never
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Response from Palloma S, Gerente geral at Ramada Hotel & Suites Macae
Responded Dec 21, 2017
Dear Mr. Mazen, We appreciate your contact and evaluation. We regret what happened and apologize for the inconvenience, we will reinforce the training with our room service attendants. We hope that in your next stay we can serve you with the highest quality. Your satisfaction is our greatest commitment. Sincerely Eduardo Ragassi General Manager
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A relatively new hotel in Macaé, the room was clean and comfortable with a small but pleasant balcony. The staff were average, most being inexperienced but non the less they tried to be as helpful as possible. The food was not very good. The buffet was really poor when
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Response from gerenciarpm, Gerente trainee at Ramada Hotel & Suites Macae
Responded Aug 25, 2017
Dear, Thank you for stay with us, and to rate your period at our hotel, Your observations will certainly be considered. And we would say sorry about Inconvenience. We look forward to an new opportunity to represent a best experience to you. We hope to see you again soon, Best regards Palloma Souza (Trainee Manage)
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This hotel have terrible internet connections. This hotel food is really from time to time. Waiters are people that don't spoke english very well and they look like they work this job for first time. Hotel is far away from main street Cavaleiras and that is not good.
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Response from gerenciarpm, Gerente de recepção at Ramada Hotel & Suites Macae
Responded Jun 29, 2017
Dear, We are thanksfull for your avaluation, your comments and suggestions are very important to us. We are working to improve our service. We look forward to your next visit to show our improvements. Best regards, Palloma Souza
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Foto do 11º andar, frente para praia
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Acredito que pelo email você consiga fazer sem pagar antecipadamente. Vc pagaria no check in, em dinheiro.
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como faço para utilizar o SPA
Sr. Rubens, o Ramada Plaza Macaé possui sauna, academia e piscina, sendo oferecidos como cortesia aos nossos hóspedes. Em caso de maiores dúvidas em sua estadia, entre em contato com a Recepção . Atenciosamente Thamiris Coelho Supervisora de Recepção
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"15th floor (king size bed, small fridge, microwave) small amenities that make life easier if you need to do little things without the need to go out of the hotel)"
"Good bed and shower."
PRICE RANGE
$38 - $80 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio de JaneiroMacae
NUMBER OF ROOMS
180
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